2 of 2 Contract Inventory Management Jobs in Suffolk

part of a team): Troubleshooting and resolving issues relating to networks, applications, software, hardware, VPN's, Printers and mobile phones. Managing incident queues Handling calls with Customers, VIP user management Vendor management Responding in a timely fashion to reactive or proactive incidents Recording and documenting incident tickets Monitoring Phones, emails, Microsoft Team chat for any incoming incidents Management of Win-10 devices (MMD Microsoft Managed Devices) Technical troubleshooting, issues identification and resolution of various services running in WIN-10 operating system. Antivirus Management (Defender/McAfee) Device movement from one desk to another as per requirement/project requirement. Unpacking and Repackaging of Laptop/Desktop Delivery and putting shipping label for delivery at users desk … documentation, reporting and manuals Building & deploying workstations (Laptops/Desktops) with the standard approved image Providing Tech-Bar support for users queries/technical resolution. Hardware Asset and CDM Management IT Desk Moves, patching, training/meeting room setup, loan laptop management & setup. Managing the IT kit retirement and moving the device to disposal area. Printers providing primary More ❯

Infrastructure team in Lieston. This 100% onsite role focused on delivering first-class technical support to end-users, ensuring minimal downtime and optimal productivity. You will handle troubleshooting, device management, IT moves, and user support across a variety of technologies. Key Responsibilities Provide L1 support for hardware, software, Windows 10, VPNs, printers, mobile devices, and Office apps. Build, deploy … Experience Proven desktop support experience in a Microsoft Managed Desktop environment. Strong knowledge of Windows 10 troubleshooting, Intune, and antivirus tools (Defender/McAfee). Experience with Azure account management, Teams admin, and SharePoint L1 support. Knowledge of cloud printing, Starlink satellite devices, and mobile device setup (iPhone/iPad). ITIL certification or strong process knowledge. Excellent communication More ❯