2 of 2 Contract IT Analyst Jobs in Sussex

Triumph Consultants are looking for a Systems Support Analyst to provide second-line support for incidents, service requests and technical issues escalated from first-line support teams. Contract is for 7 months in Chichester. Hybrid working once training is complete Key requirements: Experience working within IT Service Desk … Technical Support or IT Operations environments. Strong troubleshooting skills across Microsoft 365, Windows and Active Directory technologies. Experience investigating and resolving technical incidents, managing service requests and using ITSM platforms. Excellent communication, customer service and problem-solving skills. Key responsibilities Provide second-line support for incidents, service requests ...

Triumph Consultants are looking for a Systems Support Analyst to provide first-line support, deliver first-contact resolution wherever possible and manage incidents and requests through the ITSM platform. Contract is for 7 months in Chichester. Hybrid working once training is complete Key requirements: Experience working within an IT … Service Desk or IT support environment. Strong customer service, communication and problem-solving skills. Experience using ITSM platforms and supporting incidents and service requests. Ability to diagnose and resolve a broad range of first-line technical issues whilst delivering a positive customer experience. Key responsibilities Act as the primary ...