2 of 2 Contract ITIL Jobs in Sussex

within Utilities, Water, Energy, or other critical infrastructure sectors. * Telecommunications or IT Network support experience. * Hardware installation and maintenance experience. * Programming or Scripting knowledge. * ITIL Foundation v4 certification (or higher). * Degree in Computer Science, Mathematics, Science, Database Administration, or a related discipline. This is an excellent opportunity ...

activity on the ticketing system Supporting user account management including resets and access requests Keeping users updated throughout the lifecycle of their request Following ITIL processes, information governance and data protection standards Essential Criteria: Experience within a service desk or first line IT support role Good customer service and call … handling experience Understanding of ITIL principles and ticketing systems Basic knowledge of Microsoft Office and desktop hardware Strong communication and problem solving skills Ability to work under pressure and manage workload effectively If your skills match the above criteria, please apply with your up-to-date ...