2 of 2 Contract Customer Service Jobs in Telford

covered. Key Responsibilities Technical Support & Incident Resolution Deliver desktop support services across the client's environment. Diagnose, fault find, and resolve incidents and service requests within contracted SLAs. Support mobile solutions, including laptops, mobile phones, and tablets. Install and configure software and hardware. Perform PC configuration, including imaging … Prior experience in hardware/software support Active Directory knowledge Basic networking concepts Business & Professional Skills Mandatory Excellent verbal and written communication skills Strong customer service focus Effective time management and organisational capability Desirable Ability to work under pressure and meet deadlines Analytical and methodical approach to problem ...

Service Design & Transition Manager Clearance required: SC Location: Telford (Hybrid working will apply to this role, with onsite attendance required 2 days per week - candidates need to be within travelling radius to Telford) We are heading up a recruitment drive for a global consultancy that require a SC Cleared … Service Design & Transition Manager to join them on a major government project that's based in Telford. You will be involved in all aspects of Service Design & Transition across Capgemini teams involved with the Project Delivery process. The role aim is to assure delivery of first-class service ...