11 of 11 Contract ITSM Jobs in the Thames Valley

level agreements. Excellent stakeholder management and communication skills across technical and non-technical audiences. Experience leading and developing small teams. Practical knowledge of IT Service Management frameworks, including ITIL v3/v4. Excellent written and verbal English communication skills. Desirable: Experience automating IT asset management processes or workflows. Experience operating ...

with ServiceNowboth in configuration and architecture. Some roles require more depending on seniority. Deep experience across multiple ServiceNow modules/workflows (for example, ITSM, ITOM, Discovery, ITAM, CSM, HRSD, SecOps, GRC, etc.). Strong integration experience: REST/SOAP APIs, IntegrationHub, MID Server, custom integrations. Understanding of data modeling, CMDB ...

deployments. Good understanding of financial principles, including budgeting and cost optimisation, and their implications for effective IT asset management. Good, practical knowledge of IT Service Management frameworks and methodologies, including but not limited to ITIL v3/4 (Information Technology Infrastructure Library) and its core processes (e.g., Incident, Problem, Change ...

with other PAM platforms (CyberArk, Delinea) for comparison Scripting skills (PowerShell, Python) for automation Experience with database privileged access (SQL Server, Oracle) Familiarity with ITSM workflows and change control procedures Experience in public sector or critical national infrastructure environments Knowledge of OT/ICS environments and industrial systems access requirements ...

with other PAM platforms (CyberArk, Delinea) for comparison Scripting skills (PowerShell, Python) for automation Experience with database privileged access (SQL Server, Oracle) Familiarity with ITSM workflows and change control procedures Experience in public sector or critical national infrastructure environments Knowledge of OT/ICS environments and industrial systems access requirements ...

principles, including budgeting and cost optimisation Effective communication with technical and non-technical stakeholders Experience in developing a small, collaborative team Knowledge of IT Service Management frameworks like ITIL Excellent command of English for creating reports, documents, and providing feedback Desirable skills: Experience with automating IT asset management processes Experience ...

skills, experience + tasks will include: Strong ServiceNow technical expertise ideally on TSOM design, development + implementation projects. In-depth technical experience on ServiceNow ITSM and other common modules -eg- TSOM, ITOM, ITAM, HRSD, CSM, GRC, SecOps + custom applications. Leading the design, development + implementation of ServiceNow solutions. Proven ...

platform governance for ServiceNow implementations. In-depth hands-on ServiceNow Architecture expertise including design, configuration + implementation. Deep ServiceNow modules + workflows experience including: ITSM, ITOM, Discovery, ITAM, CSM, HRSD, SecOps, GRC). Managing integrations between ServiceNow and other systems (via REST, SOAP APIs, IntegrationHub, MID Server, custom integrations), ensuring ...

PAYE via Umbrella only)Additional vetting required - onboarding may take longer. About the Role We're looking for a sharp, data-driven IT Service Management Analyst to own service reporting, drive performance insights, and support continuous improvement across ITSM functions. You'll provide clear, actionable intelligence that helps teams improve … PowerBI & Advanced Excel Solid ITIL understanding (SLAs, governance, service processes) Ability to interpret complex data and spot trends early Nice to Have Knowledge of ITSM tools (ServiceNow, Remedy, Cherwell) Experience in Digital Workplace/EUC environments Understanding of endpoint, identity or collaboration technologies Familiarity with product-led delivery and continuous ...

ITSM Service Designer, outside IR35 - SC Cleared - Milton Keynes - Up to £650pd - 3 to 4 days on-site We are looking for experienced ITSM Service Designers who have a strong Service Management backgrounds and have a strong track record in providing solution design advice to clients. The ideal Service Designer ...

business solutions company , is looking for an experienced BMC Helix Technical Delivery Authority to lead the end-to-end delivery of complex BMC Helix ITSM solutions . This role combines solution architecture, technical leadership, and project governance , ensuring high-quality outcomes aligned with business objectives and ITIL best practices. … Responsibilities Define, validate, and govern BMC Helix architecture across ITSM Suite, Digital Workplace, CMDB, and Smart IT. Design scalable, secure, and maintainable solutions using BMC Helix Innovation Studio and Business Workflows. Ensure alignment with ITIL best practices and enterprise standards . Architect and implement integrations with third-party systems (e.g. ...