4 of 4 Contract SLA Jobs in the Thames Valley

Openreach, BT ECO, Provisioning Administrator, Co-ordinator, Data Entry, Office Support, Order Management Executive, Co-ordinator, Project Assistant, Administration, Admin Clerk, Administrative Officer, KPI, SLA, Tracking, Reporting, 3rd Party Supplier, Relationship Management, WAN, Voice, Data, Connectivity, PSTN, Cisco, ADSL, Ethernet, Leased Lines, IP Networking, IT, Computer Literate, Excel, Microsoft Office ...

Service Desk or L1 Support environment. Strong troubleshooting and fault-finding skills. Excellent customer service and communication abilities. Experience working with ticketing systems and SLA-driven environments. Knowledge of Windows operating systems and Microsoft technologies. Ability to prioritise and manage multiple incidents effectively. Desirable Experience supporting Microsoft 365 technologies. ITIL ...

with Microsoft Fabric and/or Azure data services SQL Server administration and management experience Experience handling incidents, problem management and change requests within SLA-driven environments Strong troubleshooting and analytical skills Ability to work effectively in complex and fast-paced environments Excellent communication and stakeholder engagement skills Desirable GitHub ...

/P2) ITIL Incident, Change & Problem Management ServiceNow & MIM Workbench IT Infrastructure & Applications Stakeholder & Executive Communication CAB Support & Change Analysis RCA & Post Incident Reviews SLA & KPI Management This is a fully onsite role based in Wokingham, operating within a 24x7 shift rota including nights, weekends and bank holidays. For more ...