SLA Contracts in the Thames Valley

Service Level Agreement (SLA)
South East > Thames Valley

The table below provides summary statistics for contract job vacancies advertised in the Thames Valley requiring SLA skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited SLA over the 6 months leading up to 11 June 2024, comparing them to the same period in the previous two years.

6 months to
11 Jun 2024
Same period 2023 Same period 2022
Rank 67 72 75
Rank change year-on-year +5 +3 +8
Contract jobs citing SLA 76 79 101
As % of all contract jobs advertised in the Thames Valley 2.84% 2.74% 2.84%
As % of the Quality Assurance & Compliance category 19.05% 19.51% 19.06%
Number of daily rates quoted 33 38 54
10th Percentile £148 £162 £143
25th Percentile £190 £246 £151
Median daily rate (50th Percentile) £285 £430 £245
Median % change year-on-year -33.72% +75.51% -46.30%
75th Percentile £300 £494 £488
90th Percentile £350 £525 £550
South East median daily rate £298 £246 £293
% change year-on-year +20.93% -15.90% -29.09%
Number of hourly rates quoted 4 5 8
10th Percentile £14.37 - £9.68
25th Percentile £16.71 £14.00 £10.52
Median hourly rate £18.00 £17.50 £11.54
Median % change year-on-year +2.86% +51.65% -70.78%
75th Percentile £21.00 £19.50 £12.73
90th Percentile £26.40 £20.10 £16.25
South East median hourly rate £15.69 £17.17 £16.50
% change year-on-year -8.65% +4.06% +17.86%

All Quality Assurance and Compliance Skills
Thames Valley

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills in the Thames Valley.

Contract vacancies with a requirement for quality assurance or compliance skills 399 405 530
As % of all contract IT jobs advertised in the Thames Valley 14.89% 14.07% 14.88%
Number of daily rates quoted 206 236 336
10th Percentile £213 £306 £225
25th Percentile £325 £413 £369
Median daily rate (50th Percentile) £475 £500 £450
Median % change year-on-year -5.00% +11.11% +5.88%
75th Percentile £564 £575 £583
90th Percentile £600 £675 £638
South East median daily rate £475 £495 £475
% change year-on-year -4.04% +4.21% +5.56%
Number of hourly rates quoted 24 21 16
10th Percentile £18.15 £16.25 £10.26
25th Percentile £22.50 £18.50 £11.93
Median hourly rate £27.50 £25.00 £17.76
Median % change year-on-year +10.00% +40.81% -15.65%
75th Percentile £65.00 £53.15 £22.00
90th Percentile £69.38 £73.59 £46.93
South East median hourly rate £27.50 £39.75 £21.00
% change year-on-year -30.82% +89.29% -17.65%

SLA
Job Vacancy Trend in the Thames Valley

Job postings citing SLA as a proportion of all IT jobs advertised in the Thames Valley.

Job vacancy trend for SLA in the Thames Valley

SLA
Contractor Daily Rate Trend in the Thames Valley

3-month moving average daily rate quoted in jobs citing SLA in the Thames Valley.

Daily rate trend for SLA in the Thames Valley

SLA
Daily Rate Histogram in the Thames Valley

Daily rate distribution for jobs citing SLA in the Thames Valley over the 6 months to 11 June 2024.

Daily rate histogram for SLA in the Thames Valley

SLA
Contractor Hourly Rate Trend in the Thames Valley

3-month moving average hourly rates quoted in jobs citing SLA in the Thames Valley.

Hourly rate trend for SLA in the Thames Valley

SLA
Hourly Rate Histogram in the Thames Valley

Hourly rate distribution of jobs citing SLA in the Thames Valley over the 6 months to 11 June 2024.

Hourly rate histogram for SLA in the Thames Valley

SLA
Contract Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Thames Valley region over the 6 months to 11 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Berkshire -2 57 £285 -32.94% 13
Buckinghamshire +12 13 £225 -50.00% 8
Oxfordshire - 6 £150 - 7
SLA
South East

SLA
Co-occurring Skills and Capabilities in the Thames Valley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (3.95%) SharePoint
2 2 (2.63%) OpenStack
3 1 (1.32%) JBoss
3 1 (1.32%) Red Hat Fuse
Applications
1 11 (14.47%) Microsoft Office
2 3 (3.95%) Adobe Creative Suite
3 2 (2.63%) MS Visio
Cloud Services
1 10 (13.16%) Microsoft 365
2 3 (3.95%) Azure
2 3 (3.95%) Power Platform
3 2 (2.63%) Entra ID
4 1 (1.32%) Amazon ECS
4 1 (1.32%) Amazon EKS
4 1 (1.32%) AWS
4 1 (1.32%) Serverless
Communications & Networking
1 10 (13.16%) SAN
2 5 (6.58%) Radio Access Network
2 5 (6.58%) VPN
3 4 (5.26%) Remote Desktop
4 2 (2.63%) LAN
4 2 (2.63%) TCP/IP
4 2 (2.63%) WAN
4 2 (2.63%) XCAP
5 1 (1.32%) 3G
5 1 (1.32%) 4G
5 1 (1.32%) 5G
5 1 (1.32%) DNS
5 1 (1.32%) FTP
5 1 (1.32%) GPRS
5 1 (1.32%) VoLTE
5 1 (1.32%) VoWiFi
5 1 (1.32%) Wireless
Database & Business Intelligence
1 3 (3.95%) Power BI
2 2 (2.63%) GIS
2 2 (2.63%) Tableau
3 1 (1.32%) PostgreSQL
3 1 (1.32%) Relational Database
Development Applications
1 1 (1.32%) Git
1 1 (1.32%) Jenkins
1 1 (1.32%) JUnit
General
1 32 (42.11%) Social Skills
2 6 (7.89%) Analytical Skills
2 6 (7.89%) Finance
3 4 (5.26%) Telecoms
4 3 (3.95%) Marketing
5 2 (2.63%) Inclusion and Diversity
5 2 (2.63%) Presentation Skills
5 2 (2.63%) Public Sector
6 1 (1.32%) Automotive
6 1 (1.32%) Influencing Skills
6 1 (1.32%) Legal
6 1 (1.32%) Organisational Skills
6 1 (1.32%) Police
6 1 (1.32%) Retail
Job Titles
1 17 (22.37%) 1st Line Support
2 11 (14.47%) Operations Technician
3 8 (10.53%) Analyst
3 8 (10.53%) Data Centre Engineer
3 8 (10.53%) IT Support
4 7 (9.21%) IT Technician
4 7 (9.21%) Service Analyst
5 6 (7.89%) Service Desk Analyst
5 6 (7.89%) Support Engineer
6 5 (6.58%) Break Fix Engineer
6 5 (6.58%) Data Centre Operations Engineer
7 3 (3.95%) 1st Line Support Technician
7 3 (3.95%) Creative Designer
7 3 (3.95%) Delivery Manager
7 3 (3.95%) Designer
7 3 (3.95%) Support Technician
8 2 (2.63%) Administrator
8 2 (2.63%) Support Specialist
8 2 (2.63%) Technical Specialist
8 2 (2.63%) Technical Support
Libraries, Frameworks & Software Standards
1 1 (1.32%) AngularJS
1 1 (1.32%) Apache Camel
1 1 (1.32%) Elastic Stack
1 1 (1.32%) Node.js
1 1 (1.32%) REST
1 1 (1.32%) RESTful
1 1 (1.32%) SOAP
1 1 (1.32%) Spring
1 1 (1.32%) Spring Boot
1 1 (1.32%) Web Services
Miscellaneous
1 11 (14.47%) Data Centre
1 11 (14.47%) Distributed Systems
2 4 (5.26%) Video Conferencing
3 3 (3.95%) Driving Licence
4 1 (1.32%) Data Protection Act
4 1 (1.32%) Management Information System
4 1 (1.32%) Self-Motivation
4 1 (1.32%) Smartphone
Operating Systems
1 15 (19.74%) Windows
2 10 (13.16%) Unix
3 9 (11.84%) Windows 10
4 3 (3.95%) Mac OS
4 3 (3.95%) Windows 7
5 1 (1.32%) Windows Server
5 1 (1.32%) Windows Server 2016
5 1 (1.32%) Windows Server 2019
Processes & Methodologies
1 33 (43.42%) Service Delivery
2 25 (32.89%) Problem-Solving
3 14 (18.42%) Incident Management
4 12 (15.79%) Customer Service
4 12 (15.79%) ITIL
5 8 (10.53%) Continuous Improvement
6 7 (9.21%) Break/Fix
7 6 (7.89%) Customer Experience
7 6 (7.89%) Data Centre Operations
8 4 (5.26%) Project Delivery
9 3 (3.95%) Business Strategy
9 3 (3.95%) Customer Requirements
9 3 (3.95%) Information Security
9 3 (3.95%) Migration
9 3 (3.95%) Project Management
9 3 (3.95%) Storytelling
9 3 (3.95%) Strategic Thinking
9 3 (3.95%) Technical Leadership
9 3 (3.95%) User Experience
10 2 (2.63%) Service Management
Programming Languages
1 1 (1.32%) Java
1 1 (1.32%) JavaScript
Qualifications
1 19 (25.00%) Security Cleared
2 6 (7.89%) SC Cleared
3 5 (6.58%) Degree
4 3 (3.95%) DV Cleared
5 2 (2.63%) Server+ Certification
6 1 (1.32%) A+ Certification
6 1 (1.32%) CPIM
Quality Assurance & Compliance
1 3 (3.95%) Accessibility
2 2 (2.63%) QA
System Software
1 5 (6.58%) Active Directory
2 1 (1.32%) BitLocker
2 1 (1.32%) Docker
2 1 (1.32%) Virtual Machines
Systems Management
1 7 (9.21%) SCCM
2 4 (5.26%) Microsoft Intune
3 3 (3.95%) AirWatch
4 2 (2.63%) Kubernetes
5 1 (1.32%) Ansible
Vendors
1 38 (50.00%) Microsoft
2 13 (17.11%) HP
3 12 (15.79%) ServiceNow
4 7 (9.21%) Dell
5 4 (5.26%) Cisco
6 3 (3.95%) Adobe
6 3 (3.95%) Apple
6 3 (3.95%) F5
6 3 (3.95%) Planview
7 2 (2.63%) Remedy
7 2 (2.63%) Workday
8 1 (1.32%) BT
8 1 (1.32%) Computacenter
8 1 (1.32%) IFS
8 1 (1.32%) McAfee
8 1 (1.32%) MobileIron
8 1 (1.32%) NEC
8 1 (1.32%) Oracle
8 1 (1.32%) Palo Alto