5 of 5 Contract Service Delivery Jobs in the Thames Valley

Field Service Delivery Lead Rate: £490 Per Day Inside IR35 | 26 weeks+ (likely extension) Location: Reading (Hybrid - 2 days/week in office, travel as needed) Start: ASAP | Driver's check required Key Responsibilities: Lead technical delivery for a new Field Management System (engineer scheduling, installs, home checks) Ensure solution designs and third-party low-level designs … first point of contact for technical issues, escalating only when necessary Challenge third-party approaches, drive best practice, and push back when needed Essential Skills & Experience: Hands-on technical delivery in enterprise IT environments (ideally telecoms or field services) Strong background in system testing, IT support, and troubleshooting Experience with enterprise architecture and solution design best practices Able to … and ORT Confident communicator, able to influence and challenge third parties Not a project manager role, looking for a senior technical specialist or technical lead who enjoys hands-on delivery and technical problem-solving. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this More ❯

A highly successful and rapidly growing company based in Twyford is looking for a Service Desk Administrator to join their team. This initially on a 3 month contract with the possibility of extension to 6 months or longer. The Service Desk Administrator will be responsible for supporting customers via incoming calls and ensuring engineers are scheduled to resolve … the problems that arise. This is a brilliant opportunity to join an established team and develop skills within Service Desk Delivery. Main Responsibilities: Receive incoming calls from customers and logging accurate information Scheduling engineers to ensure timely resolution for the customer Manage and coordinate the ordering of parts whilst adhering to SLA's Arrange collections from customer sites and … coordinating with engineers and/or external providers Regularly update customers on progress of repairs/tickets or bookings Skills and Experience Required: Previous experience in Service Delivery is essential Excellent communication skills both written and verbal with an eye for detail and accuracy The ability to work in a fast paced environment whilst maintaining strong organisation skills More ❯

working, work from home 12+ month contract @mecscomms is recruiting a home based, remote working, contract TX Transport Network Engineer, on behalf of a Global IT, Technology, Mobile & Telecom service provider. The role will have ownership for a major UK Network expansion, working on new core transmission & IP network builds that connect millions of customers across the country. If … allocation, & bandwidth forecasting Manage fault resolution & escalation for transmission/transport issues to minimise downtime & improve reliability. Collaborate with IP, RAN, & Core teams to ensure seamless end-to-end service delivery Develop & maintain technical documentation, which may include network diagrams, design guides, & change control records Ensure compliance with network security & regulatory standards during implementation & maintenance Drive vendor & supplier … technologies such as 5G transport, open optical networking, & software-defined transport Candidate Profile: Ideally you will have some previous network implementation engineering experience ideally gained within an ISP, Network Service Provider, Managed Hosting, Telecom, Mobile, Technology, ICT, Cloud, Systems/Network Integrator or similar type of technology managed services provider. Your professional or academic experience is likely to include More ❯

forward-looking projects, ensuring system upgrades, data accuracy, process improvements, and exceptional user experience. You will: Lead, manage and develop a team of Systems Co-ordinators to ensure excellent service delivery, capability building, and skills development. Allocate workload, manage performance, and resource plan to meet SLAs, KPIs, and service quality targets. Serve as the escalation point for … solving, organisation skills; able to manage competing priorities under pressure and maintain high-quality outcomes. Desirable: Experience with SuccessFactors Recruitment & Onboarding modules. Working with external technology partners or managed service providers. What's in It For You The chance to make impact in a mission-led institution, helping transform lives through education. Hybrid working with flexibility; role based in More ❯

hour lunch break) Are you an organised and customer-focused professional with strong technical administration experience? We are looking for a Technical Customer Support Coordinator to join a busy service team on an 18-month fixed term contract . This is an excellent opportunity to be part of a highly professional organisation that prides itself on exceptional customer service … corrective actions. Work closely with field engineers to meet customer needs. Collate data and generate reports for account managers. Liaise with partner suppliers to organise equipment maintenance and ensure service KPIs are met. Escalate customer issues where necessary and monitor supplier performance. About You We’re looking for someone who is: Experienced in a customer service or scheduling … environment (minimum 2 years). Highly proficient with Microsoft Dynamics CRM and the Microsoft Office Suite . Skilled in working towards KPI targets and reporting on service delivery. An excellent communicator, confident in dealing with multiple stakeholders. Organised, proactive, and able to thrive in a fast-paced service environment. Desirable Experience working within managed service contracts. Previous More ❯