Service Delivery Contracts in the Thames Valley

Service Delivery
South East > Thames Valley

The table below provides summary statistics for contract job vacancies advertised in the Thames Valley requiring Service Delivery skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Service Delivery over the 6 months leading up to 2 August 2025, comparing them to the same period in the previous two years.

6 months to
2 Aug 2025
Same period 2024 Same period 2023
Rank 53 61 73
Rank change year-on-year +8 +12 -18
Contract jobs citing Service Delivery 68 67 76
As % of all contract jobs advertised in the Thames Valley 4.06% 2.84% 2.65%
As % of the Processes & Methodologies category 4.40% 3.35% 2.94%
Number of daily rates quoted 40 37 55
10th Percentile £185 £188 £216
25th Percentile £291 £205 £250
Median daily rate (50th Percentile) £416 £350 £425
Median % change year-on-year +18.93% -17.65% -
75th Percentile £475 £573 £573
90th Percentile £603 £638 £593
South East median daily rate £450 £431 £472
% change year-on-year +4.35% -8.69% -5.54%
Number of hourly rates quoted 15 2 4
10th Percentile £14.12 £18.73 -
25th Percentile £15.13 £19.06 £14.00
Median hourly rate £15.25 £20.25 £16.50
Median % change year-on-year -24.69% +22.73% -33.23%
75th Percentile £24.50 £21.56 £19.50
90th Percentile £63.58 £21.98 -
South East median hourly rate £20.94 £18.68 £14.83
% change year-on-year +12.10% +25.93% -39.98%

All Process and Methodology Skills
Thames Valley

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the Thames Valley.

Contract vacancies with a requirement for process or methodology skills 1,544 2,001 2,585
As % of all contract IT jobs advertised in the Thames Valley 92.18% 84.82% 90.13%
Number of daily rates quoted 917 1,128 1,746
10th Percentile £305 £263 £313
25th Percentile £400 £413 £413
Median daily rate (50th Percentile) £500 £501 £515
Median % change year-on-year -0.15% -2.77% +3.00%
75th Percentile £600 £619 £623
90th Percentile £680 £688 £700
South East median daily rate £500 £520 £518
% change year-on-year -3.85% +0.39% +3.60%
Number of hourly rates quoted 111 113 82
10th Percentile £14.20 £14.50 £14.23
25th Percentile £15.12 £22.50 £21.35
Median hourly rate £25.15 £55.08 £50.00
Median % change year-on-year -54.33% +10.15% +170.27%
75th Percentile £53.63 £66.00 £66.00
90th Percentile £80.00 £85.65 £74.98
South East median hourly rate £21.90 £57.35 £50.00
% change year-on-year -61.81% +14.70% +108.33%

Service Delivery
Job Vacancy Trend in the Thames Valley

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the Thames Valley.

Job vacancy trend for Service Delivery in the Thames Valley

Service Delivery
Contractor Daily Rate Trend in the Thames Valley

3-month moving average daily rate quoted in jobs citing Service Delivery in the Thames Valley.

Daily rate trend for Service Delivery in the Thames Valley

Service Delivery
Daily Rate Histogram in the Thames Valley

Daily rate distribution for jobs citing Service Delivery in the Thames Valley over the 6 months to 2 August 2025.

Daily rate histogram for Service Delivery in the Thames Valley

Service Delivery
Contractor Hourly Rate Trend in the Thames Valley

3-month moving average hourly rates quoted in jobs citing Service Delivery in the Thames Valley.

Hourly rate trend for Service Delivery in the Thames Valley

Service Delivery
Hourly Rate Histogram in the Thames Valley

Hourly rate distribution of jobs citing Service Delivery in the Thames Valley over the 6 months to 2 August 2025.

Hourly rate histogram for Service Delivery in the Thames Valley

Service Delivery
Contract Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Thames Valley region over the 6 months to 2 August 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Berkshire 0 26 £409 -3.76% 40
Buckinghamshire +5 21 £388 -30.80% 15
Oxfordshire +5 21 £450 +63.64% 11
Service Delivery
South East

Service Delivery
Co-occurring Skills and Capabilities in the Thames Valley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 8 (11.76%) Microsoft Excel
2 6 (8.82%) Spreadsheet
3 4 (5.88%) Microsoft Office
4 3 (4.41%) Microsoft PowerPoint
Business Applications
1 2 (2.94%) Remedy ITSM
2 1 (1.47%) NetSuite
Cloud Services
1 4 (5.88%) Azure
1 4 (5.88%) Microsoft 365
2 3 (4.41%) AWS
2 3 (4.41%) Power Platform
3 2 (2.94%) Entra ID
3 2 (2.94%) GCP
4 1 (1.47%) Azure Storage
4 1 (1.47%) Cloud Computing
Communications & Networking
1 3 (4.41%) DNS
1 3 (4.41%) Firewall
1 3 (4.41%) TCP/IP
1 3 (4.41%) Wi-Fi
2 2 (2.94%) DHCP
2 2 (2.94%) NAS
2 2 (2.94%) SAN
2 2 (2.94%) VPN
2 2 (2.94%) Wireless
3 1 (1.47%) 5G
3 1 (1.47%) Diameter Protocol
3 1 (1.47%) HTTP
3 1 (1.47%) MPLS
3 1 (1.47%) Network Security
3 1 (1.47%) VLAN
3 1 (1.47%) VoIP
3 1 (1.47%) VoLTE
3 1 (1.47%) VoWiFi
Database & Business Intelligence
1 3 (4.41%) DTS
1 3 (4.41%) Power BI
Development Applications
1 2 (2.94%) JIRA
General
1 18 (26.47%) Social Skills
2 9 (13.24%) Analytical Skills
3 8 (11.76%) Telecoms
4 6 (8.82%) Billing
5 5 (7.35%) Automotive
5 5 (7.35%) Finance
6 3 (4.41%) Electronics
6 3 (4.41%) Inclusion and Diversity
6 3 (4.41%) Organisational Skills
6 3 (4.41%) Public Sector
7 2 (2.94%) Aerospace
8 1 (1.47%) Financial Institution
8 1 (1.47%) French Language
8 1 (1.47%) German Language
8 1 (1.47%) Legal
8 1 (1.47%) Police
Job Titles
1 14 (20.59%) Analyst
2 11 (16.18%) IT Support
3 8 (11.76%) IT Analyst
4 7 (10.29%) Lead
4 7 (10.29%) Service Desk Analyst
5 6 (8.82%) Administrator
6 5 (7.35%) Applications Support
6 5 (7.35%) Business IT Analyst
6 5 (7.35%) Business Support Analyst
6 5 (7.35%) Business Systems Analyst
6 5 (7.35%) Designer
6 5 (7.35%) IT Support Analyst
6 5 (7.35%) Solutions Designer
6 5 (7.35%) Support Analyst
6 5 (7.35%) Support Engineer
6 5 (7.35%) Systems Analyst
6 5 (7.35%) Systems Support
6 5 (7.35%) Systems Support Analyst
7 4 (5.88%) Service Analyst
8 3 (4.41%) Team Leader
Libraries, Frameworks & Software Standards
1 5 (7.35%) JSON
1 5 (7.35%) REST
1 5 (7.35%) Web Services
Miscellaneous
1 7 (10.29%) Data Protection Act
2 5 (7.35%) Frameworx
2 5 (7.35%) TM Forum
3 4 (5.88%) CMDB
3 4 (5.88%) EPoS
4 3 (4.41%) Management Information System
5 2 (2.94%) Driving Licence
6 1 (1.47%) Analytical Mindset
6 1 (1.47%) AS400
6 1 (1.47%) Cloud Native
6 1 (1.47%) Data Centre
6 1 (1.47%) iSeries
6 1 (1.47%) Mainframe
6 1 (1.47%) Private Cloud
6 1 (1.47%) Public Cloud
6 1 (1.47%) Smartphone
Operating Systems
1 8 (11.76%) Windows
2 3 (4.41%) Windows 10
3 2 (2.94%) Linux
3 2 (2.94%) Mac OS
Processes & Methodologies
1 21 (30.88%) ITIL
2 17 (25.00%) Problem-Solving
3 16 (23.53%) Customer Service
4 13 (19.12%) Continuous Improvement
5 10 (14.71%) Technical Leadership
6 9 (13.24%) Service Management
6 9 (13.24%) Stakeholder Management
7 8 (11.76%) Performance Metrics
7 8 (11.76%) Process Improvement
8 7 (10.29%) Customer Experience
8 7 (10.29%) Data Protection
8 7 (10.29%) Incident Management
9 6 (8.82%) Business Continuity
9 6 (8.82%) Business Strategy
9 6 (8.82%) Collaborative Working
9 6 (8.82%) Mathematics
9 6 (8.82%) Proactive Monitoring
9 6 (8.82%) Process Management
9 6 (8.82%) Records Management
9 6 (8.82%) Release Management
Qualifications
1 9 (13.24%) Security Cleared
2 8 (11.76%) Degree
2 8 (11.76%) SC Cleared
3 5 (7.35%) A+ Certification
3 5 (7.35%) Microsoft Certification
4 3 (4.41%) DV Cleared
4 3 (4.41%) MCSA
5 2 (2.94%) ACCA
5 2 (2.94%) AWS Certification
5 2 (2.94%) Azure Certification
5 2 (2.94%) CIMA
6 1 (1.47%) CCNP
6 1 (1.47%) Cisco Certification
6 1 (1.47%) DBS Check
6 1 (1.47%) ITIL Certification
6 1 (1.47%) Master's Degree
Quality Assurance & Compliance
1 9 (13.24%) GDPR
2 5 (7.35%) Data Quality
3 3 (4.41%) ISO/IEC 27001
3 3 (4.41%) SLA
4 2 (2.94%) ISO 9001
5 1 (1.47%) Accessibility
5 1 (1.47%) Actionable Recommendations
5 1 (1.47%) ISO/IEC 20000
System Software
1 5 (7.35%) Active Directory
2 1 (1.47%) VMware Infrastructure
Systems Management
1 2 (2.94%) SCCM
Vendors
1 22 (32.35%) ServiceNow
2 17 (25.00%) Microsoft
3 10 (14.71%) Salesforce
4 7 (10.29%) SAP
5 5 (7.35%) Atlassian
5 5 (7.35%) Liquidlogic
6 3 (4.41%) Cisco
6 3 (4.41%) Citrix
7 2 (2.94%) BMC
7 2 (2.94%) CheckPoint
7 2 (2.94%) Hyperion
7 2 (2.94%) NetApp
7 2 (2.94%) Oracle
7 2 (2.94%) Palo Alto
7 2 (2.94%) Remedy
8 1 (1.47%) F5
8 1 (1.47%) Infor
8 1 (1.47%) Isilon
8 1 (1.47%) Veeam
8 1 (1.47%) Workday