1 of 1 Contract Transformation Manager Jobs in the Thames Valley

Our client, a leading Telco firm, is looking for an experienced Change Project Manager to join them on a Customer Service (CX) Transformation programme. You’ll bring proven re-engineering experience with Contact Centres - ideally gained within the telecoms industry - running customer-focused change and driving transformation initiatives. You will be a qualified Prince 2 practitioner, and … as Project Manager, your role will be to implement and manage change - ensuring projects are delivered on time, within scope and budget, and aligned with business goals. Key details: Location: Hybrid - 2-3 days per week in Milton Keynes Rate: £550 per day (inside IR35) Contract type: Employment (Umbrella Company) Duration: 6 months, with scope to extend Key Responsibilities … Maintain comprehensive project documentation in collaboration with the portfolio PMO Develop clear and structured project plans to share with stakeholders Essential Experience: Demonstrable project management experience in change and transformation in contact centres, with a strong exposure to Customer Experience (CX) and ideally in telecoms Strong track record of managing projects end-to-end, including planning, delivery, and benefits More ❯