1 of 1 DemandTrendContract Organisational Skills Jobs in Tyne and Wear

Service Desk Analyst (6-Month FTC) - Sunderland - £28,000 Are you passionate about solving technical problems and delivering excellent customer service? Do you have strong communication skills and an interest in developing a career in IT support? Would you like the chance to join a successful UK business and be part of a collaborative IT service team? Looking for … Sunderland on a 6-month fixed-term contract. This is an excellent opportunity for someone with customer service experience and a genuine interest in IT to develop their technical skills, working in a professional service desk environment that follows ITIL best practices. Key Responsibilities Act as the first point of contact for all users requiring IT support, providing a … and troubleshooting - or strong enthusiasm to learn. Familiarity with Office 365 applications and Windows operating systems. Strong problem-solving abilities with the confidence to escalate when necessary. Excellent communication skills with the ability to provide clear, customer-friendly support. Strong time management and organisational skills, with the ability to prioritise multiple tasks. A team-oriented approach with More ❯