for ITOM and HAM implementation. Required Skills and Experience Proven experience as a ServiceNow Technical Architect with focus on ITOM and HAM Strong hands on experience with ServiceNow Discovery, CMDB and Hardware Asset Management. In depth understanding of the hardware asset lifecycle and how Discovery contributes to asset accuracy. Knowledge of MID Servers, network protocols, and cloud discovery methods. Ability More ❯
Experience: Extensive experience in delivering complex ServiceNow solutions in a regulated industry. Proven experience in the implementation of ServiceNow applications including but not limited to ITSM, ITOM, ITAM, CSDM, CMDB and CSM Proficient with ServiceNow in both Public and Private cloud environments. Excellent communication skills for engaging with technical and non-technical audiences. Highly motivated, adaptable, and able to manage More ❯
Experience: Extensive experience in delivering complex ServiceNow solutions in a regulated industry. Proven experience in the implementation of ServiceNow applications including but not limited to ITSM, ITOM, ITAM, CSDM, CMDB and CSM Proficient with ServiceNow in both Public and Private cloud environments. Excellent communication skills for engaging with technical and non-technical audiences. Highly motivated, adaptable, and able to manage More ❯
london office Role responsibilities: Platform Development and Configuration: Design, implement, and maintain features across core ServiceNow modules, including IT Service Management (ITSM), IT Operations Management (ITOM), ConfigurationManagementDatabase (CMDB), Strategic Portfolio Management (SPM), AppEngine, Custom Applications, and Service Portal. Utilize platform tools such as Predictive Intelligence, Flow Designer, Virtual Agent, Workspaces, Catalog Builder, and UI Builder to deliver scalable More ❯
london office Role responsibilities: Platform Development and Configuration: Design, implement, and maintain features across core ServiceNow modules, including IT Service Management (ITSM) , IT Operations Management (ITOM) , ConfigurationManagementDatabase (CMDB) , Strategic Portfolio Management (SPM) , AppEngine , Custom Applications , and Service Portal . Utilize platform tools such as Predictive Intelligence , Flow Designer , Virtual Agent , Workspaces , Catalog Builder , and UI Builder to deliver More ❯
version 20.02 including the following modules/processes (Service Level Management, Incident, Problem, Change Management, Knowledge Management and Service Request Management) Provide technical support of the Remedy Suite including CMDB, Asset Management, Service/Incident/Problem/Change management within the production and non-live environment Managing CMDB data model and Asset/CI Audit Log Experience undertaking daily … checks Experience in the management and resolution of Remedy Incident Configuring and customising components of ITSM - Incident, Problem, Change, Task, SRM, SLM and CMDB Experience of Asset Management Create and/or update Remedy documentation to comply with software lifecycle methodologies Integration of Remedy with external reporting systems Desirable - experience generating reports from multiple Remedy sources Desirable - experience with direct More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Computappoint
modules to meet business and regulatory needs. Key Responsibilities: Lead ServiceNow Phase 1 implementation, ensuring functional parity with current service management platform. Design and implement a fit-for-purpose CMDB with automated updates and full estate coverage. Deliver integrated Incident, Problem, and Change Management modules. Oversee creation of a user-centric Service Portal and standardised Service Catalogue. Ensure integration with … agreed terms. Oversee Go-Live and Hypercare phases for a smooth production transition. Experience/Skills Required: 10+ years’ experience delivering enterprise-scale ServiceNow ITSM implementations. Deep expertise in CMDB, CSDM, service taxonomy, and Incident/Problem/Change Management. Proficient in ServiceNow configuration, API integration, and workflow automation. Experience with automated discovery, CI/CD, and service impact analysis. More ❯
ServiceNow Analyst (CMDB focus) - CONTRACT/REMOTE/6 MONTHS Remote with occasional travel to central London. (not expensed) £500-600 per day Inside IR35 ASAP interviews, ASAP start 6 month contract with opportunity of extension. Position Overview: My client is seeking an experienced ServiceNow analyst to join their Cyber Security Maturity Programme. The role centres on assisting to implement … an Enterprise CMDB across the enterprise consolidating asset data from a variety of sources and integrating into Operation, Security and Business processes and tools to help strengthen their cybersecurity posture. Key Responsibilities: • Implement and optimise a comprehensive service-aware CMDB that maps business services to technical components. • Develop the implementation of service mapping to establish clear relationships between business services More ❯
ServiceNow Analyst (CMDB focus) - CONTRACT/REMOTE/6 MONTHS Remote with occasional travel to central London. (not expensed) £(Apply online only) per day Inside IR35 ASAP interviews, ASAP start 6 month contract with opportunity of extension. Position Overview: My client is seeking an experienced ServiceNow analyst to join their Cyber Security Maturity Programme. The role centres on assisting to … implement an Enterprise CMDB across the enterprise consolidating asset data from a variety of sources and integrating into Operation, Security and Business processes and tools to help strengthen their cybersecurity posture. Key Responsibilities: • Implement and optimise a comprehensive service-aware CMDB that maps business services to technical components. • Develop the implementation of service mapping to establish clear relationships between business More ❯
ITAM, ensuring a robust and well-governed CMDB. Key Responsibilities: Implement ServiceNow ITOM Discovery and/or ITAM solutionsLead workshops, run ITOM Discovery, analyse results, and fine-tune implementationsEnsure CMDB governance, maintaining accuracy and compliance Requirements: Proven experience with ServiceNow ITOM Discovery and/or ITAMStrong understanding of CMDB governance and best practicesAbility to engage stakeholders and lead workshops Reasonable More ❯
Salisbury, Wiltshire, United Kingdom Hybrid / WFH Options
Sanderson Government & Defence
a robust and well-governed CMDB. Key Responsibilities: Implement ServiceNow ITOM Discovery and/or ITAM solutions Lead workshops, run ITOM Discovery, analyse results, and fine-tune implementations Ensure CMDB governance, maintaining accuracy and compliance Requirements: Proven experience with ServiceNow ITOM Discovery and/or ITAM Strong understanding of CMDB governance and best practices Ability to engage stakeholders and lead More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Lorien
local adopted artefacts including Control Frameworks, Risk Assessments, IT DR plans, business continuity plans Create DORA business requirements and user stories for key technology implementation programmes including the ServiceNow CMDB, CSDM and TPRM tools Support the creation and coordination of DORA-compliant Target Operating Model (TOM) for both Group and Local Entities that can support the needs of other large More ❯
Birmingham, West Midlands (County), United Kingdom Hybrid / WFH Options
SF Recruitment
most of the following key skills: - Solid experience designing, creating and configuring serviceNow business rules - Core ServiceNow config skills - CMS, business rules, workflows etc - Understanding of ITSM modules -CSDM, CMDB - Well-rounded ServiceNow understanding - CSM, ITBM, ITSM etc - Strong stakeholder engagement skills - Excellent communication This role is available on a fully remote basis and is paying a day rate of … between £250-£260 per day. ServiceNow Developer 6-12 month contract Leeds £250 - £260 per day (outside of IR35) ServiceNow, business rules, ITSM, CSDM, CMDBMore ❯
Wokingham, Berkshire, United Kingdom Hybrid / WFH Options
Experis
Role Title: CMDB Expert Duration: 3 Months Location: Wokingham (hybrid) Rate: £420 Per Day - Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose/summary Manage … operational tasks using discovery capabilities to populate, monitor and maintain CMDB CIs, ensuring that CMDB is current, accurate, and stable. Define, document, implement, and improve processes for the CMDB to ensure overall data integrity and alignment to best practice. Promotes awareness and acceptance of the CMDB, supporting maturity and growth for the utilisation of the CMDB across the business. Act … as subject matter expert for CMDB, CSDM, discovery, service mapping and related processes. Collaborate with Service Design & Transition, Service Configuration, Architecture, Change Management, Service Delivery and Technical Teams amongst other stakeholders and processes to ensure accurate CMDB structure and maintenance aligning to their strategic planning and process definitions or requirements. Responsible for monitoring and maintaining or data integrations related to More ❯
Servicenow Developer Edinburgh (Hybrid) 6 Month Contract Via Umbrella Responsibilities: Candidate to develop and maintain logic in ServiceNow relating to either service catalogue or CMDB integration enabling our Private Cloud, Infrastructure as a Service (IaaS) platform deployment or day 2 automations. If you find this opportunity intriguing and aligning with your skill set, we welcome the submission of your CV More ❯
opportunities in the evolving world of cloud, digital and platforms. Job Requirements ITOM Architect - Experience implementing ServiceNow ITOM Discovery and/or ServiceNow ITAM. A strong understanding of the CMDB and applicable governance. Be able to lead workshops, run ITOM Discovery (product) and analyse/adjust results for a robust implementation delivering a healthy CMDB. *Must have a Mainline certification More ❯
Farnborough, Hampshire, South East, United Kingdom
LA International Computer Consultants Ltd
Project Manager - ITSM (DV cleared) - Outside IR35. DV cleared PM with ITIL/ITSM experience to support it building and deploying an ITSM and CMDB 4 Days a week onsite in Farnborough. 12 months initially. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome More ❯
is responsible for all aspects of the return of suspect equipment from the field allocated to them. This may include updating the history within the Service Management Tool/CMDB, Engineering evaluations, verifying failure modes, dispatching to OEM for repair, where possible undertake in-house repairs, return of items into spare's store/field. This includes • Facilitate investigation and … assets returned from the Field Support Engineers • Testing new items or loading/reloading items with software/firmware/BIOS/IOS, etc. • Updating repair history in the CMDB, functional test and build standard checks, generation of test reports returning serviceable items to spares storage locations • Respond to requests for work from the Service Desk, and Management Team, updating More ❯
swaps. The Engineer would also be responsible for installing/recovering systems and setting up an audit trail, asset tagging. Locating devices where necessary Asset lifecycle management - ensuring the CMDB is kept up to date. Skills and Experience Previous experience of working within a Field Deployment Engineer role Extensive Intune experience - managing devices/End User devices Windows 10/ More ❯