and environments ability to understand Intune administration * Knowledge on supporting conference room devices * Knowledge on managing cloud printing * Managing asset inventory. * Desktop support experience on Microsoft Managed desktop environment * ITIL certifications or process knowledge This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV More ❯
Hatfield, Hertfordshire, England, United Kingdom Hybrid / WFH Options
Reed
guidance on ITSM frameworks and ServiceNow best practices. Support platform upgrades and continuous improvement initiatives. What We’re Looking For Degree qualified (desirable). ServiceNow certifications (required). Advanced ITILcertification (preferred). Strong understanding of ITSM frameworks and IT support environments. Hands-on experience with ServiceNow development and module implementation (ITSM, ITOM; ITBM, CSM, HR a plus More ❯
3rd Party ServiceNow Development company. Acting with consultative approach on Service Now platform and ITSM best practices What are we looking for? Degree qualified desirable ServiceNow certifications a must ITIL Certifications ideally at advanced level Good knowledge of a broad range of IT technology platforms, products, services. Demonstrated experience working in IT ideally Service Desk Demonstrated experience working with More ❯
South West England. This position is officially known within the organisation as a Site Transition Technician ALL LEVELS OF EXPERIENCE CONSIDERED - FULL TRAINING PROVIDED If you have an IT certification then great. Or you may be a recent IT Graduate looking for your first role in tech. Or you may have worked as an IT Support Engineer and would … and work flexible hours when needed Full UK driving licence DESIRABLE (but not essential) Awareness of Microsoft 365 and Teams Certifications in Technology or Business Management PRINCE2 Foundation or ITIL qualifications WHY JOIN Be part of a forward-thinking team delivering real impact Gain hands-on experience in IT transformation projects Develop skills that can lead to roles in More ❯
Umbrella Engagement - 6 months - North West - 3 days per week on site in the North West. Looking for an experienced ITIL Accredited Service Delivery Manager - with either a strong background in Change and Configuration or Problem and Major Incident Management. Must have outstanding communication skills and have worked in medium/large sized organisation. Must also have experience in More ❯
Lead DevOps Engineer - SC, ITIL, Application Up to £530 per day (Inside IR35) Primarily Remote 3/6 months My Client is an instantly recognisable Consultancy, who require a Senior/Lead DevOps Engineer that holds Active SC (Security) Clearance, as well as ITIL and application management, to work closely with a key end client. Key Requirements: Proven … Lead DevOps/Application Support Engineer with Active Security Clearance (SC) Experience leading team of Application Support Engineers Proven experience in application management in Azure environments Strong Knowledge of ITIL Experience of development within Healthcare (InterSystems Health Share and Health Connect) Excellent understanding of EMPI, PD, Integration engine and IRIS Nice to have: ITILCertification Development with More ❯
skills and have worked across Medium/Large Sized Fast Paced Organisations in a Service Manager type role - not as a Service Manager delivering Services as a third party. ITIL Accredited - Delivering Services into Business Units Initial 6 month engagement. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community More ❯
Highly Onsite Presence - Must have a strong background ITIL Service Management Background in the disciplines of Problem and Incident Management and Management of those resources within a medium/large sized fast moving multi business unit company. It is highly probable that the ideal candidate will have Outstanding Communication and Management skills and have an ITIL accreditation within More ❯
worked within a Regulatory Sector eg Financial Services - Outstanding Communication Skills - Highly Remote - 2 days per month 6 month Engagement - Significant experience in all aspects of Incident Management Lifecycle - ITIL Accreditation Management of Incident to Major Incidents - able to work under pressure - must be able to communicate to multiple stakeholders. Post Incident Reviews and how to improve Incident Processes. More ❯
M365 Teams Voice Engineer who has basic to intermediate Microsoft 365 certification and some experience with UC/Unified Communications (Teams Voice, SIP Trunking, SBCs) is required for a well-established consultancy based in Bristol, South West England. ALL LEVELS OF EXPERIENCE CONSIDERED If youre an experienced Microsoft 365/UC Specialist then wed love to hear from you. … and Unified Communications solutions to enterprise clients. As they continue to grow, theyre looking for a motivated M365 Teams Voice Engineer who has basic to intermediate Microsoft 365 certification and some experience with UC/Unified Communications (Teams Voice, SIP Trunking, SBCs) to join their Site Transition Team. Working as an M365 Teams Voice Engineer youll play a key … clients to coordinate resources and timelines Contribute to customer roadmaps and value delivery Participate in remote and on-site work as needed CANDIDATE REQUIREMENTS Basic to intermediate Microsoft 365 certification Some experience with Unified Communications (e.g., Teams Voice, SIP trunking, SBCs) Strong communication and documentation skills A proactive, customer-focused mindset Willingness to work flexible hours during key project More ❯
Umbrella Engagement - One/Two Days per week on site at Head Office in Northern England. Must hold an ITIL accreditation within Service Management - ideally Change Management. Must have significant experience around all aspects of Change Management and have worked within a Service Management Team in a fast paced Medium/Large sized Organisation. Chairing CAB etc... Initial More ❯
Outstanding Opportunity to be involved within a great programme of Service Management work. Will need to have worked in a leadership role across ITIL Accreditated Change and Configuration Teams within medium to large sized/multi business unit teams. The successful candidate will have outstanding communication and stakeholder skills and hold a Service Management qualification in ITIL. Potential for More ❯
with external vendors. - Proficiency in infrastructure-as-code tools and CI/CD pipelines. Qualifications - Bachelor’s or Master’s degree in Engineering, Computer Science, or related field. - Advanced ITILcertification or equivalent process knowledge. Experience - 7+ years of experience in enterprise telephony and cloud contact center platforms. - Proven track record in managing large-scale contact center environments. … Certifications - AWS Certified Solutions Architect – Professional - Amazon Connect Expert Certification - Cisco or Avaya Telephony Certifications (optional More ❯