ITIL Certification Contract Job Trends

ITIL Certification
UK

The table below provides summary statistics for contract job vacancies with a requirement for ITIL Certification qualifications. It includes a benchmarking guide to the contractor rates offered over the 6 months leading up to 22 December 2025, comparing them to the same period in the previous two years.

6 months to
22 Dec 2025
Same period 2024 Same period 2023
Rank 430 398 365
Rank change year-on-year -32 -33 +101
Contract jobs citing ITIL Certification 159 141 253
As % of all contract jobs in the UK 0.43% 0.42% 0.58%
As % of the Qualifications category 1.29% 1.40% 1.94%
Number of daily rates quoted 87 84 173
10th Percentile £167 £202 £248
25th Percentile £275 £265 £356
Median daily rate (50th Percentile) £475 £445 £525
Median % change year-on-year +6.74% -15.24% +10.53%
75th Percentile £588 £548 £675
90th Percentile £688 £612 £720
UK excluding London median daily rate £473 £463 £508
% change year-on-year +2.22% -8.87% +9.73%
Number of hourly rates quoted 6 3 2
10th Percentile - £32.00 £18.58
25th Percentile - £33.13 £18.69
Median hourly rate £6.00 £35.00 £19.25
Median % change year-on-year -82.86% +81.82% -12.50%
75th Percentile £31.50 £51.88 £19.69
90th Percentile £67.50 £62.00 £19.73
UK excluding London median hourly rate £6.00 £50.00 £19.25
% change year-on-year -88.00% +159.74% -12.66%

All Academic and Professional Certifications
UK

ITIL Certification falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring academic qualifications or professional certifications.

Contract vacancies requiring academic qualifications or professional certifications 12,371 10,062 13,063
As % of all contract IT jobs advertised in the UK 33.66% 29.79% 29.94%
Number of daily rates quoted 8,051 6,159 8,245
10th Percentile £313 £301 £300
25th Percentile £416 £415 £425
Median daily rate (50th Percentile) £525 £525 £550
Median % change year-on-year - -4.55% -
75th Percentile £625 £638 £650
90th Percentile £725 £726 £725
UK excluding London median daily rate £500 £505 £538
% change year-on-year -0.99% -6.05% +2.38%
Number of hourly rates quoted 1,005 479 725
10th Percentile £16.35 £18.50 £17.72
25th Percentile £19.38 £24.00 £27.50
Median hourly rate £25.15 £40.00 £52.50
Median % change year-on-year -37.13% -23.81% +16.67%
75th Percentile £52.58 £66.00 £67.50
90th Percentile £75.00 £75.00 £80.00
UK excluding London median hourly rate £25.15 £42.88 £52.05
% change year-on-year -41.35% -17.62% +15.67%

ITIL Certification
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing ITIL Certification relative to all contract IT jobs advertised.

ITIL Certification job vacancy trend in the UK

ITIL Certification
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing ITIL Certification.

Contractor daily rate distribution trend for jobs in the UK citing ITIL Certification

ITIL Certification
Daily Rate Histogram

Daily rate distribution for jobs citing ITIL Certification over the 6 months to 22 December 2025.

Daily rate histogram for ITIL Certification in the UK

ITIL Certification
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing ITIL Certification.

Contractor hourly rate distribution trend for jobs in the UK citing ITIL Certification

ITIL Certification
Hourly Rate Histogram

Hourly rate distribution of jobs citing ITIL Certification over the 6 months to 22 December 2025.

Hourly rate histogram for ITIL Certification in the UK

ITIL Certification
Top 15 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Certification within the UK over the 6 months to 22 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -20 139 £503 +12.98% 42
UK excluding London -7 114 £473 +2.22% 38
London -12 38 £475 +35.71% 14
Work from Home -7 35 £447 -10.60% 18
North of England -36 29 £600 +67.83% 8
South West -2 26 £550 +4.76% 2
North West -16 24 £603 +41.76% 7
South East -12 23 £375 -21.05% 15
East of England -11 14 £225 +7.14% 6
Scotland +11 10 £475 -9.52% 2
Wales +7 8 £160 -61.21% 3
West Midlands -28 6 £447 +133.73% 2
Midlands -40 6 £447 +110.35% 2
Yorkshire -43 3 £155 -16.22% 1
North East -11 2 £260 -21.21%

ITIL Certification
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 22 (13.84%) SharePoint
2 19 (11.95%) Microsoft Exchange
3 12 (7.55%) Skype for Business
4 7 (4.40%) Mattermost
5 4 (2.52%) Confluence
6 1 (0.63%) Apache Spark
6 1 (0.63%) IIS
Applications
1 32 (20.13%) Microsoft Office
Business Applications
1 17 (10.69%) Remedy ITSM
2 4 (2.52%) SAP S/4HANA
Cloud Services
1 23 (14.47%) Azure
1 23 (14.47%) Microsoft 365
2 12 (7.55%) AWS
3 10 (6.29%) GCP
4 8 (5.03%) OneDrive
5 7 (4.40%) Google Workspace
6 6 (3.77%) Azure DevOps
6 6 (3.77%) Entra ID
6 6 (3.77%) SaaS
7 2 (1.26%) Cloud Computing
7 2 (1.26%) GitHub
7 2 (1.26%) IaaS
7 2 (1.26%) PaaS
7 2 (1.26%) Power Platform
7 2 (1.26%) ShareGate
8 1 (0.63%) Amazon ECS
8 1 (0.63%) Amazon EKS
8 1 (0.63%) Azure Logic Apps
8 1 (0.63%) GitHub Actions
8 1 (0.63%) Microsoft Purview
Communications & Networking
1 20 (12.58%) Skype
2 14 (8.81%) VPN
3 9 (5.66%) DNS
4 8 (5.03%) Cisco IOS
4 8 (5.03%) Firewall
4 8 (5.03%) VoIP
5 7 (4.40%) DHCP
6 5 (3.14%) Unified Communications
6 5 (3.14%) WAN
7 4 (2.52%) SD-WAN
8 3 (1.89%) Internet
8 3 (1.89%) LAN
8 3 (1.89%) TCP/IP
9 2 (1.26%) HTTP
9 2 (1.26%) Network Security
9 2 (1.26%) SMTP
9 2 (1.26%) SSH
9 2 (1.26%) WLAN
10 1 (0.63%) VoLTE
10 1 (0.63%) Wireshark
Database & Business Intelligence
1 6 (3.77%) Relational Database
2 5 (3.14%) SQL Server
3 3 (1.89%) Big Data
4 2 (1.26%) Electronic Patient Records
4 2 (1.26%) Power BI
5 1 (0.63%) Amazon Aurora
5 1 (0.63%) Amazon RDS
5 1 (0.63%) Data Warehouse
5 1 (0.63%) Dremio
5 1 (0.63%) Hadoop
5 1 (0.63%) PostgreSQL
5 1 (0.63%) SAP HANA
5 1 (0.63%) SQL Server Integration Services
5 1 (0.63%) SQL Server Reporting Services
5 1 (0.63%) Tableau
Development Applications
1 12 (7.55%) JIRA
2 1 (0.63%) Fiddler
2 1 (0.63%) GCC
2 1 (0.63%) GitLab
2 1 (0.63%) Jenkins
2 1 (0.63%) MSI
2 1 (0.63%) Postman
General
1 82 (51.57%) Social Skills
2 48 (30.19%) Public Sector
3 44 (27.67%) Finance
4 12 (7.55%) Military
5 11 (6.92%) Analytical Skills
6 10 (6.29%) Marketing
7 9 (5.66%) Electronics
7 9 (5.66%) Legal
7 9 (5.66%) Manufacturing
7 9 (5.66%) Telecoms
8 8 (5.03%) Banking
8 8 (5.03%) Influencing Skills
9 7 (4.40%) Investment Banking
10 6 (3.77%) Retail
11 4 (2.52%) Presentation Skills
12 3 (1.89%) Documentation Skills
12 3 (1.89%) Organisational Skills
13 2 (1.26%) Local Government
14 1 (0.63%) Police
14 1 (0.63%) Publishing
Job Titles
1 38 (23.90%) Analyst
2 25 (15.72%) Architect
2 25 (15.72%) Lead
3 19 (11.95%) Support Analyst
4 18 (11.32%) Service Manager
5 16 (10.06%) Enterprise Architect
6 15 (9.43%) Desktop Support
7 10 (6.29%) IT Support
7 10 (6.29%) Lead Architect
7 10 (6.29%) Service Analyst
8 9 (5.66%) Lead Enterprise Architect
9 8 (5.03%) Delivery Manager
9 8 (5.03%) ITIL Manager
9 8 (5.03%) Operational Support Analyst
9 8 (5.03%) Operations Analyst
9 8 (5.03%) Operations Support Analyst
9 8 (5.03%) Service Desk Analyst
9 8 (5.03%) SharePoint Analyst
9 8 (5.03%) SharePoint Support
9 8 (5.03%) Support Engineer
Libraries, Frameworks & Software Standards
1 2 (1.26%) AngularJS
1 2 (1.26%) CSS
1 2 (1.26%) HTML
1 2 (1.26%) SAML
2 1 (0.63%) .NET
2 1 (0.63%) Kafka
2 1 (0.63%) LDAP
2 1 (0.63%) Microsoft Graph
2 1 (0.63%) Middleware
2 1 (0.63%) OAuth
2 1 (0.63%) OAuth2
2 1 (0.63%) OpenID
2 1 (0.63%) PySpark
2 1 (0.63%) Software Packaging
Miscellaneous
1 13 (8.18%) Self-Motivation
2 10 (6.29%) CMDB
3 8 (5.03%) Mobile App
3 8 (5.03%) PKI
4 7 (4.40%) iPad
4 7 (4.40%) iPhone
4 7 (4.40%) Smartphone
4 7 (4.40%) Virtual Team
5 6 (3.77%) NHS
6 4 (2.52%) Management Information System
7 3 (1.89%) Onboarding
8 2 (1.26%) Data Centre
9 1 (0.63%) Cloud Native
9 1 (0.63%) Cyber Defence
9 1 (0.63%) Driving Licence
9 1 (0.63%) Legacy Applications
9 1 (0.63%) Legacy Systems
9 1 (0.63%) Private Cloud
9 1 (0.63%) Public Cloud
9 1 (0.63%) STB
Operating Systems
1 44 (27.67%) Windows
2 16 (10.06%) Android
2 16 (10.06%) Mac OS
3 13 (8.18%) Windows Server
4 12 (7.55%) Linux
5 10 (6.29%) Windows 10
6 9 (5.66%) Apple iOS
7 4 (2.52%) Windows Server 2003
7 4 (2.52%) Windows Server 2012
Processes & Methodologies
1 159 (100.00%) ITIL
2 57 (35.85%) Service Management
3 51 (32.08%) ITSM
4 43 (27.04%) Service Delivery
5 32 (20.13%) Problem-Solving
6 31 (19.50%) Customer Service
7 26 (16.35%) Agile
8 25 (15.72%) Continuous Improvement
9 24 (15.09%) Change Management
10 23 (14.47%) Stakeholder Management
11 22 (13.84%) Roadmaps
12 21 (13.21%) Problem Management
13 20 (12.58%) Information Security
14 19 (11.95%) IT4IT
15 18 (11.32%) Configuration Management
16 17 (10.69%) Computer Science
17 16 (10.06%) Programme Management
18 15 (9.43%) Service Design
19 14 (8.81%) Project Delivery
20 12 (7.55%) Collaborative Working
Programming Languages
1 30 (18.87%) PowerShell
2 29 (18.24%) SQL
3 7 (4.40%) Python
4 2 (1.26%) Bash
5 1 (0.63%) JavaScript
5 1 (0.63%) Kusto Query Language
5 1 (0.63%) T-SQL
Qualifications
1 60 (37.74%) Security Cleared
2 49 (30.82%) SC Cleared
3 28 (17.61%) Degree
4 19 (11.95%) ISEB
5 12 (7.55%) Microsoft Certification
6 10 (6.29%) MCSE
7 8 (5.03%) Cisco Certification
8 7 (4.40%) CCNP
9 6 (3.77%) Master's Degree
10 5 (3.14%) CCNA
11 4 (2.52%) HNC
11 4 (2.52%) HND
11 4 (2.52%) MCP
12 2 (1.26%) CCIE
12 2 (1.26%) Computer Science Degree
12 2 (1.26%) DV Cleared
12 2 (1.26%) MCITP
13 1 (0.63%) AWS Certification
13 1 (0.63%) AWS Certified Solutions Architect
13 1 (0.63%) Azure Certification
Quality Assurance & Compliance
1 20 (12.58%) COBIT
2 11 (6.92%) SLA
3 6 (3.77%) HMG Security Policy Framework
3 6 (3.77%) JSP 440
4 5 (3.14%) ISO/IEC 27001
5 3 (1.89%) GDPR
6 2 (1.26%) Accessibility
6 2 (1.26%) QA
7 1 (0.63%) Cyber Essentials
7 1 (0.63%) Cyber Essentials PLUS
7 1 (0.63%) PMO
System Software
1 52 (32.70%) Active Directory
2 7 (4.40%) VMware Infrastructure
3 5 (3.14%) Microsoft Virtual Server
3 5 (3.14%) Virtual Servers
4 2 (1.26%) Virtual Desktop
5 1 (0.63%) Docker
5 1 (0.63%) HDFS
5 1 (0.63%) Hyper-V
5 1 (0.63%) Microsoft App-V
Systems Management
1 17 (10.69%) SCOM
2 15 (9.43%) HP SiteScope
3 11 (6.92%) Microsoft Intune
4 8 (5.03%) SCCM
5 5 (3.14%) Terraform
5 5 (3.14%) WSUS
6 3 (1.89%) Ansible
7 2 (1.26%) NetBackup
8 1 (0.63%) Active Directory Federation Services
8 1 (0.63%) Kubernetes
8 1 (0.63%) Nagios
Vendors
1 52 (32.70%) Microsoft
2 25 (15.72%) Cisco
3 22 (13.84%) Splunk
4 21 (13.21%) ServiceNow
5 17 (10.69%) Remedy
6 14 (8.81%) SAP
7 7 (4.40%) Google
7 7 (4.40%) Starlink
7 7 (4.40%) VMware
8 6 (3.77%) McAfee
8 6 (3.77%) SolarWinds
9 5 (3.14%) Citrix
9 5 (3.14%) Veeam
10 4 (2.52%) Fortinet
10 4 (2.52%) Oracle
11 3 (1.89%) BMC
12 2 (1.26%) Commvault
12 2 (1.26%) HP
12 2 (1.26%) Juniper
12 2 (1.26%) Veritas