15 of 15 Contract Service Catalogue Jobs in the UK

currently supporting our Central Government client who are seeking an Service Catalogue Analyst on an initial 6 month contract. The Service Catalogue Analyst will be responsible for: Reporting to the Senior Service Catalogue Manager in a timely manner. Supporting the management … prioritisation of requests, via a backlog, to create, update, disable or archive Service Catalogue items. Supporting Tooling teams to build the workflows within the ITSM toolset to meet the needs of catalogue requests. Ensuring the Service Catalogue items accurately reference appropriate ...

initiatives. ServiceNow CSM Define and configure ServiceNow Customer Service Management (CSM) capabilities to support new services. Configure and administer: Service Catalogue Workflows Entitlements Asset Management Configuration Items (CIs) Service Request Processes Support ServiceNow integrations within non-domain separated environments. Configure and maintain … training materials. Delivering operational readiness training and knowledge transfer. ServiceNow Customer Service Management (CSM) administration and configuration, including: Service Catalogue Workflows Entitlements Asset Management Configuration Item (CI) Management Integrations IT Asset Management (ITAM) Stakeholder management across technical and operational teams. Risk assessment, mitigation and process ...

Service Management - Service Catalogue - ITIL - Government - SC clearance I am looking for a Service Management Analyst to join a busy team with our central government client. They are looking for someone to join their Service Catalogue team to manage … maintain the IT Service Catalogue so it accurately reflects the products and services available to users. Due to the nature of the team and the work involved, candidates who hold active SC clearance will be preferred. Flexibility to work hybrid with 2-3 days onsite is also ...

currently supporting our Central Government client who are seeking an Service Catalogue Analyst on an initial 6 month contract. The Service Catalogue Analyst will be responsible for: Reporting to the Senior Service Catalogue Manager in a timely manner. Supporting the management … prioritisation of requests, via a backlog, to create, update, disable or archive Service Catalogue items click apply for full job details ...

Service Management - Service Catalogue - ITIL - Government - SC clearance I am looking for a Service Management Analyst to join a busy team with our central government client. They are looking for someone to join their Service Catalogue team to manage … maintain the IT Service Catalogue so it accurately reflects the products and services available to users click apply for full job details ...

Service Consultant – Service Design & Transition 6 Months | Outside IR35 | Up to £520/day | ASAP Start | Active NPPV3 Required We're looking for an experienced Service Consultant to support the design, transition, and operational readiness of complex managed service solutions within … transition, acceptance testing, and operational readiness activities. Develop support models, processes, governance, and documentation. Configure and administer ServiceNow CSM, including Service Catalogue, workflows, ITAM, and CI management. Deliver operational training and knowledge transfer. Work closely with architects, project teams, and operational stakeholders. Essential Experience Service ...

Service Design & Transition Analyst (ITIL) £500 a day (Inside IR35) Hybrid (3 days onsite in Manchester or Milton Keynes) 3-4 Months Service Design & Transition Analyst required to manage the Service Design & Transition element of Projects & Programs introducing new or changed Services into live … agreed service artefacts such as (but not confined to) Service Definition, Service Level Agreement and Service Catalogue entry. Chair any necessary meetings between the project and support stakeholders (internal and external) and provide regular progress updates to all support stakeholders. Communicate ...

play a key role in revolutionizing the Modern Workplace Platform! Your efforts will simplify colleague technology experiences, enhance Service Catalogue journeys, improve the Employee Centre, and modernize IT@LBG workflows. STL operates through SAFe-aligned feature teams, driving investment-funded enhancements, business-as-usual improvements, and strategic … needs into structured epics, features, and stories for SAFe teams, ensuring clarity of expected outcomes, dependencies, data needs, and acceptance conditions. - Align work across Catalogue, ITSM, and Employee Centre journeys with STL's transformation themes like guided self-service and catalogue simplification. Drive Design & Decision Clarity ...

regulated environments. Key Responsibilities Architect and deliver end-to-end BMC Helix ITSM solutions covering Incident, Problem, Change, Release, Asset, and Service Catalogue management. Lead migration from on-premises BMC Remedy to BMC Helix SaaS environments. Design and build integrations with third-party platforms via REST/… experience with BMC Remedy/BMC Helix ITSM at enterprise scale. Deep expertise in Helix ITSM modules: Incident, Problem, Change, CMDB, Asset, Service Request, Knowledge. Proficiency in AR System workflow (Filters, Escalations, Active Links) and Smart IT configuration. Strong REST/SOAP API integration skills; experience with ...

Knowledge of hybrid or multi-cloud strategies and migrations from on-premises to cloud hosting. Familiarity with cloud governance models, cloud FinOps, and service catalogues. Bachelor's degree in computer science or a related field. Professional certifications such as AWS, Azure, or GCP Professional Certifications, ITIL Foundation, CISSP ...

avoiding unnecessary technical debt. Key Responsibilities Design and develop solutions across the ServiceNow platform Configure and enhance capabilities including ITSM, CSM, Flow Designer, Service Catalog, Portals, ITOM and integrations Build reusable, scalable solutions using out-of-the-box functionality wherever possible Develop integrations using REST and SOAP APIs ...

secure, compliant, resilient, and aligned with organisational standards. Act as the Voice of the Customer, driving an excellent user experience and self-service capabilities. Monitor and improve product performance, delivery velocity, and operational effectiveness. Support platform engineering teams with testing, validation, and acceptance activities. Manage cloud-related risks … Desirable Experience Experience with AWS, Azure, or Google Cloud Platform. Knowledge of hybrid and multi-cloud strategies. Understanding of cloud governance, FinOps, and service catalogues. Familiarity with SQL, Python, or other development technologies. Experience managing medium-sized technical delivery teams. Knowledge of enterprise architecture frameworks and cloud transformation ...

should have hands-on experience in designing, developing, and customizing ServiceNow solutions Key Skills: Strong experience in ServiceNow ITSM modules (Incident, Change, Problem, Service Catalog) Experience in ServiceNow development, customization, workflows, and integrations Strong experience in development and scripting Hands-on experience with JavaScript, REST APIs, and automation … Configure workflows using Flow Designer. Work with ITSM, ITOM, CMDB, and Asset Management. Build Business Rules, Client Scripts, Script Includes, UI Policies, and Service Catalog items. Integrate ServiceNow with external systems using REST/SOAP APIs. Develop dashboards and reports for IT operations and sustainability metrics. Support Green ...

Rules, Client Scripting, Flow Designer) • Deep knowledge of ServiceNow modules (ITOM/ITAM/BCM/S2P/IRM/TPRM) • Strong customer service and excellent verbal/written communication • Hands-on experience in ServiceNow development & integrations • ServiceNow certifications such as CAD, CSA, CIS(ITSM/Discovery/… with enterprise monitoring tools • Good understanding of CMDB, CSDM concepts, CI relationships, and data quality controls • Strong experience in Flow Designer, Workflows, and Service Catalog development • Experience with integrations using REST/SOAP APIs, MID Server, and data imports • Familiarity with ServiceNow upgrade planning, regression testing, and best ...

platform services meet security, compliance, governance, and operational requirements. Monitor and improve product performance through appropriate KPIs and metrics. Champion customer experience, self-service capabilities, and continuous improvement. Support architects and engineering teams in shaping integrated cloud platform solutions. Manage risks, issues, and escalations relating to cloud hosting … government, or other highly regulated industry experience. Experience with hybrid and multi-cloud environments. Knowledge of cloud financial management (FinOps). Understanding of service catalogues and cloud governance frameworks. Familiarity with SQL, Python, or related technologies. Previous line management or leadership experience. Disclaimer: This vacancy is being advertised ...