and align with industry best practices. Define system architecture, integration points, data flows, and technical specifications for contact center components including IVR, ACD, CRM, workforcemanagement, reporting, and analytics. Technology Evaluation and Selection: Evaluate and recommend contact center technologies, platforms, and vendors based on business requirements, technical capabilities, and industry more »
people first, and take pride in being able to offer an all-round service for candidates and clients with our payroll solution, Primis and workforcemanagement solution, Operam. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the more »
but provides a more strategic function that looks cross-enterprise to improve the IT function. Responsibilities include: Strategy, Planning - content planning, Operations Headcount management, Workforcemanagement and Operating Queries. Board Communications and working to produce strategic and regulatory focussed material Key Skills Required: Have worked in a Top 20 Consultancy more »
Hampshire, South East, United Kingdom Hybrid / WFH Options
First Recruitment Group - IT
people first, and take pride in being able to offer an all-round service for candidates and clients with our payroll solution, Primis and workforcemanagement solution, Operam. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the more »
people first, and take pride in being able to offer an all-round service for candidates and clients with our payroll solution, Primis and workforcemanagement solution, Operam. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the more »
people first, and take pride in being able to offer an all-round service for candidates and clients with our payroll solution, Primis and workforcemanagement solution, Operam. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the more »
