Amazon Connect Solution Architect
- Hiring Organisation
- Teksystems
- Location
- South East, United Kingdom
- Employment Type
- Contract
Proven CCaaS (Contact Centre as a Service) and contact centre architecture experience, covering multi-channel customer interaction. Solid understanding of contact-centre routing, telephony, IVR and customer interaction technologies and how they work together in an integrated landscape. experience integrating contact-centre platforms with wider enterprise systems such ...