IVR Contracts in the UK excluding London

Interactive Voice Response (IVR)
UK > UK excluding London

The table below looks at the prevalence of the term IVR in contract job vacancies in the UK excluding London. Included is a benchmarking guide to the contractor rates offered in vacancies that cited IVR over the 6 months leading up to 2 August 2025, comparing them to the same period in the previous two years.

6 months to
2 Aug 2025
Same period 2024 Same period 2023
Rank 357 362 419
Rank change year-on-year +5 +57 +82
Contract jobs citing IVR 16 9 8
As % of all contract jobs advertised in the UK excluding London 0.10% 0.049% 0.036%
As % of the Miscellaneous category 0.31% 0.17% 0.12%
Number of daily rates quoted 8 3 6
10th Percentile £322 £330 £301
25th Percentile £344 £356 -
Median daily rate (50th Percentile) £375 £400 £400
Median % change year-on-year -6.25% - -5.88%
75th Percentile £388 £545 £503
90th Percentile - £631 £538
UK median daily rate £388 £625 £525
% change year-on-year -38.00% +19.05% +16.67%
Number of hourly rates quoted 0 4 0
Median hourly rate - £75.00 -
UK median hourly rate - £75.00 -

All Generic Skills
UK excluding London

IVR falls under the General and Transferable Skills category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring generic IT skills in the UK excluding London.

Contract vacancies with a requirement for generic IT skills 5,175 5,388 6,935
As % of all contract IT jobs advertised in the UK excluding London 33.84% 29.11% 31.12%
Number of daily rates quoted 3,043 3,227 4,641
10th Percentile £227 £220 £225
25th Percentile £363 £400 £381
Median daily rate (50th Percentile) £475 £500 £500
Median % change year-on-year -5.00% - -
75th Percentile £575 £608 £600
90th Percentile £650 £700 £700
UK median daily rate £525 £550 £550
% change year-on-year -4.55% - -
Number of hourly rates quoted 410 522 308
10th Percentile £14.78 £12.15 £16.25
25th Percentile £17.85 £15.65 £20.38
Median hourly rate £29.67 £45.00 £45.00
Median % change year-on-year -34.08% - +109.30%
75th Percentile £62.24 £68.85 £66.00
90th Percentile £80.00 £75.00 £79.43
UK median hourly rate £29.42 £42.50 £36.13
% change year-on-year -30.79% +17.65% +36.32%

IVR
Job Vacancy Trend in the UK excluding London

Job postings citing IVR as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for IVR in the UK excluding London

IVR
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing IVR in the UK excluding London.

Daily rate trend for IVR in the UK excluding London

IVR
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing IVR in the UK excluding London.

Hourly rate trend for IVR in the UK excluding London

IVR
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IVR within the UK excluding London region over the 6 months to 2 August 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North of England -4 5 £338 -51.02% 2
Midlands -5 4 £345 +6.15% 4
West Midlands - 4 £345 - 4
North West -1 3 - - 2
East of England +5 2 - - 4
Scotland - 2 £375 - 1
Yorkshire - 2 £338 -
South East +22 1 £375 - 5
Wales - 1 £375 -
Northern Ireland - 1 £375 -
IVR
UK

IVR
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (12.50%) Confluence
2 1 (6.25%) CMS
2 1 (6.25%) Tomcat
2 1 (6.25%) WebLogic
Applications
1 4 (25.00%) Chatbot
2 1 (6.25%) Microsoft Excel
2 1 (6.25%) Microsoft Office
2 1 (6.25%) Microsoft PowerPoint
Business Applications
1 1 (6.25%) Dynamics CRM
1 1 (6.25%) Sprinklr
Cloud Services
1 8 (50.00%) AWS
2 2 (12.50%) AWS Lambda
2 2 (12.50%) Serverless
3 1 (6.25%) Azure
3 1 (6.25%) Copilot Studio
3 1 (6.25%) Dynamics 365
3 1 (6.25%) Microsoft 365
3 1 (6.25%) Microsoft Copilot
3 1 (6.25%) Power Automate
3 1 (6.25%) Power Platform
3 1 (6.25%) PowerApps
3 1 (6.25%) WhatsApp
Database & Business Intelligence
1 2 (12.50%) DynamoDB
Development Applications
1 2 (12.50%) JIRA
General
1 5 (31.25%) Social Skills
2 2 (12.50%) Analytical Skills
2 2 (12.50%) Banking
2 2 (12.50%) Finance
3 1 (6.25%) Public Sector
3 1 (6.25%) Retail
3 1 (6.25%) Telecoms
Job Titles
1 6 (37.50%) Developer
2 5 (31.25%) AWS Developer
3 2 (12.50%) Analyst
3 2 (12.50%) Architect
3 2 (12.50%) Business Analyst
3 2 (12.50%) Consultant
3 2 (12.50%) Solutions Architect
4 1 (6.25%) Avaya Consultant
4 1 (6.25%) Customer Service Consultant
4 1 (6.25%) Dynamics 365 Consultant
4 1 (6.25%) Functional Consultant
4 1 (6.25%) Project Manager
4 1 (6.25%) Robotic Process Automation Developer
4 1 (6.25%) Support Engineer
4 1 (6.25%) Technical Engineer
4 1 (6.25%) Technical Support
4 1 (6.25%) Technical Support Engineer
4 1 (6.25%) Telecoms Consultant
Libraries, Frameworks & Software Standards
1 1 (6.25%) JTAPI
Miscellaneous
1 2 (12.50%) Enterprise Software
2 1 (6.25%) Social Media
Operating Systems
1 2 (12.50%) Windows
2 1 (6.25%) Linux
Processes & Methodologies
1 6 (37.50%) CRM
1 6 (37.50%) Stakeholder Management
2 4 (25.00%) Agile
2 4 (25.00%) Artificial Intelligence
2 4 (25.00%) Conversational UI
3 3 (18.75%) ITIL
3 3 (18.75%) WFM
4 2 (12.50%) Decision-Making
4 2 (12.50%) DevOps
4 2 (12.50%) Problem-Solving
4 2 (12.50%) Project Management
4 2 (12.50%) SDLC
5 1 (6.25%) Case Management
5 1 (6.25%) Chat Support
5 1 (6.25%) Continuous Delivery
5 1 (6.25%) OCR
5 1 (6.25%) Programme Delivery
5 1 (6.25%) Robotic Process Automation
5 1 (6.25%) Sentiment Analysis
5 1 (6.25%) Systems Engineering
Programming Languages
1 1 (6.25%) Java
1 1 (6.25%) PowerShell
1 1 (6.25%) Python
Qualifications
1 3 (18.75%) Degree
2 1 (6.25%) AWS Certification
2 1 (6.25%) AWS Certified Solutions Architect
2 1 (6.25%) Computer Science Degree
2 1 (6.25%) Microsoft Certification
Quality Assurance & Compliance
1 1 (6.25%) QA
Vendors
1 4 (25.00%) Microsoft
2 2 (12.50%) Genesys
3 1 (6.25%) Automation Anywhere
3 1 (6.25%) Avaya
3 1 (6.25%) Blue Prism
3 1 (6.25%) Citrix
3 1 (6.25%) Facebook
3 1 (6.25%) IBM
3 1 (6.25%) Instagram
3 1 (6.25%) MKS
3 1 (6.25%) Pega
3 1 (6.25%) Twitter
3 1 (6.25%) UiPath
3 1 (6.25%) Verint