Mac Support Engineer – London – 6-week contract My customer is looking for a dedicated Mac Support Engineer to help with issues up to L2. You’ll be working focused on an Okta workflow and keeping the lights on with basic Mac and Okta queries. Other experience required: G Suite, Chrome and Zoom. The Mac Support Engineer … is required to be onsite in Central London. Primary day to day responsibilities will for the Mac Support Engineer will include: Previous experience in a Mac Support Engineer role MacOS – Basic troubleshooting and support Okta – This experience is required – someone that can sort out Okta and Okta workflows. BAU Support of MacOS … December 2025 This is a 6-week contract, and you are required to work onsite in Central London. Apply now to speak with VIQU IT in confidence about the Mac Support role. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if your More ❯
Record and track incidents, resolutions, and feedback. Suggest improvements to processes and documentation. Skills & Experience Required: Minimum 5 years' experience in IT support roles. Strong technical knowledge across Windows, MacOS, iOS, Android, and Microsoft Office 365. Familiarity with Active Directory, Exchange, MDM, AV, and basic networking. Exposure to ITIL v3 practices (incident, request, problem, change). Excellent More ❯
Record and track incidents, resolutions, and feedback. Suggest improvements to processes and documentation. Skills & Experience Required: Minimum 5 years' experience in IT support roles. Strong technical knowledge across Windows, MacOS, iOS, Android, and Microsoft Office 365. Familiarity with Active Directory, Exchange, MDM, AV, and basic networking. Exposure to ITIL v3 practices (incident, request, problem, change). Excellent More ❯
troubleshooting, and supporting a wide range of IT systems, ensuring smooth day-to-day operations for staff and students. Key Responsibilities: Provide 1st–2nd line desktop support across Windows, macOS, and iOS environments Support Microsoft 365, Azure, and Google Workspace for Education Install, configure, and maintain desktop and laptop hardware/software Troubleshoot and resolve issues related to networking … devices Provide excellent customer service and technical guidance to end-users Skills & Experience Required: 2+ years’ experience in a Desktop Support/Engineer role Strong knowledge of Microsoft Windows OS (Windows 10/11) and macOS Hands-on experience with Windows Server, Active Directory, and Microsoft 365/Azure administration Familiarity with Google G Suite/Workspace for More ❯
IT systems. Train users and maintain technical documentation. Respond promptly to user queries via phone, email, or chat. Skills & Experience Essential: Proven End User Support experience Proficient in Windows, MacOS, and MS Office Strong troubleshooting, organizational, and communication skills Knowledge of network security and antivirus practices Degree in IT, Computer Science, or related field Desirable: Client-facing More ❯
Telford, Shropshire, West Midlands, United Kingdom Hybrid / WFH Options
Experis
developing technical skills and working as part of a team in Telford to fault find and resolve technical issues that end users maybe experiencing. Supporting Windows 10, Windows 11, MacOS and O365 whilst developing knowledge to support non-standard applications. Once training has been completed and you have developed with the role, you may be asked to travel to … documentation When trained you will be expected to work on the Tech Table or Virtual Tech Table assisting end users with technical issues Technologies: Windows 10, Windows 11 and MacOS Microsoft Office 2016 O365 Hardware - Desktops, Laptops, Tablets, Mobile Phones and Printers Cisco AnyConnect VPN, SCCM, Active Directory, Various software products, applications, and services WiFi Access Points and basic … Skills: Knowledge of Windows 10 and or Windows 11 Knowledge of Microsoft Office products (Outlook, Excel, Word, Powerpoint, MS Teams and OneDrive Knowledge of Apple devices (MacBooks, iPads and MacOS) Hardware Familiarity (Desktop, Laptop, Printers) Desirable Skills: Knowledge of ServiceNow Management tools Knowledge of Mobility Solutions Knowledge of the Microsoft Power Platform Previous experience in PC Hardware\Software support More ❯
Customer is looking for an IT Support Engineer that will play a key role in providing high-quality technical support to internal employees across multiple platforms and devices (Windows, Mac, Android). The IT Support Engineer will act as the main escalation point from the Service Desk, this individual will deliver expert troubleshooting and in-person assistance, ensuring smooth … Key skills from the IT Support Engineer : Previous experience in IT Support, Desktop Support, or End User Computing (Level 2/3). Strong background supporting both Windows and macOS environments. Hands-on experience with: Microsoft Intune & Autopilot JAMF for macOS management PDQ Deploy CrowdStrike, Microsoft Defender, Zscaler, Rapid7 Mobile device management for iOS and Android Familiarity with … person support for hardware, software, and user experience issues. Ensure performance targets and service levels are consistently met across internal support teams. Provide advanced support for Windows 11 Enterprise, macOS, iOS, and Android operating systems. Administer and maintain device management tools such as Microsoft Intune, Autopilot, JAMF, and PDQ. Troubleshoot and maintain endpoint protection and cybersecurity applications, including CrowdStrike More ❯
Haywards Heath, West Sussex, England, United Kingdom
VIQU IT Recruitment
Customer is looking for an IT Support Engineer that will play a key role in providing high-quality technical support to internal employees across multiple platforms and devices (Windows, Mac, Android). The IT Support Engineer will act as the main escalation point from the Service Desk, this individual will deliver expert troubleshooting and in-person assistance, ensuring smooth … Key skills from the IT Support Engineer : Previous experience in IT Support, Desktop Support, or End User Computing (Level 2/3). Strong background supporting both Windows and macOS environments. Hands-on experience with: Microsoft Intune & Autopilot JAMF for macOS management PDQ Deploy CrowdStrike, Microsoft Defender, Zscaler, Rapid7 Mobile device management for iOS and Android Familiarity with … person support for hardware, software, and user experience issues. Ensure performance targets and service levels are consistently met across internal support teams. Provide advanced support for Windows 11 Enterprise, macOS, iOS, and Android operating systems. Administer and maintain device management tools such as Microsoft Intune, Autopilot, JAMF, and PDQ. Troubleshoot and maintain endpoint protection and cybersecurity applications, including CrowdStrike More ❯
We are looking for aSenior EUC Mac Support Engineer to provide expert technical leadership and support within the End User Compute team. Building on your extensive Apple expertise, you will deliver advanced 3rd line support, contribute to solution design, and mentor junior Mac Engineers. You will also help shape endpoint architecture, support Zero Trust Security adoption, and ensure … the timely resolution of business-critical issues. In this role, you will: Provide expert 3rd line and escalation support for macOS environments. Mentor and coach Mac Engineers and Trainee Engineers, embedding knowledge transfer and best practice. Design, implement, and optimise UEM solutions using Workspace ONE (primary) and JAMF (legacy). Contribute to project delivery and support the EUC More ❯