Service Desk Analyst / Helpdesk Analyst
- Hiring Organisation
- Hays
- Location
- Wakefield, West Yorkshire, Yorkshire, United Kingdom
- Employment Type
- Contract
Sought: Previous Service Desk or 1st Line IT Support experience. Experience supporting multiple customer contact channels. Experience using Service Management tools. Good knowledge of Microsoft Windows and Microsoft 365/Office applications. Understanding of incident and request management processes. Experience working to service level agreements (SLAs ...