IT Engineer
- Hiring Organisation
- Venn Group
- Location
- Wakefield, West Yorkshire, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- Competitive salary
application issues Investigated and resolved escalated incidents from the service desk within agreed SLAs Supported user account management within Active Directory and Office 365 Assisted with device builds, configuration, and deployment of end user equipment Carried out software installations, updates, and patching Supported endpoint management via SCCM … line IT support role Strong knowledge of Windows 10/11 environments Active Directory (user accounts, group policies – basic level) Office 365 (user admin, troubleshooting) Good understanding of desktop and laptop support Experience working within a ticketing system and ITIL environment Strong troubleshooting and customer service skills Previous ...