1 of 1 Contract Microsoft Office Jobs in Wakefield

queries and issues. Ensure that all Incidents and Service Requests are logged correctly in the IT Service Management Tool. Provide support for end user devices, OS, printers, peripherals, MS Office and bespoke applications and user connectivity Work closely with users and other IT support teams to ensure incidents and requests are resolved within agreed SLA’s Assign or … working on an IT Service Desk, ideally in an ITIL environment with a positive “can do” attitude and good analytical, problem solving and communication skills. Good understanding in Ms office suite applications, desktop operating systems and exposure to Active Directory (account creation, password resets, etc). An understanding of network concepts (DNS, DHCP, TCP/IP protocols) and … basic networking skills (LAN/WAN/VPN support) would be advantageous. This role will be office based 5 days a week so only candidates who are within an easy commutable distance to Wakefield will be considered. Please note - This will be a PAYE engagement with Connected IT, at a PAYE rate in the range of £190 per More ❯