Business Systems Support Engineer
- Hiring Organisation
- Experis
- Location
- Wrexham, Clwyd, United Kingdom
- Employment Type
- Contract
technical and functional support across complex system workflows. This is not a standard Service Desk role. You will build strong knowledge of application behaviour, data flows, integrations and user needs, helping to improve system stability, user experience and the overall support model. What you'll be doing Provide advanced … application support, resolving escalated technical and functional issues. Investigate system behaviour, replicate defects and support root-cause analysis. Validate workflows, support data corrections and troubleshoot system or process issues. Manage and prioritise support tickets, ensuring timely updates and accurate documentation. Carry out ticket ageing reviews, proactive follow ...