User Support Engineer
- Hiring Organisation
- Hays
- Location
- Cardiff, South Glamorgan, Wales, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £150.0 - £160.0 per day + £160 Per Day, Inside IR35
User Support Engineer £160 Per Day, Inside IR35 Cardiff Hybrid 3-Month Contract Your new role We are looking for a customer-focused User Support Engineer to provide first-line technical support to internal users. You will act as the first point of contact … resolving a broad range of hardware, software and account-related issues. Key Responsibilities: Act as the first point of contact for internal IT support queries. Log, categorise and prioritise incidents and service requests in line with agreed SLAs. Diagnose, troubleshoot and resolve first-line hardware and software issues. Provide ...