2nd Line Service Desk Technician
- Hiring Organisation
- First Recruitment Group
- Location
- Warrington, Cheshire, United Kingdom
- Employment Type
- Contract
ensuring the continuity and efficiency of day-to-day technology operations through effective issue resolution, equipment maintenance, and user assistance. This position requires strong analytical and problem-solving capabilities, clear and confident communication skills, and a commitment to providing a high standard of service. The successful candidate will … timely and professional manner Service Improvement and Collaboration: Proactively suggest and implement service improvements Participate in the Business Relationship Management function Experience/Skills/Knowledge/Qualifications: Experience with IT ticketing systems Basic networking knowledge Experience with EUC environments and management platforms (e.g. SCCM, inTune, Active Directory) Cloud ...