2 of 2 Contract Service Design Jobs in the West Midlands

Dual National Sector: Government body Your new company You will be working with a government body on the Martyn's Law digital service. The service will enable organisations and individuals to understand whether Martyn's Law applies to them, submit required notifications and interact with regulatory processes. Your … Lead Performance Analyst, you will establish and embed a performance measurement capability for the Martyn's Law digital service.Working across product, user research, service design, engineering and SIA operational teams, you will define meaningful measures of service performance, establish analytics capabilities and turn data into actionable insights. ...

designer works out the best way to let users interact with services, in terms of both overall flow and at the level of individual design elements. You will be helping users to complete tasks quickly and accurately. Good Interaction Design ensures that users have a positive experience with … more likely to continue using a product and recommend it to others. What you will do? Work collaboratively with user researchers, content designers, service designers and performance analysts as well as with software developers, policy and legal teams. Develop designs based on evidence of user needs and organisational outcomes. ...