2 of 2 Contract Service Design Jobs in the West Midlands

Interaction/Service Designer 6 months Telford/Hybrid 2 days on site per week £450-470 per day Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and … platforms. Role Description: An exciting opportunity for an Interaction and Service Designer to drive forward the UI elements of the CORE Modernisation work. You will be responsible for creating intuitive user interfaces and services. Your tasks will include developing service blueprints and customer journey maps, gathering insights to influence the design of service screens used by … internal users and ensuring adherence to brand guidelines and accessibility standards. In this role, you will create wireframes, prototypes and detailed design specs, iterating designs based on feedback and analytics. Your work will focus on solving complex design problems, enhancing user experiences and driving the overall design strategy across multiple services. You will work closely with the More ❯

projects with recent BA experience, this could be the role for you. What You'll Be Doing: You'll join a dedicated Business Analysis Practice and help drive the design, development, and delivery of improved digital and automated services. Working across a broad organisational landscape, you'll gather and analyse requirements, identify improvement opportunities, and help shape solutions that … enhance performance and efficiency. Key responsibilities include: - Working with stakeholders to define and document business requirements - Supporting the delivery of automation and service improvement initiatives - Applying analysis techniques such as user journeys, personas, and stakeholder mapping - Contributing to projects delivered through Agile, Waterfall, or blended methodologies - Identifying benefits, risks, and potential impacts to support decision-making - Encouraging innovation and … promoting best practices in service design and delivery We're looking for someone with: - Proven experience as a Business Analyst or in a similar role - Strong communication, stakeholder engagement and facilitation skills - An analytical mindset with the ability to think strategically and solve problems - Experience working in or with complex organisations - Confidence in handling both qualitative and quantitative More ❯