Service Design Contract Job Trends in the West Midlands

Service Design
England > West Midlands

The table below provides summary statistics and contractor rates for jobs advertised in the West Midlands requiring Service Design skills. It covers contract job vacancies from the 6 months leading up to 20 December 2025, with comparisons to the same periods in the previous two years.

6 months to
20 Dec 2025
Same period 2024 Same period 2023
Rank 116 92 90
Rank change year-on-year -24 -2 +34
Contract jobs citing Service Design 22 17 28
As % of all contract jobs in the West Midlands 0.97% 1.02% 1.53%
As % of the Processes & Methodologies category 1.12% 1.19% 1.79%
Number of daily rates quoted 12 6 21
10th Percentile £421 £533 £350
25th Percentile £431 £563 £456
Median daily rate (50th Percentile) £455 £588 £550
Median % change year-on-year -22.55% +6.82% -1.79%
75th Percentile £650 £634 £600
90th Percentile £688 £655 £688
England median daily rate £536 £538 £575
% change year-on-year -0.33% -6.43% -

All Process and Methodology Skills
West Midlands

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the West Midlands.

Contract vacancies with a requirement for process or methodology skills 1,969 1,430 1,563
As % of all contract IT jobs advertised in the West Midlands 87.12% 85.89% 85.41%
Number of daily rates quoted 1,244 903 1,062
10th Percentile £263 £223 £263
25th Percentile £400 £400 £395
Median daily rate (50th Percentile) £500 £513 £500
Median % change year-on-year -2.44% +2.50% -
75th Percentile £582 £612 £600
90th Percentile £674 £713 £688
England median daily rate £505 £525 £545
% change year-on-year -3.81% -3.67% -0.91%
Number of hourly rates quoted 106 49 49
10th Percentile £13.25 £14.70 £14.46
25th Percentile £16.11 £16.75 £17.50
Median hourly rate £20.25 £22.00 £23.00
Median % change year-on-year -7.95% -4.35% +29.94%
75th Percentile £27.21 £33.75 £55.00
90th Percentile £38.01 £52.50 £67.75
England median hourly rate £25.15 £35.00 £44.50
% change year-on-year -28.14% -21.35% +23.61%

Service Design
Job Vacancy Trend in the West Midlands

Historical trend showing the proportion of contract IT job postings citing Service Design relative to all contract IT jobs advertised in the West Midlands.

Service Design job vacancy trend in the West Midlands

Service Design
Daily Rate Trend in the West Midlands

Contractor daily rate distribution trend for jobs in the West Midlands citing Service Design.

Contractor daily rate distribution trend for jobs in the West Midlands citing Service Design

Service Design
Daily Rate Histogram in the West Midlands

Daily rate distribution for jobs citing Service Design in the West Midlands over the 6 months to 20 December 2025.

Daily rate histogram for Service Design in the West Midlands

Service Design
Hourly Rate Trend in the West Midlands

Contractor hourly rate distribution trend for jobs in the West Midlands citing Service Design.

Contractor hourly rate distribution trend for jobs in the West Midlands citing Service Design

Service Design
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Design within the West Midlands region over the 6 months to 20 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Shropshire -24 14 £447 -11.92%
Birmingham -7 1 £375 -34.78% 4
Warwickshire -15 1 £1,050 +68.00% 1
Service Design
England

Service Design
Co-Occurring Skills & Capabilities in the West Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 4 (18.18%) Microsoft Excel
2 3 (13.64%) Microsoft PowerPoint
3 2 (9.09%) Microsoft Office
Cloud Services
1 1 (4.55%) Figma
1 1 (4.55%) Microsoft 365
1 1 (4.55%) Miro
1 1 (4.55%) Power Platform
General
1 8 (36.36%) Social Skills
2 3 (13.64%) Finance
2 3 (13.64%) Legal
3 2 (9.09%) Analytical Skills
3 2 (9.09%) Public Sector
4 1 (4.55%) Influencing Skills
4 1 (4.55%) Local Government
4 1 (4.55%) Presentation Skills
Job Titles
1 14 (63.64%) Designer
2 10 (45.45%) Service Designer
3 5 (22.73%) Service Design Manager
3 5 (22.73%) Service Manager
3 5 (22.73%) Service Transition Manager
3 5 (22.73%) Transition Manager
4 4 (18.18%) Architect
4 4 (18.18%) Interaction Designer
4 4 (18.18%) Service Architect
5 1 (4.55%) Content Designer
5 1 (4.55%) Head of Design
5 1 (4.55%) Head of IT
5 1 (4.55%) Head of Service Management
5 1 (4.55%) Lead
5 1 (4.55%) SAP Manager
5 1 (4.55%) SAP Transition Manager
5 1 (4.55%) User Researcher
Miscellaneous
1 1 (4.55%) Data Centre
Processes & Methodologies
1 7 (31.82%) User Experience
2 6 (27.27%) Agile
2 6 (27.27%) ITIL
3 5 (22.73%) User Research
4 4 (18.18%) Business Analysis
4 4 (18.18%) Logistics
4 4 (18.18%) Project Delivery
4 4 (18.18%) Use Case
4 4 (18.18%) User-Centered Design (UCD)
5 3 (13.64%) Collaborative Working
5 3 (13.64%) Continuous Improvement
5 3 (13.64%) Customer Service
5 3 (13.64%) Interaction Design
5 3 (13.64%) Service Management
5 3 (13.64%) Stakeholder Engagement
6 2 (9.09%) Actionable Insight
6 2 (9.09%) Customer Journey Map
6 2 (9.09%) Digital Transformation Programme
6 2 (9.09%) Journey Map
6 2 (9.09%) Mentoring
Qualifications
1 3 (13.64%) SC Cleared
1 3 (13.64%) Security Cleared
2 1 (4.55%) Degree
Quality Assurance & Compliance
1 1 (4.55%) Accessibility
1 1 (4.55%) Data Quality
Vendors
1 5 (22.73%) Microsoft
2 3 (13.64%) OneLogin
3 2 (9.09%) ServiceNow
4 1 (4.55%) Adobe
4 1 (4.55%) SAP