Great News! We are looking for: Degree qualified or equivalent experience in an IT-related field. Experience in system operation or application support in a live environment. Familiarity with ITSM tools such as ServiceNow. Working knowledge of monitoring tools (e.g. AppDynamics, CloudWatch). Experience writing and executing SQL scripts. Confident using command line interfaces and understanding system behaviour. Awareness of More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Pontoon
management. Exposure to sourcing, procurement, or commercial construction is advantageous. Basic working knowledge of DAX, Power Query (M), and Excel (advanced functions). Experience with ServiceNow or similar ITservicemanagement platforms. Understanding of operational process mapping, cost modelling, and reporting development. Ability to manage stakeholders at all levels and communicate complex information clearly and confidently. A proactive, solutions-focused More ❯
Technical Skills: Over 2 years of experience in similar roles within the ServiceNow ecosystem Possess ServiceNow Certifications in-line with experience - System Administrator, Application Developer, Certified Implementation Specialist in ITSM and other areas. Good experience in ServiceNow implementation, including in depth knowledge of ServiceNow's functionality, database structure, developer APIs, development tools and techniques. A strong background drawn from one … Computer Science or related disciplines. Experience in tech stacks for Web development & software engineering with an ability to cross-train to new technologies and languages. Demonstrable experience in ITIL, ITSM or similar with in-depth knowledge of ServiceManagement tools. Soft Skills: A strong desire to help others by sharing knowledge, peer reviewing, and contributing to technical and process standards More ❯
