ITSM Contracts in West Yorkshire

IT Service Management (ITSM)
Yorkshire > West Yorkshire

The table below provides summary statistics for contract job vacancies advertised in West Yorkshire requiring ITSM skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited ITSM over the 6 months leading up to 4 June 2025, comparing them to the same period in the previous two years.

6 months to
4 Jun 2025
Same period 2024 Same period 2023
Rank 22 42 77
Rank change year-on-year +20 +35 +7
Contract jobs citing ITSM 44 31 23
As % of all contract jobs advertised in West Yorkshire 7.71% 3.22% 1.52%
As % of the Processes & Methodologies category 8.33% 3.72% 1.66%
Number of daily rates quoted 22 23 12
10th Percentile - £483 £157
25th Percentile £235 £513 £235
Median daily rate (50th Percentile) £335 £550 £475
Median % change year-on-year -39.09% +15.79% +15.15%
75th Percentile £438 - £588
90th Percentile £566 £600 £621
Yorkshire median daily rate £375 £540 £450
% change year-on-year -30.56% +20.00% +12.50%
Number of hourly rates quoted 0 1 3
10th Percentile - - -
25th Percentile - - -
Median hourly rate - £15.17 £13.16
Median % change year-on-year - +15.27% -34.20%
75th Percentile - - £15.44
90th Percentile - - £16.81
Yorkshire median hourly rate - £15.17 £13.16
% change year-on-year - +15.27% +19.64%

All Process and Methodology Skills
West Yorkshire

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in West Yorkshire.

Contract vacancies with a requirement for process or methodology skills 528 833 1,389
As % of all contract IT jobs advertised in West Yorkshire 92.47% 86.41% 91.50%
Number of daily rates quoted 337 497 953
10th Percentile £284 £300 £350
25th Percentile £375 £413 £450
Median daily rate (50th Percentile) £475 £500 £535
Median % change year-on-year -5.00% -6.54% +7.00%
75th Percentile £550 £578 £625
90th Percentile £607 £650 £700
Yorkshire median daily rate £475 £490 £525
% change year-on-year -3.06% -6.67% +5.00%
Number of hourly rates quoted 12 36 19
10th Percentile - £11.95 £12.00
25th Percentile - £12.15 £14.46
Median hourly rate £22.14 £12.53 £20.00
Median % change year-on-year +76.70% -37.35% +7.53%
75th Percentile £30.10 £15.24 £44.88
90th Percentile £34.43 £53.75 £65.00
Yorkshire median hourly rate £21.24 £13.50 £10.63
% change year-on-year +57.33% +27.00% -42.54%

ITSM
Job Vacancy Trend in West Yorkshire

Job postings citing ITSM as a proportion of all IT jobs advertised in West Yorkshire.

Job vacancy trend for ITSM in West Yorkshire

ITSM
Contractor Daily Rate Trend in West Yorkshire

3-month moving average daily rate quoted in jobs citing ITSM in West Yorkshire.

Daily rate trend for ITSM in West Yorkshire

ITSM
Daily Rate Histogram in West Yorkshire

Daily rate distribution for jobs citing ITSM in West Yorkshire over the 6 months to 4 June 2025.

Daily rate histogram for ITSM in West Yorkshire

ITSM
Contractor Hourly Rate Trend in West Yorkshire

3-month moving average hourly rates quoted in jobs citing ITSM in West Yorkshire.

Hourly rate trend for ITSM in West Yorkshire

ITSM
Contract Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the West Yorkshire region over the 6 months to 4 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Leeds +16 41 £325 -40.91% 20
Halifax - 2 £388 - 1
ITSM
Yorkshire

ITSM
Co-occurring Skills and Capabilities in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (13.64%) Microsoft Exchange
Applications
1 25 (56.82%) Microsoft Office
2 1 (2.27%) Microsoft Excel
Cloud Services
1 24 (54.55%) Microsoft 365
2 18 (40.91%) Entra ID
3 1 (2.27%) AWS
3 1 (2.27%) Azure
3 1 (2.27%) GCP
Communications & Networking
1 6 (13.64%) VPN
2 1 (2.27%) SSL
2 1 (2.27%) Wireless
General
1 37 (84.09%) Social Skills
2 20 (45.45%) Retail
3 18 (40.91%) Inclusion and Diversity
4 5 (11.36%) Analytical Skills
5 4 (9.09%) Telecoms
6 2 (4.55%) Finance
6 2 (4.55%) Legal
6 2 (4.55%) Public Sector
7 1 (2.27%) Documentation Skills
7 1 (2.27%) Manufacturing
Job Titles
1 18 (40.91%) Support Manager
2 16 (36.36%) 1st Line Support
3 12 (27.27%) 1st Line Support Manager
3 12 (27.27%) IT Manager
3 12 (27.27%) IT Support
3 12 (27.27%) IT Support Manager
4 7 (15.91%) Support Engineer
5 6 (13.64%) Desktop Engineer
5 6 (13.64%) Desktop Support
5 6 (13.64%) Desktop Support Engineer
5 6 (13.64%) Support Assistant
6 3 (6.82%) Analyst
6 3 (6.82%) Developer
6 3 (6.82%) Problem Analyst
6 3 (6.82%) ServiceNow Developer
7 2 (4.55%) Architect
7 2 (4.55%) Consultant
7 2 (4.55%) DevOps Administrator
7 2 (4.55%) DevOps Developer
7 2 (4.55%) ServiceNow Consultant
Libraries, Frameworks & Software Standards
1 3 (6.82%) REST
1 3 (6.82%) SOAP
2 1 (2.27%) JDBC
Miscellaneous
1 19 (43.18%) Smartphone
2 18 (40.91%) iPhone
3 2 (4.55%) CMDB
4 1 (2.27%) Data Centre
4 1 (2.27%) Legacy Systems
4 1 (2.27%) Mainframe
4 1 (2.27%) Replication
Operating Systems
1 18 (40.91%) Mac OS
2 2 (4.55%) Windows
3 1 (2.27%) HPUX
3 1 (2.27%) Linux
3 1 (2.27%) Red Hat Enterprise Linux
3 1 (2.27%) Solaris
Processes & Methodologies
1 37 (84.09%) ITIL
2 32 (72.73%) Service Management
3 31 (70.45%) Customer Service
4 22 (50.00%) Incident Management
5 18 (40.91%) Mobile Device Management
6 11 (25.00%) Service Delivery
7 7 (15.91%) Problem-Solving
8 6 (13.64%) Case Management
8 6 (13.64%) Collaborative Working
9 5 (11.36%) Change Management
10 4 (9.09%) DevOps
11 3 (6.82%) Problem Management
11 3 (6.82%) Stakeholder Management
12 2 (4.55%) CAD
12 2 (4.55%) Continuous Improvement
12 2 (4.55%) Data Sharing
12 2 (4.55%) Major Incident Management
12 2 (4.55%) Operations Management
12 2 (4.55%) Project Management
12 2 (4.55%) SDLC
Programming Languages
1 1 (2.27%) Bash
1 1 (2.27%) JavaScript
1 1 (2.27%) PowerShell
1 1 (2.27%) Python
1 1 (2.27%) SQL
Qualifications
1 6 (13.64%) Degree
1 6 (13.64%) ITIL Foundation Certificate
2 4 (9.09%) SC Cleared
2 4 (9.09%) Security Cleared
Quality Assurance & Compliance
1 6 (13.64%) ISO/IEC 27001
2 1 (2.27%) PMO
2 1 (2.27%) QA
System Software
1 24 (54.55%) Active Directory
Systems Management
1 18 (40.91%) Jamf Pro
2 6 (13.64%) Microsoft Intune
Vendors
1 36 (81.82%) ServiceNow
2 24 (54.55%) Microsoft
3 18 (40.91%) Apple
4 6 (13.64%) Citrix
5 1 (2.27%) BMC
5 1 (2.27%) IBM
5 1 (2.27%) Sun
5 1 (2.27%) Unisys