3 of 3 Contract CRM Jobs in Worcestershire

using strong product knowledge to resolve enquiries, process orders, and handle issues efficiently, ensuring timely resolution or escalation where needed. The role requires accurate CRM updates, proactive follow-up, and collaboration with internal teams to meet customer needs. It also supports continuous improvement by capturing feedback and identifying trends, while … appropriate department when necessary. Assist with order placement, processing, tracking, and returns or exchanges. Accurately input and update customer information in the CRM (Customer Relationship Management) system. Ensure follow-up on open issues or customer requests to maintain a high level of satisfaction. Collect customer feedback and report trends ...

Experienced Finance Administrator required to join an established team. Accounts Payable operations and ERP/CRM system management are the core focus of this role, alongside supporting the wider finance team with general accounting duties. Ideal candidate for the role of Finance Administrator would possess strong Accounts Payable knowledge … committed to delivering a high level of accuracy and have strong hands-on experience using Microsoft Dynamics 365 or similar major ERP/CRM systems alongside excellent organisational skills. Offered as a 6-month temporary contract with an attractive hourly rate and an immediate start available. Finance Administrator Duties: Process ...

lead transition activities and ensure a seamless move from programme delivery into BAU support. This is a high-profile assignment involving a new Salesforce CRM, SAP integrations and a customer experience portal, offering the opportunity to influence service design, support strategy and ongoing product management. Key Responsibilities Define the Target … suppliers. Support procurement and supplier selection activities relating to ongoing service support. Essential Experience Proven Service Design and Service Transition experience within large-scale CRM and ERP transformation programmes. Strong Salesforce and SAP experience, ideally within complex enterprise environments. Solid understanding of ITIL service management, including incident, release and operational ...