Service Design & Transition Lead
- Hiring Organisation
- Sanderson Recruitment
- Location
- Worcester, Worcestershire, West Midlands, United Kingdom
- Employment Type
- Contract, Work From Home
- Contract Rate
- £500 - £600 per day
lead transition activities and ensure a seamless move from programme delivery into BAU support. This is a high-profile assignment involving a new Salesforce CRM, SAP integrations and a customer experience portal, offering the opportunity to influence service design, support strategy and ongoing product management. Key Responsibilities Define the Target … suppliers. Support procurement and supplier selection activities relating to ongoing service support. Essential Experience Proven Service Design and Service Transition experience within large-scale CRM and ERP transformation programmes. Strong Salesforce and SAP experience, ideally within complex enterprise environments. Solid understanding of ITIL service management, including incident, release and operational ...