4 of 4 Remote Contract Journey Map Jobs

analyses to identify process inefficiencies and underperforming technologies. Implement continuous improvement frameworks to drive sustainable change. Plan, lead, and deliver multiple concurrent business process re-engineering and customer journey mapping projects. Analyze quantitative and qualitative data from multiple sources to generate actionable insights. Conduct follow-up observations and interviews to ensure comprehensive understanding of business processes and structures. … Specification Essential Experience: Significant experience as a Business Analyst. Experience in deriving new insights from diverse and complex information. Experience in customer-focused business process reviews or customer journey mapping, preferably in the public sector. Experience managing or supporting multiple concurrent projects with competing demands. Commitment to continuous service improvement and efficient working practices. Considerable experience analyzing complex More ❯

wellbeing. The Role: Key Responsibilities: Lead the insight roadmap for H&B&Me, aligning product strategy with customer wellness goals and behaviours. Develop in-depth customer personas and journey insights to inform platform engagement and retention. Embed experience metrics (NPS, CSAT, retention) into a system of continuous optimisation. Design and deliver learning programmes including A/B testing … the offices. The Person: Key Requirements: Strong experience in customer or digital insight roles, ideally within mobile apps or wellness platforms. Skilled in both qualitative and quantitative research, journey mapping, and CX methodologies. Proficient in tools like Google Analytics, Mixpanel, Qualtrics, and UX testing platforms. Confident communicator and storyteller, with the ability to influence cross-functional teams. Future More ❯

Analyst - FTC (£45,000) Location: Hybrid - 2 Days in Runcorn, 3 Days Remote Contract: Fixed-Term Contract (with potential to extend) Join a business on a digital growth journey We're partnering with a leading wholesale and manufacturing business that's undergoing a significant digital transformation. As the digital function matures and expands, they are now looking for … work with both technical and non-technical stakeholders. Proactive, solution-oriented and comfortable working with legacy systems. Confident working in a fast-paced, agile environment. Experience with customer journey mapping and digital performance tracking. Why Join? Be part of a growing digital team within an established business. Work across a diverse digital product portfolio (10+ products). Play More ❯

with large-scale, enterprise-wide transformation programs within the defence sector. A strong familiarity with the Shared Services Operating Model. Proficient in creating 'As-Is' and 'To-Be' Journey Maps. Experience working with Oracle/ERP systems, particularly in Oracle Enterprise Performance Management (EPM), Enterprise Resource Planning (ERP), and Human Capital Management (HCM). To apply, please submit More ❯