23 of 23 Remote Contract Root Cause Analysis Jobs

communication plans are executed effectively during major incidents to keep senior leadership, regulators, and impacted business units informed in real time. Oversee incident trend analysis and reporting to senior leadership and regulators to identify systemic issues, improve response strategies, and support compliance obligations. Ensure incident processes align with DORA … impact classification, response timelines, and regulatory reporting to maintain operational resilience. Own the problem management lifecycle from identification through resolution and closure to eliminate root causes and prevent recurrence of incidents. Drive structured root cause analysis (RCA) using methodologies such as 5 Whys or Kepner-Tregoe ...

transparency and alignment. Ensure accurate incident logging, categorization, and documentation in ITSM tools (e.g., ServiceNow) to maintain governance and enable effective reporting. Conduct structured root cause analysis (RCA) for recurring or high-impact incidents to identify underlying issues and implement permanent fixes. Log and track problems through … Incident and Problem Management, or IT operations, preferably in the banking or financial services sector. Proven track record in managing major incidents and driving root cause analysis in complex, global environments. Experience working in regulated industries (e.g., banking, financial services) with exposure to SOX, GDPR, PRA/ ...

/GitHub, CI/CD pipelines, Ansible Containers & Cloud: Docker, Kubernetes; exposure to AWS/Azure/GCP Comfort with Java application support (log analysis, threads, JVM basics) Compliance mindset: understands data protection, resilience, disaster recovery in banking Nice-to-Have Kafka, Vault/Secrets management, Terraform Experience with …/tech center staff and external vendors to manage service-level agreements (SLAs) and ensure effective incident resolution. Problem Management: Lead post-incident root cause analysis (RCA) and coordinate with problem management teams to identify and implement preventive measures. Drive initiatives to reduce recurring incidents and improve ...

including scheduling, compliance monitoring, and vulnerability remediation. Experience designing, testing, and maintaining disaster recovery and backup solutions for critical systems. Strong analytical skills for root cause analysis and implementing effective technical solutions. Bachelor's degree in Computer Science, Information Security, Engineering, or a related discipline (or equivalent … security, availability, and resilience of essential national systems. It combines deep technical expertise with strategic leadership. Lead investigations into faults, outages, and incidents, producing root cause reports and implementing corrective and preventive measures Maintain all SPOP & SSN infrastructure components to the highest standards, applying security patches and compliance ...

prioritise, and track bugs through resolution, ensuring timely fixes in collaboration with IT, development, and QA teams. Coordinate triage sessions to assess impact, root cause, and urgency of reported issues. Maintain a central issue tracker and ensure clear visibility across teams. Analyze and manage alert systems software ensuring … platform improvements through tools such as content square and customer insight data Track conversion rate of our customer journey understanding any drops & route cause Collaborate with analytics and product teams to ensure a frictionless customer experience. Contribute to building standard operating procedures for issue management and site quality. Hold ...

incident handling, reduce friction in workflows, and drive meaningful improvements across complex investigations and case work. You will operate at the intersection of operations, analysis, and project delivery-ensuring we respond effectively to incidents while identifying and fixing systemic issues. Key Accountabilities: Incident & Investigation Management: Operational Discipline: Ensure timely … proactively identifying gaps in speed, quality, or process adherence. Workflow Coordination: Coordinate investigation and incident workflows, ensuring accurate assessment, assignment, and progression across teams. Analysis & Continuous Improvement: Root Cause Analysis (RCA): Conduct deep-dive analyses to uncover root causes, systemic patterns, and recurring trends. Analytical ...

likely 1-2 days onsite per week) Duration: 6 months IR35 Status: SDS to be determined Key Responsibilities Investigate and resolve data issues through root cause analysis and problem-solving Manage and close issues independently or collaboratively with team members Perform data modelling, mapping, and standardisation … ensure adherence to standards and retention rules Coordinate activities with offshore resources and mentor junior team members Hands-on use of data interrogation and analysis tools Skills & Experience Strong data analysis and interrogation skills Experience in issue management and problem resolution Proficiency in data modelling, profiling, and mapping ...

likely 1-2 days onsite per week) Duration: 6 months IR35 Status: SDS to be determined Key Responsibilities Investigate and resolve data issues through root cause analysis and problem-solving Manage and close issues independently or collaboratively with team members Perform data modelling, mapping, and standardisation … ensure adherence to standards and retention rules Coordinate activities with offshore resources and mentor junior team members Hands-on use of data interrogation and analysis tools Skills & Experience Strong data analysis and interrogation skills Experience in issue management and problem resolution Proficiency in data modelling, profiling, and mapping ...

user manuals Support deployments, environment configuration, and deployment activities. Work cross-functionally with project managers, systems engineers, and end users to refine requirements Drive root-cause analysis, retrospectives, and improvements that enhance Safety, Quality, Delivery, and Cost Strong problem-solving, systems thinking, and debugging skills Clear, concise … database development and schema design Experience using Python Understanding of the Software Development Lifecycle Desirable Qualifications/Requirements Strong knowledge of Object-Oriented Analysis and Design, Software Design Patterns and coding principles Bachelor's degree in computer science or "STEM" Majors (Science, Technology, Engineering and Math) with advanced experience ...

response . Collaborate with data teams to optimise workloads across BigQuery, Dataflow, Pub/Sub , and related services. Provide incident support and conduct detailed root cause analysis for platform and product issues. Required Skills Core Expertise GCP Cloud engineering Terraform (IaC) Jenkins, GitHub, Harness CI/ ...

/P2P solutions , including master data ( material and vendor master/business partner ), purchasing , inventory management , valuation , and invoice verification . Business Requirement Analysis: Collaborate with business stakeholders and cross-functional teams to gather, analyze, and translate business requirements into functional specifications and application design documents. Implementation & Rollout: Lead … unit testing, functional integration testing (FIT), and support user acceptance testing (UAT) and defect management. Support & Troubleshooting: Provide L2/L3 production support, perform root cause analysis, resolve complex issues, and manage change requests. Documentation & Training: Develop and maintain detailed documentation (blueprints, configuration guides, functional specifications, user ...

incidents, investigations, and related case work. Ensure cases are triaged and progressed in line with expectations, highlighting gaps in speed, quality, or process. Perform root cause analysis and identify trends across incidents and recurring issues. Provide analytical insights that help prioritise fixes and improvements . Contribute ...

incidents, investigations, and related case work. Ensure cases are triaged and progressed in line with expectations, highlighting gaps in speed, quality, or process. Perform root cause analysis and identify trends across incidents and recurring issues. Provide analytical insights that help prioritise fixes and improvements . Contribute ...

incidents, investigations, and related case work. Ensure cases are triaged and progressed in line with expectations, highlighting gaps in speed, quality, or process. Perform root cause analysis and identify trends across incidents and recurring issues. Provide analytical insights that help prioritise fixes and improvements with Product ...

incidents, investigations, and related case work. Ensure cases are triaged and progressed in line with expectations, highlighting gaps in speed, quality, or process. Perform root cause analysis and identify trends across incidents and recurring issues. Provide analytical insights that help prioritise fixes and improvements . Contribute ...

solutions meet performance and capacity requirements. Drive automation and standardisation of database processes. Manage incident, request, and problem resolution for database issues. Conduct root cause analysis of recurring failures and implement corrective actions. Provide operational reporting, including capacity trends, success rates, and incident metrics. Support disaster recovery ...

full backup/restore coverage for on-prem, Azure, and O365 workloads. Manage backup policies, SLAs, retention, immutability, and compliance. Troubleshoot backup issues, perform root-cause analysis, and deliver fixes. Support audits, DR processes, and cross-team projects. Essential Skills Strong hands-on Rubrik experience. Hybrid infrastructure ...

next 3 weeks . Key Responsibilities Business-as-Usual (BAU) Support Handle SAP FieldVu tickets and requests raised through IT support processes. Conduct root cause analysis and resolve recurring or high-priority issues. Provide expert troubleshooting and functional support across FieldVu configuration and integrations. Configuration, Enhancements ...

/FTD), VPN/IPsec, ISE, AAA o Wireless: WLC, APs, 802.11 standards o SD-WAN/SASE environments Perform deep packet inspection, debug analysis, config audits, and system log reviews. Multi-Tenant MSP Operations Support multiple enterprise customers in a 24/7 global MSP environment. Own escalated … Cisco TAC and engineering teams for defect escalation and complex issues. Handle P1/critical outages, providing technical leadership on bridge calls. Deliver detailed Root Cause Analysis (RCA) and service improvement actions. For immediate consideration please apply online and contact Dominik Bart at Franklin Fitch ...

rule management, monitoring, and vulnerability controls. Lead IAM governance, including RBAC, access reviews, and lifecycle management. Manage service catalogue, risk/issue resolution, and root cause analysis. Drive governance, RACI ownership, and performance oversight. Develop disaster recovery and resilience strategies with regular testing. Deliver clear metrics, dashboards ...

production of Test Artefacts (plans, scripts, reports). Execute testing across Functional, Non-Functional, Infrastructure, and Hardware domains. Support defect triage, investigation, and root cause analysis. Ensure adherence to Waterfall delivery methodology. Build and maintain strong working relationships with peers and stakeholders. Understand and apply Software Development ...

user lifecycle processes, and have experience automating those types of workflows. Some incident management experience would also be beneficial as would a focus on root cause analysis. Really, the contract is cloud based, SaaS stack, Apple products and ABM, Okta for IDM, Jamf & Intune for MDM. ...

senior technical support across multiple customer environments within managed services and project engagements. Manage high-priority incidents and escalations, ensuring SLA compliance and performing root cause analyses for critical issues. Proactively monitor customer environments to preemptively resolve issues. Engage in systems management activities including patching, upgrades, and performance ...