21 of 21 Remote/Hybrid Contract Service Design Jobs

Lead Service Designer-SC Cleared-Secure Platforms Lead Service Designer, ideally with current SC Security or DV Security Clearance with experience of designing secure or air gaped platforms within government to work for our cure government. The Lead Service Designer will be tasked with providing management … service design function, guiding teams and stakeholders to deliver secure, scalable, and supportable services that meet user and business needs. Lead Service Designer-SC Cleared-Secure Platforms- Essential Experience • Experience leading and line managing service designers, providing direction to build capability and excellence across functions. • Experience ...

Cleared Service Designer - Remote - £540/day Inside IR35 We are seeking an experienced Service Designer with active SC clearance to support a Central Government department on a major digital programme. This role is ideal for someone with strong service design expertise, experience shaping … services that are effective, usable, and accessible. Collaborating closely with user researchers, interaction designers, delivery teams, and stakeholders, you will help embed user-centred design principles across programmes. Key Responsibilities Mapping and designing end-to-end service journeys, including touchpoints across digital and non-digital channels Creating service ...

Service Assurance Analyst Service Assurance Lead, Service Design, Service Transition, Service Operations, SLA, Service Level Agreements, Digital Services, Service Acceptance Criteria, PRISM Governance, Continuous Service Improvement Plans (CSIP), ITIL Framework, Third-party Management Daily Rate: £400-£475 (via Umbrella) Contract Duration … months initial 3 days per week on-site in Warrington, 2 WFH We are seeking a Service Assurance Analyst to join our team on a contract basis. The role involves contributing to various stages of service design, transition, and operations, ensuring that service level agreements (SLAs ...

services, and experience working to GDS standards. The Role You will play a pivotal role in understanding user needs, behaviours, and experiences, helping teams design services that are effective, usable, and accessible. Working closely with delivery teams, service designers, and senior stakeholders, you will embed user-centred design … surveys, usability testing, and field studies Analysing and synthesising research findings into clear, actionable insights Creating personas, user journeys, and experience maps to inform service design Advising on research methods, best practices, and user-centred approaches Collaborating with service designers, product teams, and stakeholders to ensure research ...

Service Designer - Central Government Location: Remote (Occasional travel to Telford) Clearance: BPSS Contract: 6-month rolling IR35: Inside IR35 Experience: Must have Central Government experience Overview We are seeking an experienced UCD Service Designer to support a major Central Government digital transformation programme. This role focuses exclusively … user-centred service design , not Service Management or ITIL. You will work within a multidisciplinary delivery team to design intuitive, accessible and user-focused services that meet GDS standards. The role is predominantly remote, with occasional travel required to Telford for workshops or key meetings. ...

Book of Record (ABOR). Responsibilities include defining the technical roadmap, influencing strategy, and ensuring scalable, resilient systems for long-term growth. Systems Evolution Design and oversee integrated PMS, IBOR, and ABOR architecture. Lead system transitions, integrations, and modernization. Investment Lifecycle Architecture Architect solutions for complex events: capital calls … distributions, multi-tier funds, and valuation. Ensure architectural alignment across private equity and debt lifecycles. Service Design Leadership Lead Service Design workshops; translate requirements into scalable technical blueprints. Champion long-term architectural integrity. Architectural Output & Governance Produce high-quality architectural artefacts (HLDs, LLDs, integration patterns) aligned ...

Role Details Job Title: TBM Service Designer Working Model: Hybrid (3 days per week at office) Office Location (if hybrid/office based): 1 Coleman St, London EC2R 5AA Role Description The Service Designer will play a critical role in advancing the organisation's TBM (Technology Business Management … maturity by designing, refining and embedding the service, process, data and operating model components that enable transparent, reliable and actionable technology cost insights. This role will deliver key work across the TBM maturity programme, shaping how TBM is used, governed, operated and adopted. The role acts as the connector ...

Title:Service Designer Rate: £525 (Inside IR35) Duration: 6Months Location: Remote - One day onsite in Manchester per week Clearance: BPSS Stages: 1 Stage Must Have Government Experience Key Responsibilities Design and map end-to-end services , considering people, processes, policies, data, and technology Apply user-centred design … vulnerable users Work collaboratively with product managers, researchers, content designers, developers, policy teams, and stakeholders Visualise and communicate complex services using artefacts such as service blueprints, user journeys, ecosystem maps, and process flows Identify pain points, risks, and opportunities across the service lifecycle Support teams through Discovery, Alpha ...

SERVICE TRANSITION LEAD 12-MONTH CONTRACT NEWCASTLE - HYBRID WORKING £490.00/DAY/INSIDE Your new role A long-term contract opportunity for an experienced Service Transition Lead who will take responsibility for the Service Transition framework, creating operating models, risk management, developing required processes, and managing … acceptance criteria needed to ensure effective and efficient service setup and change. What you'll need to succeed Key areas of responsibility include;* Manage and improve the Service Transition framework, including documentation, RACI and processes* Work with Service Delivery teams to develop and mature Service Transition ...

engagement Remote/London - once a month We are seeking an experienced Senior User Researcher to support a Central Government department on key digital service initiatives. This predominantly remote role, with occasional travel to London offices, focuses on complex user research delivered to Government Digital Service (GDS) standards … using the GOV.UK Design System. The Role Joining an a govnerment client with multiple in flight projects we're looking for a number of experienced User Researchers to work across these different projects. You will join established cross functional teams, you will lead and coordinate user research activities, ensuring ...

Senior Service Designer (GDS Experience) Rate: £450 per day (Inside IR35) Location: Remote Contract: 6 months initial We're supporting a central government client seeking an experienced Senior Service Designer with strong GDS (Government Digital Service) experience to lead the design and delivery of complex, user … sits within a multidisciplinary digital team and will play a key part in shaping services from discovery through to live, ensuring alignment with GDS Service Standards and best practice across government. The Role You'll be responsible for designing end-to-end services that meet user needs while balancing ...

with active SC clearance to support a Central Government department on a major digital programme. This role is ideal for someone with strong interaction design expertise, a passion for creating intuitive digital experiences, and experience working within GDS standards. The Role You will be responsible for designing accessible, user … centred digital interactions that meet user needs and business goals. Working closely with user researchers, service designers, developers, and stakeholders, you will help shape and deliver high-quality digital services. Key Responsibilities Designing user journeys, task flows, and interaction patterns for complex digital services Creating wireframes, prototypes, and design ...

user representatives to understand how users at Above Secret classification level work, what they need, and how the transition from the current Secret service will affect them. This is not a typical digital product research role. Access to users is controlled and constrained. Research must be conducted within classified … research methods may not be available or appropriate. Your findings will directly shape the business change assessment, user onboarding approach, IMPEX processes and service wrap for the programme. What you will be doing Planning and conducting user research within a classified MOD environment, adapting standard research methods ...

This is a fantastic opportunity to work as an Service Designer on a long term contract, inside IR35, on a remote basis. The key skills required for this Service Designer role are: Service design Create frameworks to validate and scale AI solutions enable a consistent … across the business from sand pit to production If you do have the relevant experience for this Infrastructure Service Designer role, please do apply. ...

Join a leading airline services provider as a Service Desk and Incident Management Lead! Job Overview: We are seeking a highly skilled and motivated Service Desk & Incident Lead to oversee end-to-end Service Desk operations, manage Incident Management processes, and ensure alignment with ITIL best practices … governance. This role is critical in driving high-quality service delivery, tooling governance, and operational excellence across Transform. Location: Uxbridge (Hybrid - 3 Days Onsite) Daily Rate : Flexible (Inside IR35) Contract Length: 6 Months Start Date: ASAP Key Responsibilities Lead and manage the Service Desk team, ensuring exceptional ...

dedicated to solving real customer problems. Key Responsibilities: Creative Problem Solving: Utilize your creative thinking to simplify complex problems and create visually engaging solutions. Design Production Assets: Craft infographics, logos, and other design elements that enhance our digital presence. User Interface Design: Create captivating interfaces … mobile applications, making the mundane exciting. Digital Design System: Collaborate to scale and refine our digital design system, ensuring consistency and quality. Storytelling Mastery: Leverage storytelling techniques to help communicate effectively with our audience. Prototyping: Bring your designs to life using prototyping software, primarily Figma, along with Adobe ...

plan, manage and execute complex work within time, cost and quality constraints, while ensuring compliance with established governance frameworks and Secure by Design principles. Working within upper-tier secure government environments, you'll engage with senior stakeholders, lead multidisciplinary teams and champion user-centred, accessible and secure service … implications clearly and confidently. Ensure alignment with internal programme governance frameworks and contribute to business cases, assurance reviews and formal reporting. Lead preparation for service assessments and internal governance boards. Champion user needs, accessibility and good service design throughout the full project lifecycle. Collaborate with user researchers ...

able to express ideas cleanly and concisely. Desirables TanStack Query Nest.js Integration Testing experience - Even better if this is Detox or Appium System/Service Design Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering ...

Senior Service Designer SC Cleared 6+ Month Contract £(Apply online only) per day Outside IR35 Fully Remote Start 13th of April Unify are proudly representing one of our favorite Consulting partners - who have landed yet another exciting program of works in the Government sector. We are looking to secure … Services of an SC Cleared Senior Service Designer on a Contract basis to ideally start by the 13th of April. We need: Very highly experienced in gov. uk services, preferably working directly with GDS in the past Experience of working with businesses as users is a plus Able ...

Designer to join them on a major government project that's based in Telford OR Worthing. This role is to support a new digital-design' team being set up to work alongside a larger, established digital forms delivery team. It is to digitise up to eight forms that … Embedded people in the area to work on 8 forms (digital journeys) at the same time. The Digital Forms are designed & delivered using GDS design standards & patterns but not with the full digital service GDS livecycle. So the team need to be able to make their own judgements ...

Clearance Required: BPSS Duration: 6 months Location: Telford OR Worthing - hybrid - 2 days on site This role is to support a new 'digital-design' team being set up to work alongside a larger, established digital forms delivery team. It is to digitise up to eight forms that are currently … Embedded people in the area to work on 8 forms (digital journeys) at the same time. The Digital Forms are designed & delivered using GDS design standards & patterns but not with the full digital service GDS livecycle. So the team need to be able to make their own judgements ...