Basingstoke, Hampshire, England, United Kingdom Hybrid / WFH Options
SNG (Sovereign Network Group)
the South, West and East of England, including London, as well as aiming to create thousands of new affordable homes every year.? We're now looking for an IT ServiceDesign Lead to join our team in either Basingstoke on an 18 Month Fixed Term Contract , combining both office and home working. The Role: As an IT ServiceDesign Lead, and you'll play a key role in shaping how new IT services are designed and transitioned into business-as-usual. You'll work closely with project teams, service owners, IT operations, and business stakeholders to design services that are secure, resilient, and supportable from day one. What You'll Be Doing Leading servicedesign activities across multiple IT projects, ensuring non-functional requirements and support needs are built into delivery plans. Conducting service impact assessments, identifying service support requirements, risks, dependencies, and operational impacts. Producing and securing sign-off of ServiceDesign Packages (SDPs) and support models. Partnering with stakeholders to ensure operational teams are fully prepared More ❯
London, Clerkenwell, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
Clearance: DV + UK Sole National You will join a global IT consultancy who are delivering digital transformation to a central government agency. The role: Strategic network delivery of design artifacts in alignment with project schedule. Artefacts include, but not limited to: Site specific network design (HLD/LLD) Passive infrastructure design and laydown System specific active … equipment installation design Rack layouts Patching schedules Enterprise, Local IT & Other Government Department (OGD) System Owner engagement to ensure alignment of proposed system implementation. Strong technical background with understanding of end-to-end system design and dependencies. Network Architecture & Design Network Implementation Passive (fibre & copper, vertical (backbone) & horizontal) infrastructure design LANs & WANs WAN circuit dependencies and … provisioning Data Encryption (cryptos) End User Device (EUD), computer storage, etc dependencies upon network infrastructure. Uninterruptible Power Supplies (UPS) Understanding of system delivery lifecycle through ServiceDesign, Service Transition, Service Acceptance and Live Service Working collaboratively with Service Architects on Service Assurance and Service Gate Reviews. Requirements analysis and ability to develop More ❯
a talented UX Designer to join our dynamic team on a fixed-term contract. This is an exciting opportunity to shape user experiences for our innovative banking applications, driving design solutions that engage and empower our customers. Key Responsibilities: Collaborative Ideation: Lead and facilitate whiteboard sessions to brainstorm ideas, ensuring all voices are heard and valued in the design process. User-Centric Design: Utilize your strong understanding of UX principles to design intuitive, user-friendly mobile applications that meet user needs and enhance overall satisfaction. ServiceDesign: Leverage your servicedesign experience to create seamless experiences across various customer touchpoints, ensuring our services are cohesive and effective. Stakeholder Engagement: Work closely with … cross-functional teams, including product managers, developers, and marketing, to gather insights and feedback, keeping stakeholders informed and involved throughout the design process. Prototyping and Testing: Develop wireframes, prototypes, and user flows, conducting usability testing to refine designs based on real user feedback. Continuous Improvement: Stay up-to-date with industry trends and best practices, proactively seeking opportunities to More ❯
South West London, London, United Kingdom Hybrid / WFH Options
Interact Consulting Limited
We've just had sign off from an arm within the UK Government who in recent engagements have been taking a servicedesign led approach to help unpack problems and opportunities, which has led to the development and launch of new digital products and services. Following that recent success, they are now looking to hire a Service … architects, visual designers and developers. The team have a track record delivering Government digital standards. They have won a number of awards for the development of a new digital service for the public domain. Reasons this role could interest Opportunity to join an established team and help develop their servicedesign practice and culture. Implementation. Not only … these on day 1. You will be fully involved with senior stakeholders and civil servants and you will be trusted with as much responsibility as you ask for. New service development. The role is focused on helping solve problems, and then working with to conceive new solutions. What you will need A Service Designer here must be able More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Pontoon
Job Title: Service Designer E Contract Length: 6 months (with potential extension) Location: Leeds, Wellington Place - Hybrid (2 days in office) Pay Rate/Salary: Competitive About this opportunity We are looking for a talented Service Designer to help shape the way change is delivered at pace and scale across a leading financial organisation. You'll play a … building advocacy, and driving engagement with the Platform Change Framework (PCF). You'll love your craft and enjoy sharing your knowledge with others-whether it's advocating for ServiceDesign with product teams, defining new ways of working, or helping evolve your design practice. What it'll be your role to do Work confidently within agile … and decisions are informed. Communicate with colleagues and stakeholders, managing expectations and incorporating multiple perspectives when defining solutions. Support research and document current and future state services. Make strong design decisions, challenge constraints, and ensure the user perspective is central. Take ownership of your own development and collaborate closely with other designers, product owners, and engineers. Actively contribute to More ❯
Senior Service Designer Gov/GDS £(Apply online only) Per day, Outside IR35 Fully remote! Initially until the end of March 2026 Our exclusive Consulting partner urgently requires the services of an experienced Service Designer to to join a Central Gov pilot project focused on improving data skills. You will be responsible for: Owning: Journey mapping and service blueprints Ideation and co-designing workshops with stakeholders Servicedesign prototypes for testing Supporting: Research and user testing activities GDS service assessment Beta roadmaps and Discovery/Alpha reporting Must haves: Strong collaboration and stakeholder engagement skills Proven experience advocating for user-centred design in complex public sector environments Please apply by submitting your latest More ❯
the office (Barking Town Hall) Description Purpose of Role: The postholder will project manage the implementation of a new contract for Talentlink (Cornerstone) and Enboarder to increase productivity, drive service improvement, automation and process transformation. The role will implement the findings from the recruitment end to end process review, ensuring that system enhances candidate experience, streamlines recruitment manager journey … interview scheduling, onboarding triggers). Identify and maximise the use of AI within Talentlink, conduct Equality Impact Assessments and ethical reviews and propose options for the Workforce Board. Implement service improvements that enhance recruiter productivity and candidate satisfaction. Design systems and processes to reduce dropouts and facilitate self-sufficient and self-service manager model. Review options for … maximising a seamless integration with existing HR systems (iTrent) and Freshdesk service desk as well as other systems including Enboarder, LinkedIn, and our internal microsite. Facilitate workshops and feedback sessions with HR, Employment and Skills Team, marketing and comms, hiring managers, IT and the supplier. Communicate project progress, risks and outcomes to senior leadership including reporting to the Transformation More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Adecco
skilled Senior Business Analyst to lead strategic initiatives within a high-impact digital transformation programme. This is a fantastic opportunity to work at the heart of government change, driving service improvement and innovation across multiple projects. You'll be responsible for shaping business analysis practices, mentoring others, and managing stakeholder relationships across departments. The role involves working in agile … environments, contributing to servicedesign, and supporting procurement and supplier engagement processes. Key Responsibilities Lead investigative work into problems and opportunities in existing and new services Analyse complex data to produce actionable insights and recommendations Define and manage business requirements across high-complexity change initiatives Model business processes and contribute to target operating models Collaborate with delivery teams … or public sector programmes Business Analysis or Project Management certifications Experience in change and adoption phases of delivery Why Apply? This is a chance to contribute to meaningful public service transformation, working with a collaborative and forward-thinking team. You'll be part of a programme that values innovation, user focus, and strategic thinking. More ❯
I am working with a consultancy feeding intot he public sector who need a Service Designer to join a 3 month project. Outside IR35 Fully remote End date - 31st March 2026 £300 per day - GDS experience - ServicedesignMore ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Adecco
ll Do: As a Senior Business Analyst, you will: Engage with public sector organisations to enhance cyber security services. Model processes and systems around vulnerability management. Share insights with service owners and project teams. Identify and recommend improvements across multiple organisations. Collaborate with User Researchers and Service Designers to meet user needs. Monitor and measure service effectiveness … ability in requirements definition and management. Experience in business modelling and process improvement. A solid understanding of cyber security risks and best practises. Proficiency in agile working practises and service testing. Why Join Us? Be part of a passionate team driving digital transformation in government! Contribute to impactful projects that enhance public service delivery. Enjoy a competitive day More ❯