1 to 25 of 33 Remote/Hybrid Contract Service Design Jobs

Service Design Manager/Service Architect - S/4HANA, RISE Location: Hybrid with 2 days per week onsite in Sheffield Contract Length: 6+ months (will be extended) Rate: £600-£650 a day (Inside IR35) - potential for flexibility Start Date: ASAP Are you an experienced Service Design Manager/Service Architect with proven experience working on large scale SAP migrations from On-Prem to Cloud using SAP S/4HANA and RISE with SAP/SAP Cloud ERP? If so, apply now for this new contract. You'll be required to work on-site ...

Service Design Manager/Service Architect - S/4HANA, RISE Location: Hybrid with 2 days per week onsite in London Contract Length: 6+ months (will be extended) Rate: £600-£650 a day (Inside IR35) - potential for flexibility Start Date: ASAP Are you an experienced Service Design Manager/Service Architect with proven experience working on large scale SAP migrations from On-Prem to Cloud using SAP S/4HANA and RISE with SAP/SAP Cloud ERP? If so, apply now for this new contract. You'll be required to work on-site ...

Initial 3-Month Contract - Hybrid Working Location: Birmingham Hays is proud to be partnering with a local council to recruit a Senior Service Designer to support a major transformation programme focused on enhancing customer experience. This is an exciting opportunity to influence high-impact services and shape … residents interact with the council. About the Role As a Senior Service Designer, you will be responsible for designing end-to-end services within complex, multi-layered environments. You will work closely within multidisciplinary teams to deliver new and improved services based on user needs, organisational goals, and evidence ...

Service Designer 6 months Location: Mostly remote - potential need for travel for research £(Apply online only) per day - Umbrella only Candidates must hold Active SC clearance Service Designer with extensive experience in the Public Sector, and with Government Digital Services. Lead the service design of end-to-end services that meet user needs and deliver policy intent Lead the service design of user-centred services, ensuring accessibility and usability across digital touchpoints and service journeys Map and analyse complex service ecosystems, identifying pain points, opportunities, and dependencies Collaborate with ...

Cleared Service Designer (Mid-Senior) - Central Government (Contract) Duration: ASAP start for an initial 6 months Rate: Up To £600 per day (Inside IR35) Location: Remote working with occasional onsite attendance Clearance: UKSV SC (active) We are seeking a M id-Senior Level SC Cleared Service Designer … Government department on a complex, user-centred digital transformation programme. This Inside IR35 engagement requires a practitioner who can operate with minimal supervision, lead service design activity, and influence stakeholders across delivery teams. The Role You will take ownership of service design activity across ...

Service Designer - MUST HAVE SC CLEARANCE - Remote - 7 months+/RATE: £568 per day inside IR35 One of our Blue Chip Clients is urgently looking for a Service Designer. For this role you can work remotely. Please find some details below: Job Description: Active SC required. Service Designer with extensive experience in the Public Sector, and with Government Digital Services. lead the service design of end-to-end services that meet user needs and deliver policy intent lead the service design of user-centred services, ensuring accessibility and usability across digital touchpoints ...

Service Design - Government/Public Sector - 6 month contract (inside IR35) - Remote First - SC Clearance Are you an experienced Service Design Consultant with background working for the public sector and looking for new projects? I have a number of opportunities with a well-known consultantcy … User Research activities. Due to urgency and nature of the role, candidates who hold active SC clearance would be preferred. You will lead the design of end-to-end, user-centred services, shaping how digital and non-digital journeys work together to meet user needs and policy intent. ...

Details Role/Job Title: Service Transition Lead Work Location: Wokingham, UK Mode of Working: Hybrid (might move to 100% office) Hybrid Requirement: 3 days The Role Service Transition ensures smooth movement of services into the live business environment, bridging the gap between Design and Operations. This … maintaining policies, processes, and procedures that protect the operational environment. The candidate will work with versatile stakeholders and have hands-on experience in Service Transition. Your Responsibilities Support development, introduction, transition, and day-to-day operation of ITIL SIAM processes, engaging with business colleagues, suppliers, and stakeholders Assist ...

Cleared Service Designer - Central Government (Contract) Duration: ASAP start for an initial 6 months Rate: £380 per day (Inside IR35) Location: Remote working with occasional onsite attendance Clearance: UKSV SC (active) Nationality: UK Nationals only We are seeking an experienced SC Cleared Service Designer to support … Central Government department on a user-centred digital delivery programme. This is an Inside IR35 engagement, focused on collaborative service design within multidisciplinary agile teams. The Role You will play a key role in shaping end-to-end services that meet user needs while aligning with government standards ...

with clear plans, RAID, sprint cadence, and measurable reductions in failure demand Website redesign progressed through agreed gates with embedded content, accessibility (WCAG), and design governance AI pilots delivered from discovery to alpha/beta, with transparency statements, human-in-the-loop controls, and clear benefit/risk summaries … Strong stakeholder confidence across Services, suppliers, and partners Lightweight, reusable playbooks for service design, governance, and benefits tracking Key Responsibilities Orchestrate delivery across customer journeys, website, and AI pilots Manage scope, dependencies, risks, sprints, and quality gates Champion inclusive service design, assisted digital, accessibility, and user ...

Rate: £540£600 (Inside IR35) Clearance: Active SC required Location: Remote Contract: Immediate start Public Sector Programme Overview We are looking for an experienced Service Designer to join a major public-sector transformation programme. Youll work closely with multidisciplinary teams to design and improve end-to-end services … that meet user needs, align with government standards, and deliver measurable outcomes. Key Responsibilities Lead end-to-end service design across complex digital and non-digital journeys. Work closely with Product, UCD, Policy, BA, and Technical teams to map current and future state services. Create service blueprints ...

Title: Lead Service Designer Location: Remote Duration: Initial contract until the end of March (Likelihood for extension) Day Rate: £525 per day (Outside IR35) Role Overview: We are looking for a Service Designer to join our team. You will work closely with the Practise Manager and Practise Owner … implement strategies that enhance our service delivery and drive significant improvements across the organisation. Your responsibilities will include: - Cross-Cutting Collaboration: Foster collaboration among teams within the CDIO to enhance ways of working, ensuring a focus on delivering maximum value to our stakeholders. - Efficiency Optimisation: Strive for optimum efficiency ...

across Motor, Home, Travel, and Pet insurance Partner closely with the Enterprise Architect to ensure change aligns to the target architecture and cross-product design principles Analyse and map current- and future-state processes, identifying dependencies and opportunities for simplification or standardisation Engage, influence, and manage senior stakeholders , resolving … high-quality BA outputs including BRDs, user stories, process maps, acceptance criteria, epics, and impact assessments Support solution shaping, option evaluation, and future-state design discussions Work effectively across both Agile and Waterfall frameworks Assist with testing, operational readiness, and the embedding of change into BAU Provide guidance ...

helping services translate organisational goals into practical, outcomesfocused delivery. You will support the council in embedding a digitalfirst mindset, championing agile approaches, quality service design, accessibility, inclusion and a testlearniterate culture. This newly created role provides significant scope to shape ways of working, influence major programmes and contribute … expected to be in our Colindale offices an average of once a week. We also come into the office as required to meet service stakeholders, work together on collaboration, discovery and user testing sessions and department days. Please click here to download the Job description for this role. About ...

develop evidence-based, user-centred designs across NHS services. This fully remote , 6-month contract role focuses on creating inclusive, accessible, and strategically aligned design solutions that meet both user needs and organisational objectives. The Role As a confident and competent designer, you will make design decisions based … evidence, contribute to design concepts, and work collaboratively with teams to improve services. You will interpret research, iterate designs, and help embed user-centred practices across your team. Key Responsibilities Develop user-centred designs informed by research, analytics, and organisational outcomes. Apply iterative design principles and agile methodologies ...

Responsibilities Lead user research activities across Discovery and Alpha. Work collaboratively with Triad consultants, client teams, and partner suppliers. Deliver research that informs service design and technology decisions. Engage with a broad range of users and stakeholders to understand needs and pain points. Translate findings into clear, impactful … Discovery and Alpha experience is essential. Comfortable working in agile, fast-paced environments. Confident presenting research findings to varied audiences. Familiarity with GDS service design standards and accessibility best practices. About Triad Triad is a UK-based consultancy delivering user-centred digital services. We work with public ...

Services (GDS). You will play a key role in designing user-centred services, collaborating with multidisciplinary teams, and shaping the strategy for digital service transformation. Key Responsibilities * Coach and mentor other interaction designers, nurturing skill development and providing constructive feedback on their work * Champion user-centred design principles and communicate their value to a range of audiences and stakeholders * Understand and work within technical constraints that impact design decisions * Use extensive visual and interaction design knowledge to create usable, accessible and responsive user interfaces * Lead workshops, facilitate discussions, and support collaborative service design ...

Service Designer - Public Sector Contracts - Remote Working- CIRCA £500 per day OUTSIDE IR35 Start date: ASAP Service Designer The purpose of the service design practice is to design products and services that are fit for purpose and us. To deliver an efficient practice we will … practice matures. Successful candidates will have ideally worked in Public sector to GDS guidelines Needs to have worked with UCD (User centred design teams) To Deliver Cross cutting collaboration improving ways of working with colleagues and to ensure we are focusing on and delivering maximum value. Optimum Efficiency ...

Service Designer (SC Cleared)/Inside IR35/Fully remote/6 Month Contract We’re looking for an experienced SC-cleared Service Designer to support a major public-sector transformation programme. You’ll work across complex service ecosystems, shaping user-centred solutions that are clear, efficient … stage interview process with a start towards the end of February/early March Role Requirements: Active SC clearance (essential) Demonstrable experience as a Service Designer within government or regulated sectors Strong portfolio of service design work across discovery alpha beta Ability to simplify complexity and influence ...

Bristol Contract: Maternity cover (9-12 months) Start: ASAP Rate: £350 - £450 depending on experience The Role We're partnering with a well-established, design-led digital business to find an experienced Product Designer for a maternity cover contract. You'll join a mature product environment, working closely with … deliver high-quality, user-centred digital experiences. This role is ideal for a Product Designer who can hit the ground running, confidently own design workstreams, and thrive in a fast-paced, collaborative setting. What You'll Be Doing Owning end-to-end product design across discovery through ...

experience as a Content Designer, UX Writer, or similar role within government or public-sector digital services. Strong working knowledge of GDS standards, GOV.UK design system, and service assessment requirements. Ability to create clear, concise, accessible content for complex services. Experience working in agile, multidisciplinary teams. Understanding … with evidence. Desirable Experience contributing to discovery, alpha, beta, and live phases. Familiarity with prototyping tools (e.g., Figma, Sketch, or similar). Understanding of service design principles. Experience working with technical teams on APIs, workflows, or back-end processes Reasonable Adjustments: Respect and equality are core values ...

capture edge cases, business rules, dependencies, and cross-system impacts. Ensure stories are sprint ready and understood by development teams. Process Mapping & Product Design Map current-state and future-state processes using BPMN, Visio, or Miro. Identify process simplification areas to complement automation design. Collaborate with UX/Service Design teams (if applicable) to ensure optimal user and customer experience. Work with developers to align solution design with functional intent. Delivery Support & Sprint Collaboration Participate in Agile ceremonies: backlog refinement, sprint planning, daily stand-ups, reviews, retros. Provide clarifications to developers and testers throughout the sprint. ...

drive operational efficiencies and lead other Business Analysts? Would you like to supercharge your career by working on an entire transformation programme from service design to digital transformation? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Senior Business Analyst to lead … then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation continually looking to provide a better service to customers. Informed Recruitment Limited acts as an Employment Business in respect to this vacancy as defined by the Employment Agencies Act. ...

shape improvement activity that enhances how services operate. In addition to programme oversight, you will play a key role in Barnet's DDaT Enablement Service-offering expert digital consultancy, prioritising and allocating work, and providing guidance to services as they procure and implement digital solutions. You will … practice. A crucial part of your work will also involve promoting and embedding a userfocused, digitalfirst mindset across the organisation. You will champion highquality service design, accessibility, iteration and inclusive digital practices. As this is a newly created role, you will have significant scope to shape the remit ...

Store) Select and govern integration patterns (RESTful APIs, webhooks, event-driven) based on business and non-functional requirements (NFRs) Establish governance and standards for service design, versioning and API lifecycle Your Responsibilities Systems Integration & Interoperability Architect integrations between ArcGIS and platforms such as SAP (ERP/EAM), Salesforce … Design and oversee bi-directional data flows (feature services, map/geoprocessing services, geo-event streams, ETL pipelines) with robust retry, idempotency, and error handling Implement identity federation (SAML/OAuth2/OpenID Connect, SCIM), role-based access control, and service security Utility Network (Preferred) Guide ArcGIS Utility ...