Hybrid/Remote Service Design Contract Job Trends

Service Design
UK > Work from Home

The table below provides summary statistics and contractor rates for remote or hybrid contract work requiring Service Design skills. It covers contract job vacancies from the 6 months leading up to 29 December 2025, with comparisons to the same periods in the previous two years.

6 months to
29 Dec 2025
Same period 2024 Same period 2023
Rank 138 196 136
Rank change year-on-year +58 -60 +31
Contract jobs citing Service Design 205 117 295
As % of all contract jobs with remote/hybrid work options 2.02% 1.03% 1.78%
As % of the Processes & Methodologies category 2.22% 1.15% 2.01%
Number of daily rates quoted 164 87 235
10th Percentile £364 £411 £414
25th Percentile £425 £463 £498
Median daily rate (50th Percentile) £525 £538 £575
Median % change year-on-year -2.42% -6.43% +2.09%
75th Percentile £575 £600 £672
90th Percentile £638 £655 £724
UK median daily rate £511 £525 £550
% change year-on-year -2.62% -4.55% -1.79%
Number of hourly rates quoted 3 0 1
10th Percentile £32.87 - -
25th Percentile £41.64 - £70.97
Median hourly rate £57.50 - £71.93
75th Percentile £65.10 - £72.90
90th Percentile £68.91 - -
UK median hourly rate £60.00 £32.64 £71.93
% change year-on-year +83.85% -54.63% +143.83%

All Process & Methodology Skills
Work from Home

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies with remote or hybrid options requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 9,214 10,157 14,642
As % of all contract jobs with a WFH option 90.58% 89.31% 88.54%
Number of daily rates quoted 6,083 6,369 10,001
10th Percentile £331 £325 £344
25th Percentile £413 £413 £425
Median daily rate (50th Percentile) £513 £525 £525
Median % change year-on-year -2.38% - -4.55%
75th Percentile £616 £638 £638
90th Percentile £725 £750 £738
UK median daily rate £500 £525 £528
% change year-on-year -4.76% -0.47% -4.09%
Number of hourly rates quoted 321 205 368
10th Percentile £15.50 £18.36 £19.25
25th Percentile £20.36 £22.00 £26.25
Median hourly rate £45.46 £35.25 £53.00
Median % change year-on-year +28.96% -33.49% -7.83%
75th Percentile £65.00 £63.75 £70.53
90th Percentile £70.00 £75.00 £86.50
UK median hourly rate £25.15 £32.50 £43.75
% change year-on-year -22.62% -25.71% +25.00%

Service Design
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of contract IT job postings citing Service Design and offering remote or hybrid work options relative to all contract IT jobs advertised.

Service Design job vacancy trend for remote/hybrid jobs

Service Design
Daily Rate Trend for Remote/Hybrid Jobs

Contractor daily rate distribution trend for jobs with remote/hybrid work options citing Service Design.

Contractor daily rate distribution trend for jobs with remote/hybrid work options citing Service Design

Service Design
Daily Rate Histogram for Remote/Hybrid Jobs

Daily rate distribution for jobs with remote/hybrid work options citing Service Design over the 6 months to 29 December 2025.

Service Design daily rate histogram for jobs with remote/hybrid work options

Service Design
Hourly Rate Trend for Remote/Hybrid Jobs

Contractor hourly rate distribution trend for jobs with remote/hybrid work options citing Service Design.

Contractor hourly rate distribution trend for jobs with remote/hybrid work options citing Service Design

Service Design
Hourly Rate Histogram for Remote/Hybrid Jobs

Hourly rate distribution for jobs with remote working options citing Service Design over the 6 months to 29 December 2025.

Service Design hourly rate histogram for jobs with remote/hybrid working options

Service Design
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 5 (2.44%) Confluence
1 5 (2.44%) SharePoint
2 1 (0.49%) Apache
2 1 (0.49%) Apache Airflow
2 1 (0.49%) Microsoft Exchange
Applications
1 5 (2.44%) Adobe XD
1 5 (2.44%) Sketch
2 4 (1.95%) InVision
2 4 (1.95%) Zeplin
3 3 (1.46%) Microsoft Office
3 3 (1.46%) Microsoft PowerPoint
3 3 (1.46%) UserZoom
4 2 (0.98%) Microsoft Excel
5 1 (0.49%) Adobe Creative Suite
5 1 (0.49%) Adobe Illustrator
5 1 (0.49%) Chatbot
5 1 (0.49%) InDesign
5 1 (0.49%) Microsoft Project
5 1 (0.49%) MS Visio
5 1 (0.49%) Photoshop
5 1 (0.49%) Trello
Business Applications
1 2 (0.98%) Dynamics CRM
2 1 (0.49%) NetSuite
2 1 (0.49%) Oracle EBS
2 1 (0.49%) Remedy ITSM
Cloud Services
1 15 (7.32%) Figma
2 9 (4.39%) AWS
2 9 (4.39%) Azure
3 6 (2.93%) Miro
3 6 (2.93%) Power Platform
3 6 (2.93%) SaaS
4 4 (1.95%) Serverless
5 3 (1.46%) Amazon S3
5 3 (1.46%) AWS Lambda
5 3 (1.46%) Boomi
5 3 (1.46%) Dynamics 365
5 3 (1.46%) Microsoft 365
6 2 (0.98%) AWS CloudFormation
6 2 (0.98%) Azure DevOps
6 2 (0.98%) IaaS
6 2 (0.98%) OneDrive
6 2 (0.98%) Power Automate
7 1 (0.49%) Azure Data Factory
7 1 (0.49%) Azure Synapse Analytics
7 1 (0.49%) PowerApps
Communications & Networking
1 4 (1.95%) LAN
1 4 (1.95%) WAN
2 2 (0.98%) Internet
3 1 (0.49%) Firewall
3 1 (0.49%) HTTP
3 1 (0.49%) Unified Communications
3 1 (0.49%) VPN
3 1 (0.49%) Wireless
Database & Business Intelligence
1 4 (1.95%) Power BI
2 2 (0.98%) Amazon Aurora
2 2 (0.98%) Data Lake
2 2 (0.98%) PostgreSQL
2 2 (0.98%) Relational Database
2 2 (0.98%) SQL Server
3 1 (0.49%) Amazon Athena
3 1 (0.49%) Amazon RDS
3 1 (0.49%) Amazon Redshift
3 1 (0.49%) EDRMS
3 1 (0.49%) MariaDB
3 1 (0.49%) MySQL
3 1 (0.49%) Tableau
Development Applications
1 10 (4.88%) JIRA
2 4 (1.95%) Axure RP
3 3 (1.46%) GitLab
3 3 (1.46%) Jenkins
4 2 (0.98%) Selenium
5 1 (0.49%) Cypress.io
5 1 (0.49%) JMeter
5 1 (0.49%) Postman
5 1 (0.49%) REST Assured
5 1 (0.49%) webpack
5 1 (0.49%) Zephyr
General
1 76 (37.07%) Public Sector
2 52 (25.37%) Social Skills
3 22 (10.73%) Finance
4 11 (5.37%) Analytical Skills
5 7 (3.41%) Influencing Skills
5 7 (3.41%) Presentation Skills
6 6 (2.93%) Inclusion and Diversity
7 5 (2.44%) Banking
8 4 (1.95%) Legal
8 4 (1.95%) Organisational Skills
9 3 (1.46%) Digital Healthcare
9 3 (1.46%) Pharmaceutical
9 3 (1.46%) Publishing
9 3 (1.46%) Telecoms
10 2 (0.98%) Advertising
10 2 (0.98%) Digital Health
10 2 (0.98%) Law
10 2 (0.98%) Marketing
11 1 (0.49%) Local Government
11 1 (0.49%) Welsh Language
Job Titles
1 85 (41.46%) Designer
2 67 (32.68%) Service Designer
3 41 (20.00%) Architect
4 28 (13.66%) Service Architect
5 24 (11.71%) User Researcher
6 23 (11.22%) Senior
7 14 (6.83%) Lead
8 13 (6.34%) Analyst
9 10 (4.88%) Digital Designer
9 10 (4.88%) Senior Designer
9 10 (4.88%) Senior Service Designer
10 9 (4.39%) Business Analyst
10 9 (4.39%) Digital Service Designer
11 8 (3.90%) Interaction Designer
12 7 (3.41%) Service Manager
13 6 (2.93%) Solutions Architect
14 5 (2.44%) Developer
14 5 (2.44%) Senior Analyst
15 4 (1.95%) Content Designer
15 4 (1.95%) UX Designer
Libraries, Frameworks & Software Standards
1 13 (6.34%) HTML
2 12 (5.85%) CSS
3 3 (1.46%) .NET
3 3 (1.46%) AngularJS
3 3 (1.46%) Kafka
3 3 (1.46%) OAuth
3 3 (1.46%) Oracle Fusion
3 3 (1.46%) SailPoint
4 2 (0.98%) .NET Core
4 2 (0.98%) .NET Framework
4 2 (0.98%) ASP.NET
4 2 (0.98%) AWS CDK
4 2 (0.98%) OAuth2
4 2 (0.98%) OpenID
4 2 (0.98%) PyTorch
4 2 (0.98%) React
4 2 (0.98%) RESTful
4 2 (0.98%) Spring
4 2 (0.98%) Spring Boot
5 1 (0.49%) Hugging Face
Miscellaneous
1 9 (4.39%) NHS
2 7 (3.41%) Product Ownership
3 6 (2.93%) Onboarding
4 4 (1.95%) AI Agents
4 4 (1.95%) Legacy Systems
5 3 (1.46%) Management Information System
6 2 (0.98%) Analytical Mindset
6 2 (0.98%) CMDB
6 2 (0.98%) Distributed Systems
6 2 (0.98%) Mobile App
7 1 (0.49%) Algorithms
7 1 (0.49%) Blog
7 1 (0.49%) Cloud Native
7 1 (0.49%) Data Centre
7 1 (0.49%) Data Structures
7 1 (0.49%) Greenfield Project
7 1 (0.49%) IVR
7 1 (0.49%) Low-Code
7 1 (0.49%) Security Posture
7 1 (0.49%) Taxonomies
Operating Systems
1 1 (0.49%) Windows
1 1 (0.49%) Windows 10
Processes & Methodologies
1 79 (38.54%) Agile
2 71 (34.63%) User Research
3 63 (30.73%) User-Centered Design (UCD)
4 48 (23.41%) ITIL
5 42 (20.49%) Service Management
6 39 (19.02%) User Experience
7 38 (18.54%) Workshop Facilitation
8 36 (17.56%) Journey Map
9 34 (16.59%) Stakeholder Engagement
10 30 (14.63%) Project Delivery
11 28 (13.66%) Usability Testing
12 25 (12.20%) Decision-Making
12 25 (12.20%) IT4IT
12 25 (12.20%) Roadmaps
13 23 (11.22%) Design Thinking
13 23 (11.22%) Problem-Solving
14 22 (10.73%) Prototyping
14 22 (10.73%) UX Design
15 19 (9.27%) Continuous Improvement
15 19 (9.27%) Stakeholder Management
Programming Languages
1 6 (2.93%) Java
2 5 (2.44%) Python
2 5 (2.44%) SQL
3 4 (1.95%) JavaScript
4 3 (1.46%) C#
4 3 (1.46%) TypeScript
5 2 (0.98%) T-SQL
6 1 (0.49%) Bash
6 1 (0.49%) PL/SQL
6 1 (0.49%) R
6 1 (0.49%) Scala
6 1 (0.49%) Shell Script
Qualifications
1 74 (36.10%) Security Cleared
2 58 (28.29%) SC Cleared
3 23 (11.22%) Degree
4 18 (8.78%) BPSS Clearance
5 3 (1.46%) DV Cleared
6 2 (0.98%) Azure Certification
6 2 (0.98%) ITIL Foundation Certificate
7 1 (0.49%) APMG
7 1 (0.49%) Computer Science Degree
7 1 (0.49%) ISEB
7 1 (0.49%) ITIL Certification
7 1 (0.49%) Master's Degree
7 1 (0.49%) PMI Certification
7 1 (0.49%) PMP
7 1 (0.49%) Six Sigma Green Belt
7 1 (0.49%) Six Sigma Yellow Belt
Quality Assurance & Compliance
1 39 (19.02%) Accessibility
2 25 (12.20%) ISO/IEC 20000
3 14 (6.83%) WCAG
4 9 (4.39%) Actionable Recommendations
5 5 (2.44%) QA
6 4 (1.95%) SLA
7 3 (1.46%) Data Quality
8 2 (0.98%) GDPR
9 1 (0.49%) Disclosure Scotland
9 1 (0.49%) Software Quality Assurance
System Software
1 6 (2.93%) Docker
Systems Management
1 4 (1.95%) Terraform
2 3 (1.46%) Grafana
2 3 (1.46%) Kubernetes
3 2 (0.98%) Ansible
4 1 (0.49%) Single Sign-On
Vendors
1 13 (6.34%) Microsoft
2 10 (4.88%) ServiceNow
3 8 (3.90%) Adobe
4 5 (2.44%) Oracle
5 2 (0.98%) Mercator
5 2 (0.98%) OneLogin
5 2 (0.98%) Qualtrics
5 2 (0.98%) Salesforce
6 1 (0.49%) CheckPoint
6 1 (0.49%) Citrix
6 1 (0.49%) Epicor
6 1 (0.49%) Genesys
6 1 (0.49%) MuleSoft
6 1 (0.49%) Quadient
6 1 (0.49%) Remedy
6 1 (0.49%) SAP
6 1 (0.49%) Talend
6 1 (0.49%) UiPath
6 1 (0.49%) Virgin Media