7 of 7 DemandTrendContract ITSM Jobs in Yorkshire

Professional (ACSP) or Apple Certified Technical Coordinator (ACTC) are a plus. Nice to have: Experience with mobile device management (MDM) solutions for Apple devices.Knowledge of ITIL or other IT service management frameworks.Excellent knowledge and troubleshooting experience with Microsoft Office 365 (Outlook, Word, Excel & PowerPoint).Experience in supporting colleagues both at home and in the office, including the nuances of home More ❯

ACSP) or Apple Certified Technical Coordinator (ACTC) are a plus. Nice to have: Experience with mobile device management (MDM) solutions for Apple devices. Knowledge of ITIL or other IT service management frameworks. Excellent knowledge and troubleshooting experience with Microsoft Office 365 (Outlook, Word, Excel & PowerPoint). Experience in supporting colleagues both at home and in the office, including the nuances More ❯

Support Professional (ACSP) or Apple Certified Technical Coordinator (ACTC) are advantageous. Desired Skills: Experience with mobile device management (MDM) solutions for Apple devices. Knowledge of ITIL or other IT service management frameworks. Proficiency in Microsoft Office 365 (Outlook, Word, Excel, PowerPoint). Experience in supporting colleagues in both home and office settings, including resolving personal Wi-Fi and peripheral connectivity More ❯

Demonstrated ability to manage high-pressure incidents and communicate across technical and non-technical stakeholders. Experience in a shift-based or 24/7 operational support model. Proficiency in ITSM tools such as ServiceNow and Jira. Strong analytical, problem-solving, and decision-making skills. Desirable Skills/Experience Although not essential, the following skills are desired by the client: Experience More ❯

management. Exposure to sourcing, procurement, or commercial construction is advantageous. Basic working knowledge of DAX, Power Query (M), and Excel (advanced functions). Experience with ServiceNow or similar IT service management platforms. Understanding of operational process mapping, cost modelling, and reporting development. Ability to manage stakeholders at all levels and communicate complex information clearly and confidently. A proactive, solutions-focused More ❯

You'll play a key role in shaping and delivering robust service strategies, ensuring seamless transitions, and driving operational excellence across the organisation. Key Requirements: Strong background in IT Service Management (well-rounded across Service Design, Transition, Problem and Incident Management) Experience working in complex, enterprise-level organisations as part of a large programme team Excellent stakeholder and vendor management More ❯

Endevor utilities. Knowledge of APIs/Endevor Web Services , Git integrations, or hybrid CI/CD patterns for mainframe. Familiarity with DB2/CICS change flows and impact analysis. ITSM exposure ( ServiceNow/Jira ), change/release and audit controls (SOX, separation of duties). Core Competencies Consultative mindset: able to advise on Endevor best practices, standards, and modernization. Ownership More ❯