ITSM Contracts in Yorkshire

IT Service Management (ITSM)
England > Yorkshire

The table below provides summary statistics for contract job vacancies advertised in Yorkshire requiring ITSM skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited ITSM over the 6 months leading up to 1 June 2025, comparing them to the same period in the previous two years.

6 months to
1 Jun 2025
Same period 2024 Same period 2023
Rank 38 45 89
Rank change year-on-year +7 +44 +5
Contract jobs citing ITSM 55 65 31
As % of all contract jobs advertised in Yorkshire 5.06% 3.85% 1.41%
As % of the Processes & Methodologies category 5.46% 4.53% 1.55%
Number of daily rates quoted 31 43 17
10th Percentile £235 £293 £164
25th Percentile £238 £463 £256
Median daily rate (50th Percentile) £375 £540 £450
Median % change year-on-year -30.56% +20.00% +12.50%
75th Percentile £528 £552 £575
90th Percentile £625 £640 £603
England median daily rate £475 £495 £475
% change year-on-year -4.04% +4.21% -5.00%
Number of hourly rates quoted 0 1 3
10th Percentile - - -
25th Percentile - - -
Median hourly rate - £15.17 £13.16
Median % change year-on-year - +15.27% +19.64%
75th Percentile - - £15.44
90th Percentile - - £16.81
England median hourly rate £18.82 £16.09 £14.50
% change year-on-year +17.00% +10.93% +6.15%

All Process and Methodology Skills
Yorkshire

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Yorkshire.

Contract vacancies with a requirement for process or methodology skills 1,007 1,436 2,003
As % of all contract IT jobs advertised in Yorkshire 92.73% 85.02% 90.84%
Number of daily rates quoted 619 866 1,309
10th Percentile £263 £275 £275
25th Percentile £375 £400 £425
Median daily rate (50th Percentile) £475 £490 £525
Median % change year-on-year -3.06% -6.67% +5.00%
75th Percentile £550 £580 £619
90th Percentile £625 £650 £700
England median daily rate £525 £525 £550
% change year-on-year - -4.55% +1.38%
Number of hourly rates quoted 39 69 62
10th Percentile £15.32 £11.30 £9.80
25th Percentile £17.95 £12.15 £10.01
Median hourly rate £21.24 £13.50 £10.63
Median % change year-on-year +57.33% +27.00% -43.16%
75th Percentile £22.14 £20.74 £20.99
90th Percentile £29.06 £53.75 £49.36
England median hourly rate £28.18 £37.50 £37.50
% change year-on-year -24.85% - +50.00%

ITSM
Job Vacancy Trend in Yorkshire

Job postings citing ITSM as a proportion of all IT jobs advertised in Yorkshire.

Job vacancy trend for ITSM in Yorkshire

ITSM
Contractor Daily Rate Trend in Yorkshire

3-month moving average daily rate quoted in jobs citing ITSM in Yorkshire.

Daily rate trend for ITSM in Yorkshire

ITSM
Daily Rate Histogram in Yorkshire

Daily rate distribution for jobs citing ITSM in Yorkshire over the 6 months to 1 June 2025.

Daily rate histogram for ITSM in Yorkshire

ITSM
Contractor Hourly Rate Trend in Yorkshire

3-month moving average hourly rates quoted in jobs citing ITSM in Yorkshire.

Hourly rate trend for ITSM in Yorkshire

ITSM
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Yorkshire region over the 6 months to 1 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
West Yorkshire +16 44 £335 -39.09% 78
South Yorkshire -15 10 £573 +20.53% 42
North Yorkshire - 1 £188 - 21
ITSM
England

ITSM
Co-occurring Skills and Capabilities in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (10.91%) Microsoft Exchange
2 3 (5.45%) Confluence
Applications
1 27 (49.09%) Microsoft Office
2 3 (5.45%) Microsoft Excel
3 1 (1.82%) Microsoft PowerPoint
Cloud Services
1 25 (45.45%) Microsoft 365
2 18 (32.73%) Entra ID
3 5 (9.09%) GitHub
4 1 (1.82%) AWS
4 1 (1.82%) Azure
4 1 (1.82%) GCP
4 1 (1.82%) Power Platform
Communications & Networking
1 6 (10.91%) VPN
2 5 (9.09%) SMTP
3 2 (3.64%) Firewall
4 1 (1.82%) Remote Desktop
4 1 (1.82%) SSL
4 1 (1.82%) Wireless
Database & Business Intelligence
1 1 (1.82%) Power BI
Development Applications
1 3 (5.45%) JIRA
2 1 (1.82%) ScriptRunner
General
1 43 (78.18%) Social Skills
2 20 (36.36%) Retail
3 18 (32.73%) Inclusion and Diversity
4 6 (10.91%) Analytical Skills
5 5 (9.09%) Finance
6 4 (7.27%) Telecoms
7 2 (3.64%) Banking
7 2 (3.64%) Legal
7 2 (3.64%) Public Sector
8 1 (1.82%) Documentation Skills
8 1 (1.82%) Investment Banking
8 1 (1.82%) Manufacturing
Job Titles
1 18 (32.73%) Support Manager
2 16 (29.09%) 1st Line Support
3 13 (23.64%) IT Support
4 12 (21.82%) 1st Line Support Manager
4 12 (21.82%) IT Manager
4 12 (21.82%) IT Support Manager
5 7 (12.73%) Analyst
5 7 (12.73%) Support Engineer
6 6 (10.91%) Desktop Engineer
6 6 (10.91%) Desktop Support
6 6 (10.91%) Desktop Support Engineer
6 6 (10.91%) Support Assistant
7 4 (7.27%) Developer
8 3 (5.45%) Business Analyst
8 3 (5.45%) Lead
8 3 (5.45%) Problem Analyst
8 3 (5.45%) ServiceNow Developer
8 3 (5.45%) Windows Engineer
9 2 (3.64%) Lead Consultant
9 2 (3.64%) ServiceNow Administrator
Libraries, Frameworks & Software Standards
1 8 (14.55%) REST
2 3 (5.45%) SOAP
3 1 (1.82%) JDBC
Miscellaneous
1 19 (34.55%) Smartphone
2 18 (32.73%) iPhone
3 3 (5.45%) Self-Motivation
4 2 (3.64%) CMDB
4 2 (3.64%) Distributed Computing
5 1 (1.82%) Data Centre
5 1 (1.82%) Data Protection Act
5 1 (1.82%) Legacy Systems
5 1 (1.82%) Mainframe
5 1 (1.82%) Onboarding
5 1 (1.82%) Replication
Operating Systems
1 19 (34.55%) Mac OS
2 6 (10.91%) Windows
3 1 (1.82%) HPUX
3 1 (1.82%) Linux
3 1 (1.82%) Red Hat Enterprise Linux
3 1 (1.82%) Solaris
Processes & Methodologies
1 38 (69.09%) ITIL
2 34 (61.82%) Service Management
3 32 (58.18%) Customer Service
4 22 (40.00%) Incident Management
5 18 (32.73%) Mobile Device Management
6 11 (20.00%) Service Delivery
7 8 (14.55%) Problem-Solving
8 6 (10.91%) Case Management
8 6 (10.91%) Change Management
8 6 (10.91%) Collaborative Working
9 5 (9.09%) SIEM
9 5 (9.09%) Stakeholder Management
10 4 (7.27%) Agile
10 4 (7.27%) DevOps
10 4 (7.27%) SDLC
11 3 (5.45%) Migration
11 3 (5.45%) Problem Management
11 3 (5.45%) Requirements Gathering
11 3 (5.45%) Service Catalogue
11 3 (5.45%) Stakeholder Engagement
Programming Languages
1 6 (10.91%) PowerShell
2 2 (3.64%) Python
3 1 (1.82%) Bash
3 1 (1.82%) Groovy
3 1 (1.82%) JavaScript
3 1 (1.82%) SQL
Qualifications
1 8 (14.55%) Degree
2 6 (10.91%) ITIL Foundation Certificate
3 4 (7.27%) SC Cleared
3 4 (7.27%) Security Cleared
4 1 (1.82%) DBS Check
Quality Assurance & Compliance
1 6 (10.91%) ISO/IEC 27001
2 1 (1.82%) PMO
2 1 (1.82%) QA
System Software
1 30 (54.55%) Active Directory
Systems Management
1 18 (32.73%) Jamf Pro
2 6 (10.91%) Microsoft Intune
3 5 (9.09%) Ansible
4 1 (1.82%) SCCM
Vendors
1 36 (65.45%) ServiceNow
2 26 (47.27%) Microsoft
3 19 (34.55%) Apple
4 6 (10.91%) Citrix
5 1 (1.82%) Atlassian
5 1 (1.82%) BMC
5 1 (1.82%) IBM
5 1 (1.82%) Sun
5 1 (1.82%) Unisys