76 to 100 of 136 Contract ITIL Jobs

on-premise) Experience developing support models for new services, establishing clear roles and responsibilities, and able to negotiate with stakeholders to gain acceptance of those models Strong understanding of ITIL Incident, Change & release management and service continuity processes Strong analytical skills with data driven approach and ability to grasp technical design Effective stakeholder management and communication skills, comfortable presenting to … oriented, organised, and self-directed. Desirable: Bachelor's degree in information technology, Computer Science or a related discipline. Previous experience/track record of working in Financial Services Industry. ITIL Certification and ITIL Service Transition-certified DevOps and ServiceNow experience Self-starter, capable of working independently Experienced in the use of the Microsoft Office toolset Collaboration with outsourced and/ More ❯

management, or similar. Expert knowledge of Private Wireless Networks deployment processes and their strategic impact on the technical and business environment. Advanced project/program management certifications including PMP, ITIL, Prince2, MSP, etc. 6 or more years of relevant work experience in senior program management or executive leadership roles. 5+ years of experience in technical wireless deployment management, with a More ❯

the business on a PAYE basis. The Role: You'll lead the delivery of a new Private Cloud Data Centre environment, oversee the migration of hosting infrastructure, and implement ITIL-based service management processes into an existing service desk - all within a secure SC-cleared environment. Key Responsibilities: Manage all aspects of project delivery, from planning to execution Coordinate with More ❯

IaaS, RBAC, Defender for Cloud) Knowledge of SIEM tools (e.g., LogRhythm) and security best practices Hands-on experience with VMware vSphere and Nutanix Previous leadership experience (team of 4+) ITIL knowledge and strong communication skills If you're passionate about building secure, scalable platforms and leading high-performing teams, we'd love to hear from you More ❯

Desirable Skills: Skilled stakeholder management, including the ability to challenge senior stakeholders professionally . Leadership and mentoring experience. Ability to work independently and handle multiple tasks without compromising quality. ITIL-based support environment experience. Knowledge of business-critical real-time systems. Exceptional attention to detail with quick analytical decision-making. If youre ready to take on a key security role More ❯

Desirable Skills: Skilled stakeholder management, including the ability to challenge senior stakeholders professionally . Leadership and mentoring experience. Ability to work independently and handle multiple tasks without compromising quality. ITIL-based support environment experience. Knowledge of business-critical real-time systems. Exceptional attention to detail with quick analytical decision-making. If youre ready to take on a key security role More ❯

incident and problem management processes during testing phases. Required Skills & Experience: Proven experience in Operational Acceptance Testing or similar roles (e.g., QA, DevOps, Systems Testing). Strong understanding of ITIL processes and operational readiness. Familiarity with system monitoring tools, backup solutions, and disaster recovery procedures. Experience with scripting languages (e.g., PowerShell, Bash) and automation tools. Excellent analytical and problem-solving More ❯

and instant messaging Resolve basic technical issues, including password resets, account unlocks, and software queries Escalate complex technical issues to second-line support teams when appropriate Work within agreed ITIL/Service Desk management processes, including Incident and Service Request management Maintain accurate records of all customer interactions and technical issues Follow up with customers to ensure satisfaction and issue More ❯

IT Technician is to work as part of a wider team to support the business by fulfilling incident and request tickets by providing excellent customer service whilst working to ITIL best practices.Due to the nature of this work, the role is primarily based at the head office in Atherstone, although some travel may be required. Working from home can be More ❯

to the role Willingness, interest and aptitude to keep up to date and learn software and hardware systems as required Demonstrate evidence of continual professional development and competence Desirable ITIL foundation qualification There will be a requirement for some travel around the Derbyshire and Nottinghamshire region for which a pool car can be provided. The normal working week is More ❯

administration, and configuration of BMC Remedy ITSM Applications, integrations, and customizations. Good understanding of cloud technologies, networking, and database concepts. Experience with Windows/UNIX/Linux operating systems; ITIL framework knowledge is an advantage. More ❯

service design and delivery. Key Skills & Experience: Proven experience as a Service Delivery Architect or in a similar senior service delivery role. Strong understanding of IT service management frameworks (ITIL, COBIT, etc.) In-depth knowledge of cloud-based technologies and infrastructure. Candidates will be required to go through background checks before commencing contract. Must be eligible to live and work More ❯

service design and delivery. Key Skills & Experience: Proven experience as a Service Delivery Architect or in a similar senior service delivery role. Strong understanding of IT service management frameworks (ITIL, COBIT, etc.) In-depth knowledge of cloud-based technologies and infrastructure. Candidates will be required to go through background checks before commencing contract. Must be eligible to live and work More ❯

high client satisfaction. Required Certifications: Oracle Financials Cloud: General Ledger 2023 Certified Implementation Professional (or latest version) Oracle E-Business Suite R12 Financials Certified Expert (preferred for legacy systems) ITIL Foundation Certification (preferred) Security Clearance: Must hold valid UK government security clearance or be eligible to obtain it. Bonus Skills: Experience with other Oracle SaaS modules. Background in accounting or More ❯

high client satisfaction. Required Certifications: Oracle Financials Cloud: General Ledger 2023 Certified Implementation Professional (or latest version) Oracle E-Business Suite R12 Financials Certified Expert (preferred for legacy systems) ITIL Foundation Certification (preferred) Security Clearance: Must hold valid UK government security clearance or be eligible to obtain it. Bonus Skills: Experience with other Oracle SaaS modules. Background in accounting or More ❯

Education/Qualifications Essential Master's degree in a computer science or related subject, or equivalent experience in large-scale, complex IT solution implementations involving integration/interoperability Desirable ITIL V3 certified Experience Essential Extensive experience of working on business-led IT projects as a software developer/integration engineer. Significant recent experience of detailed working with industry-standard integration More ❯

patterns, and resource allocation. Service Delivery Ensure timely and effective resolution of IT incidents, service requests, and queries. Monitor service desk performance against SLAs and KPIs. Implement and maintain ITIL-based processes and procedures. Customer Experience Promote a customer-focused culture within the service desk team. Handle escalations and ensure high levels of user satisfaction. Communicate effectively with stakeholders at More ❯

configuration item management. Familiarity with hardware, software, and application CI types in complex environments. Bonus points for experience in global organisations or gaming/entertainment sectors. Nice to Have ITIL v3/4 certification. Experience working with ServiceNow's CSDM framework. 5+ years in IT, with at least 3 years focused on CMDB/Configuration Management. More ❯

teamwork . Methodical approach to creating professional, maintainable solutions . Experience working in agile delivery teams . Practical understanding of implementing security and privacy by design . Awareness of ITIL disciplines that govern the running of live services Desirable: . Experience of working within the Public Sector . Experience working with MuleSoft integration tooling Please be aware that this role More ❯

for their role. Person Specification Education and Qualifications Essential Level 4 qualification or equivalent experience in an IT end user service/supporting field Evidence of continuing professional development ITIL 4 Foundation Relevant established experience of working in an IT Technical environment in a support role with an IT end users, working within a service desk environment Desirable Full UK More ❯

record of delivering a quality service to agreed SLA's and OLAs. Any experience around Service Improvement would be helpful but essential. Must have outstanding Communication and Stakeholder skills. ITIL Accreditations would be nice but again not essential. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built More ❯

contract basis. Please note if successful you will need to set up via an Umbrella Company/PAYE. This individual can work independently and lead the service operations with ITIL process implementation. They should be able to help our client improve the support performance and able to track the progress by quantifying, with right set of the KPI and metrics. More ❯

a Domain Architect or similar role (Enterprise or Senior Solutions Architect) in an IT environment. Strong understanding of enterprise architecture frameworks (e.g., TOGAF). Preferred Qualifications: Certified in TOGAF, ITIL, or similar frameworks. Experience in infrastructure services, construction or related industries. More ❯

a Domain Architect or similar role (Enterprise or Senior Solutions Architect) in an IT environment. Strong understanding of enterprise architecture frameworks (e.g., TOGAF). Preferred Qualifications: Certified in TOGAF, ITIL, or similar frameworks. Experience in infrastructure services, construction or related industries. More ❯

with supervisory or management control over projects and resources. -Evidence of successful delivery of strategic projects with targets. -Experience of complete project life cycles from project initiation to implementation. -ITIL awareness (IT Infrastructure Library: a set of comprehensive and inter-related codes of practice, useful to achieving the efficient support and delivery of high quality, cost effective IT services.) Please More ❯