and GUI/process queries The Skills Strong working knowledge of SAP S/4HANA; ECC6 experience is a bonus Familiarity with Agile methodologies and DevOps principles Understanding of ITIL processes and experience with ServiceNow If you would like to be considered for this role please don't hesitate to click apply or call Levi Jackson on More ❯
RTO/RPO frameworks and conducting impact analyses. Familiarity with regulatory frameworks and standards (e.g., ISO 22301, NIST). Certifications such as CBCP, ISO 22301 Lead Implementer, DRICert, or ITIL Foundation (preferred). Excellent communication and stakeholder coordination skills. A proactive, analytical mindset with a passion for resilience and continuous improvement. A degree in Computer Science, Engineering, Information Systems, or More ❯
Basingstoke, Hampshire, South East, United Kingdom
LA International Computer Consultants Ltd
understanding Exchange Tools that will help in Troubleshooting, Monitoring, and fine tuning of Exchange * Exchange Best Practice Analyzer Report * Exchange Performance Trouble-shooter Analyzer * MPS Report * Demonstrated experience in ITIL best practices methodologies APPLY NOW! Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome More ❯
Umbrella Engagement - 6 months - North West - 3 days per week on site in the North West. Looking for an experienced ITIL Accredited Service Delivery Manager - with either a strong background in Problem and Major Incident Management. Must have outstanding communication skills and have worked in medium/large sized organisation. Must also have experience in Managing Service Management Resources. Reasonable More ❯
printing, software access, and general IT enquiries Monitor, prioritise, and resolve support tickets within agreed service levels Deploy and support hardware and equipment in line with institutional standards Apply ITIL-aligned service management processes Investigate and escalate incidents, documenting key actions and outcomes Support user testing, pilot rollouts, and feedback gathering for new services Supervise and support junior team members More ❯
printing, software access, and general IT enquiries Monitor, prioritise, and resolve support tickets within agreed service levels Deploy and support hardware and equipment in line with institutional standards Apply ITIL-aligned service management processes Investigate and escalate incidents, documenting key actions and outcomes Support user testing, pilot rollouts, and feedback gathering for new services Supervise and support junior team members More ❯
MES/MOM technologies (eg, Aveva/Wonderware Intouch). Good understanding of PLCs, SCADA, HMI, sensors, IIOT devices, and machine integration protocols (eg, OPC). Working knowledge of ITIL processes and tools (eg, Incident, Problem, Change Management using ServiceNow). Proven ability to investigate, analyze, and resolve complex technical problems in a structured manner. Contract Details: Duration: 6 months More ❯
skills and reporting tool experience (OTBI, BI Publisher) Familiarity with tools such as FBDI, ADFDI, HDL & HSDL Understanding of Record to Report and Order to Cash processes Awareness of ITIL practices and change control Desirable: Oracle Fusion certifications Experience in a professional services or global corporate environment Strong communication skills and ability to translate technical details to non-technical users More ❯
such as PMP or PRINCE2, combined with hands-on experience using tools like Microsoft Project. A solid understanding of IT infrastructure fundamentals, coupled with an appreciation for service management (ITIL) and change control processes, will help you hit the ground running. This is a challenging, high-visibility contract that offers a chance to work on a strategically significant project. If More ❯
skills. Ability to manage multiple priorities in a dynamic environment. Experience working in secure or regulated environments is highly desirable. Certifications & Eligibility: PRINCE2 Foundation and Practitioner (required) PMP or ITIL Foundation (desirable) Must be a sole UK national Must be eligible for Security Clearance (SC) – can start with BPSS Additional Information: Flexibility to work full-time onsite in Stevenage if More ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom
La Fosse
strong focus on service transition, governance or assurance Proven success leading ITSM practices in complex or large-scale environments Familiar with IT infrastructure, applications, and the service development lifecycle ITIL 4 Managing Professional or Strategic Leader certification preferred Strong communicator with excellent problem-solving and stakeholder management skills This is a six-month contract offering a day rate of £575. More ❯
with external vendors. - Proficiency in infrastructure-as-code tools and CI/CD pipelines. Qualifications - Bachelor’s or Master’s degree in Engineering, Computer Science, or related field. - Advanced ITIL certification or equivalent process knowledge. Experience - 7+ years of experience in enterprise telephony and cloud contact center platforms. - Proven track record in managing large-scale contact center environments. Certifications - AWS More ❯
tasks. Stakeholder Communication : Strong interpersonal and communication skills for cross-functional collaboration. Cloud Monitoring & DevOps (Desirable) : Knowledge of OCI Monitoring, Dynatrace, and DevOps practices in cloud environments. Certifications (Desirable) : ITIL, Oracle Cloud Infrastructure (OCI) certifications More ❯
/Large sized Organisations. In addition to this the ideal candidates will have an understanding of Infrastructure Technologies A knowledge of Project Management Lifecycle Recent Accreditation within Service Management (ITIL) Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all More ❯
relevant domain Excellent verbal and technical communication skills, with the ability to effectively communicate with technical and non-technical colleagues at all levels. Understanding and experience working within the ITIL Service Delivery framework. Technical skills: Cloud Platforms and SaaS/PaaS solutions Application configuration PAS Data Model API Management Policy Administration System configuration Mimecast Performance Testing Patch management, Group policy More ❯
relevant domain Excellent verbal and technical communication skills, with the ability to effectively communicate with technical and non-technical colleagues at all levels. Understanding and experience working within the ITIL Service Delivery framework. Technical skills: Cloud Platforms and SaaS/PaaS solutions Application configuration PAS Data Model API Management Policy Administration System configuration Mimecast Performance Testing Patch management, Group policy More ❯
process design , operational modelling , and stakeholder engagement Excellent communication and presentation skills Nice to have skills: Familiarity with modern IAM and cloud proxy technologies Hands-on experience with VROM, ITIL, or similar service frameworks If you have a solid background in telecommunications , a strong grasp of cyber security and SASE concepts, and a passion for building scalable, user-focused service More ❯
project phases Full UK driving licence DESIRABLE (but not essential) Experience with Audiocodes media packs, or similar gateways Knowledge of network infrastructure (VPNs, firewalls, load balancers) PRINCE2 Foundation or ITIL certification WHY JOIN Supportive team culture with a focus on learning and development Exposure to enterprise-level deployments and cutting-edge technologies Great employee benefits which include: 25 days holiday More ❯
effectively. Utilise your expertise in InterSystems HealthShare and HealthConnect to troubleshoot and resolve application issues, with a strong emphasis on EMPI, PD, Integration engine, and IRIS. Implement and oversee ITIL processes to enhance service management and delivery within the organisation. Collaborate with various departments to ensure alignment with service management goals and objectives. Qualifications: Proven experience in leading a small More ❯
South West England, Corsham, Wiltshire, United Kingdom
BrightBox Group
effectively. Utilise your expertise in InterSystems HealthShare and HealthConnect to troubleshoot and resolve application issues, with a strong emphasis on EMPI, PD, Integration engine, and IRIS. Implement and oversee ITIL processes to enhance service management and delivery within the organisation. Collaborate with various departments to ensure alignment with service management goals and objectives. Qualifications: Proven experience in leading a small More ❯
Familiar with JIRA database schemas Proficient in Windows server/client environments Active SC clearance Willing to work onsite in Corsham 1-2 days/week Desirable: PowerShell scripting ITIL foundation knowledge Experience with SCCM or similar tools If you're a capable JIRA admin with a solid IT background and security clearance, this is a great short-term opportunity More ❯
Atlantic Wharf, Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Aldi
best of their abilities Able to build trust and relationships at all levels Experience in executing test scripts, system databases and automation would be advantageous Qualifications such as ISTQB, ITIL etc. would be desirable Previous technical exposure to Electronic Retail Point of Sale systems would also be considered beneficial What You’ll get in Return Salary starting £31,335 rising More ❯
Infraatructure Engineer with Azure & Secuirty experience. Key Skills: - Azure - Cisco/Meraki/SDWAN - Wintel - Intune - Security - Palo Alto - Act as an escalation point for Cloud Services within an ITIL environment - Contribute to migrating and transforming services from on-premises to the Cloud, redesigning and building as needed - Support project administration to ensure designs are met. - Ensure service security and More ❯
Infraatructure Engineer with Azure & Secuirty experience. Key Skills: - Azure- Cisco/Meraki/SDWAN- Wintel- Intune- Security- Palo Alto- Act as an escalation point for Cloud Services within an ITIL environment- Contribute to migrating and transforming services from on-premises to the Cloud, redesigning and building as needed- Support project administration to ensure designs are met.- Ensure service security and More ❯
and risk management processes. Knowledge and experience of applying cybersecurity controls within SAAS environments. Project Engagement Strong stakeholder management skills Knowledge and experience in software development lifecycle processes and ITIL principles. Collaborative Working Effective communication skills (written and verbal) Prepared to challenge IT and business change programmes to ensure secure by design principles are adhered to. Understands the pragmatic approach More ❯