2 of 2 Remote/Hybrid Contract Mimecast Jobs

proactively and assist with infrastructure upgrades and BAU projects through full project lifecycle delivery. Support document management, email security and authentication platforms including iManage, Mimecast, Egress and MFA solutions. Produce technical documentation and support continuous improvement initiatives across IT systems and services. Assist with information security compliance, audits and incident ...

Microsoft 365 and related applications Experience using incident management platforms, including ServiceNow Knowledge of technologies such as Active Directory, Windows 10, SCCM, Azure, SharePoint, Mimecast, Sophos and cloud-based services Understanding of ticket management, incident resolution and ITIL-based support processes Working hours Rotating shifts of 8:00am4:15pm ...