12 of 12 Remote/Hybrid Contract Problem Management Jobs

Duration: Initial 9 months Rate: 450pd-500pd (Inside IR35) Start Date: ASAP Are you an experienced Service Operations Manager with proven experience with Incident, Problem and Knowledge management processes? If so, apply now for this new contract. This role is joining a very large-scale transformation programme with … ground running. Key Skills required: Proven experience as a Service Operations Manager, Supplier Manager or Service Desk Operations Manager. Experienced with incident and problem processes. ITIL qualified Good knowledge of Service Desk Excellent track record of managing suppliers in reaching successful outcomes. Self-starter with a proactive attitude This ...

migrations using RISE with SAP/SAP Cloud ERP, you'll ideally be a well-rounded Service Manager with proven experience across vendor management, major incident & problem management, change management and continuous service improvement. This role is ideal for someone who thrives in large, enterprise-scale … shaping and delivering robust service strategies, ensuring seamless transitions, and driving operational excellence across the organisation. Key Requirements: Strong background in IT Service Management (well-rounded across Service Design, Transition, Problem and Incident Management) Strong experience of SAP programmes, specifically On-Prem to Cloud SAP migrations using ...

migrations using RISE with SAP/SAP Cloud ERP, you'll ideally be a well-rounded Service Manager with proven experience across vendor management, major incident & problem management, change management and continuous service improvement. This role is ideal for someone who thrives in large, enterprise-scale … shaping and delivering robust service strategies, ensuring seamless transitions, and driving operational excellence across the organisation. Key Requirements: Strong background in IT Service Management (well-rounded across Service Design, Transition, Problem and Incident Management) Strong experience of SAP programmes, specifically On-Prem to Cloud SAP migrations using ...

Solution Architect you will have ownership of the solution design through the delivery phases. Task Description: Technical Authority for a portfolio of services. Technical management of issues escalated. Provide communication about fixes for technical risks in the live service resulting from HPI's or MI's. Input into … clients to become their trusted advisors through boldness and honesty. Solution Delivery - will ensure solution delivery is performed according to agreed specification. Technical problem management - will own technical problem management and resolution relevant to the solution development Primary interfaces: Service Directors, Operation Architect - Project's Secondary ...

/D Experienced ITIL Service Manager with current SC Clearance. Your expertise will be critical in managing and improving IT operations, overseeing incident and problem management processes, and maintaining service quality. K ey Responsibilities: Oversee and manage ITIL-aligned service management processes and frameworks. … ITIL Service Manager in a secure or sensitive environment. Expertise in ITIL best practices and service lifecycle management. Strong leadership, communication, and problem-solving skills. Ability to thrive in a high-stakes, high-security setting Reasonable Adjustments: Respect and equality are core values to us. We are proud ...

networks. Network Monitoring & Troubleshooting – Utilize SolarWinds NPM & NTA, Cisco Prime , and other tools to proactively identify and resolve issues. Incident & Problem Management – Respond to network-related incidents, analyse root causes, and implement solutions. Firewall & Security Management – Work with Fortinet, Palo Alto (Panorama), and Cisco firewalls to maintain … security posture. Change Management – Follow best practices to implement network changes safely and efficiently. Network Engineer Skills & Experience: Hands-on experience with Cisco networking (routing & switching), firewalls, and WAN technologies. Experience with network monitoring tools like SolarWinds NPM/NTA and Cisco Prime. Knowledge of Fortinet, Aruba, HPE, Palo ...

additional training for users to ensure support efficiency is maintained to the highest level. Contributes content to the knowledge base to assist with problem management of incidents. Provides accurate information about incidents to support other IT processes. Tests hardware and program updates to verify whether newly implemented requirements … ownership and responsibility while working effectively within a team Be logical and efficient, with a keen attention to detail Be self-motivated ITIL Service Management experience (Desirable) Experience of Supply Chain systems (Desirable) SAP experience (Desirable) Service Now experience (Desirable) What You’ll get in Return Salary starting ...

data solutions across the programme, ensuring alignment with data standards, governance frameworks, and security policies. Key responsibilities include: Designing, supporting, and guiding the upgrade, management, decommissioning, and archiving of data in line with data policy Defining and maintaining data technology architecture, including metadata, integration, BI, and data warehouse architectures … data modelling , including conceptual, logical, and physical models Experience defining and maintaining data standards, policies, and governance frameworks Hands-on experience with metadata management and data integration impact analysis Ability to communicate complex data concepts clearly to technical and non-technical audiences Experience working within agile, multidisciplinary delivery teams ...

with real influence over reliability, security and architecture. Responsibilities: Operate and enhance our Kubernetes platform across AWS, Azure, and on prem. Lead incident response, problem management, and root cause analysis. Deliver cluster lifecycle work: upgrades, patching, node pools, CNI/CSI, ingress, and Rancher operations. Own observability, dashboards ...

deliver complex technical support and project delivery across the organisations IBM MQ estate on z/OS, with a strong focus on incident resolution, problem management and system stability. The role supports critical platforms across multiple business divisions including digital, payments, retail and insurance, while contributing to technology … This position includes participation in out of hours deployments and migrations. RESPONSIBILITIES Provide technical support across complex MQ environments to tight timescales Deliver incident, problem and change resolution across critical systems Drive delivery against the technology roadmap with key stakeholders Enforce standardisation and support continuous improvement initiatives Collaborate across ...

data integrity concerns. Strong knowledge of ITIL framework Maintain adherence to database vendor licensing requirements and ensure compliance with contractual agreements. Lead incident and problem management activities, conducting root cause analysis and implementing preventive measures. Contribute to project delivery efforts and enforce security, governance, and compliance standards across ...

role combines governance with technical capability-supporting audits, demonstrating IT controls, and troubleshooting or coordinating resolution of issues across Azure DevOps pipelines, ServiceNow change management, and Jira requirement workflows. You will help us evidence good practice, reduce audit friction, and improve developer productivity by ensuring our controls are both … explain them clearly to auditors. Translate technical details into auditor-friendly narratives. IT Controls & Governance Operate and improve general IT controls (GITC) across change management, access control, backups/recovery, incident/problem management. Ensure segregation of duties, peer reviews, approvals, and traceability for production changes. Embed controls ...