9 of 9 Remote/Hybrid Contract Problem Management Jobs

Football Association is looking for a Service Product Lead to join our Technology team and play a pivotal role in shaping product service management across all our Product Teams. This is an exciting opportunity for someone who is passionate about investigating root causes and preventing disruptions to our service … across our product lines within a complex and evolving environment encompassing our cloud and SaaS estates. Our current Product Service Management capability is still developing, so we are looking for an experienced professional who can bring clarity, governance, and best practice while building strong relationships across both technical ...

daily administration, system refreshes, kernel upgrade planning and pre/post-refresh activities Administering, monitoring and optimising the SAP HANA database landscape Handling incident management, problem management and service request fulfilment from start to finish Resolving complex system runtime errors, dump analysis and database lock contentions … processing SAP OSS notes and standard system modifications Discussing and aligning technical activities with your counterparts Transport and Change Management Overseeing the SAP Transport Management System (TMS/ChaRM), managing transport imports and analysing technical issues to maintain operational stability Implementing technical system changes, and planning Support Packages ...

daily administration, system refreshes, kernel upgrade planning and pre/post-refresh activities Administering, monitoring and optimising the SAP HANA database landscape Handling incident management, problem management and service request fulfilment from start to finish Resolving complex system runtime errors, dump analysis and database lock contentions … processing SAP OSS notes and standard system modifications Discussing and aligning technical activities with your counterparts Transport and Change Management Overseeing the SAP Transport Management System (TMS/ChaRM), managing transport imports and analysing technical issues to maintain operational stability Implementing technical system changes, and planning Support Packages ...

business stakeholders Prioritise incidents based on business impact and agreed service levels Monitor incident queues and ensure timely updates and resolution progress Support problem management activities and contribute to preventative improvements Analyse recurring issues and recommend corrective actions or process improvements Document investigations, fixes, and known error workarounds … Support system testing, releases, patches, and change activities where required Maintain clear communication with stakeholders throughout the incident management process Assist with user support, training guidance, and knowledge-base documentation Required Skills & Experience Experience supporting Siemens Teamcenter applications Strong incident management and troubleshooting skills Understanding of PLM processes ...

house applications forming part of the wider technology platform. Architect and integrate storage solutions, including working with third-party vendors. Develop tools supporting problem management and preventative maintenance. Contribute to alert and capacity management solutions. Work with storage virtualisation, automation and provisioning technologies. Work with distributed ...

live activities. Strong documentation skills including runbooks, support models, RACI matrices and operational readiness reviews. Knowledge of ITIL processes including Incident, Change and Problem Management. Experience working with technical, operational and third-party stakeholders. Strong requirements gathering and stakeholder facilitation skills. Experience working across Agile and Waterfall environments. Familiarity ...

deliver technical projects Maintain high standards of documentation and operational procedures Essential Skills & Experience Strong hands-on experience administering FortiGate firewalls Security policy management, VPNs, remote access and firewall troubleshooting Enterprise-scale LAN/WAN support and administration Data centre networking experience Routing and switching expertise Strong knowledge …/IP VLANs DHCP DNS NTP OSPF BGP Network monitoring, diagnostics and performance optimisation Incident investigation and problem management High availability and resilient network architectures Network segmentation and security zoning Disaster recovery and business continuity networking Load balancing and failover technologies Desirable Certifications Fortinet FCP/NSE CCNP ...

production that minimize Application failures after release. Adding consideration of performance, scalability and security matters across design and implementation phases. Follow established incident and problem management processes, ensuring accurate ticket updates and clear communication with stakeholders and with any relevant people. Participating in definitions and configuration of Application ...

pipeline design, implementation and support. - Docker and containerised platforms. - Linux administration. - Platform engineering and infrastructure ownership. - Technical governance, assurance and engineering standards. - Live service management and 24/7 operational support. - Incident, change and problem management. - Leadership of engineering and cross-functional teams. - Major incident management experience. ...