7 of 7 Contract Remedy ITSM Jobs

is seeking a motivated and passionate BMC Helix Migration Consultant to join its growing team. The role involves planning, executing, and supporting the migration of BMC Remedy ITSM applications and data to BMC Helix environments, including upgrades, cloud transitions, and foundational data management using tools such as Helix Data Manager (HDM). Key Responsibilities Migration Execution: Deliver … end-to-end migration of Remedy ITSM applications to BMC Helix (on-premises to cloud or on-premises). Leverage Helix Data Manager (HDM) for structured data migration and transformation. Perform 3-way reconciliation of workflows, CMDB, and foundation data. Development & Automation: Develop and manage Kubernetes-based applications. Create and deploy Helm Charts for Helix applications. Automate … Monitoring & Troubleshooting: Use AR System Log Analyzer for issue identification and resolution. Create and analyze Splunk queries. Manage Kafka topics and data flows. Support & Administration: Provide support for Helix ITSM version 21.03 or higher. Load and manage foundation data. Identify and configure custom plugins and EMA settings. Required Skills & Experience Hands-on experience with BMC Helix ITSM and More ❯

in creating both high-level and low-level design documentation, with proficiency in Visio and Ekahau Pro. Familiar with IT service management and collaboration tools such as ServiceNow, Remedy and SharePoint. Highly organised, detail-oriented and focused on delivering a seamless end-user experience. All candidates will need to go through a background check. Must be eligible to More ❯

A good understanding of Operational Support Systems and Business Support Systems, especially in Mobile Strong understanding of ITIL processes and specifically Change and Release Management Expertise in BMC Remedy or similar ticketing software Experience with integrating data from external sources into internal platforms, including ETL pipelines and API-based data exchange Ability to design scalable, secure, and reliable More ❯

A good understanding of Operational Support Systems and Business Support Systems, especially in Mobile Strong understanding of ITIL processes and specifically Change and Release Management Expertise in BMC Remedy or similar ticketing software Experience with integrating data from external sources into internal platforms, including ETL pipelines and API-based data exchange Ability to design scalable, secure, and reliable More ❯

A good understanding of Operational Support Systems and Business Support Systems, especially in Mobile Strong understanding of ITIL processes and specifically Change and Release Management Expertise in BMC Remedy or similar ticketing software Experience with integrating data from external sources into internal platforms, including ETL pipelines and API-based data exchange Ability to design scalable, secure, and reliable More ❯

initiatives. Produce and distribute management information from service management tools. Skills and Experience - Junior Incident Manager ITIL v3 Foundation certification (minimum). IT service desk background with experience in ITSM tooling such as Remedy is preferred Experience of any ticketing system would be considered If no IT background extensive admin/organisation skills coupled with Ex-Military More ❯

Support the production and distribution of Management Information from Service Management Tooling. Mandatory skills: TILv3 Foundation minimum Competent with MS Office Automation Tools IT Service Desk Experience Experience of ITSM tooling such as Remedy Strong Communication Skills Desirable skills: Experience of working with MOD deployed IT systems. If this is the role for you please submit your More ❯