Remedy ITSM Contracts

BMC Remedy IT Service Management (ITSM)
UK

The table below provides summary statistics for contract job vacancies requiring Remedy ITSM skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Remedy ITSM over the 6 months leading up to 5 August 2025, comparing them to the same period in the previous two years.

6 months to
5 Aug 2025
Same period 2024 Same period 2023
Rank 484 542 621
Rank change year-on-year +58 +79 +121
Contract jobs citing Remedy ITSM 65 30 40
As % of all contract jobs advertised in the UK 0.20% 0.077% 0.075%
As % of the Business Applications category 2.33% 1.02% 1.05%
Number of daily rates quoted 43 21 27
10th Percentile £206 £160 £290
25th Percentile £281 £425 £425
Median daily rate (50th Percentile) £515 £490 £510
Median % change year-on-year +5.10% -3.92% +13.33%
75th Percentile £587 £550 £591
90th Percentile £608 £613 £680
UK excluding London median daily rate £450 £476 £500
% change year-on-year -5.51% -4.75% +11.11%
Number of hourly rates quoted 0 3 3
10th Percentile - - £47.00
25th Percentile - - £48.13
Median hourly rate - £11.80 £50.00
Median % change year-on-year - -76.40% +78.57%
75th Percentile - £55.90 £66.88
90th Percentile - £82.36 £77.00
UK excluding London median hourly rate - £11.80 £50.00
% change year-on-year - -76.40% -

All Business Application Skills
UK

Remedy ITSM falls under the Business Applications category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring business application skills.

Contract vacancies with a requirement for business application skills 2,790 2,932 3,809
As % of all contract IT jobs advertised in the UK 8.47% 7.48% 7.10%
Number of daily rates quoted 1,610 1,700 2,077
10th Percentile £363 £363 £363
25th Percentile £450 £458 £463
Median daily rate (50th Percentile) £550 £550 £550
75th Percentile £660 £678 £675
90th Percentile £775 £775 £775
UK excluding London median daily rate £538 £525 £525
% change year-on-year +2.38% - -
Number of hourly rates quoted 60 80 67
10th Percentile £18.28 £24.78 £24.80
25th Percentile £27.23 £36.97 £46.25
Median hourly rate £44.75 £45.00 £52.50
Median % change year-on-year -0.56% -14.29% +16.67%
75th Percentile £65.00 £61.60 £66.88
90th Percentile £82.75 £66.15 £88.75
UK excluding London median hourly rate £58.75 £45.00 £55.43
% change year-on-year +30.56% -18.81% +58.36%

Remedy ITSM
Job Vacancy Trend

Job postings citing Remedy ITSM as a proportion of all IT jobs advertised.

Job vacancy trend for Remedy ITSM in the UK

Remedy ITSM
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Remedy ITSM.

Daily rate trend for Remedy ITSM in the UK

Remedy ITSM
Daily Rate Histogram

Daily rate distribution for jobs citing Remedy ITSM over the 6 months to 5 August 2025.

Daily rate histogram for Remedy ITSM in the UK

Remedy ITSM
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Remedy ITSM.

Hourly rate trend for Remedy ITSM in the UK

Remedy ITSM
Top 14 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remedy ITSM within the UK over the 6 months to 5 August 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +63 56 £525 +10.53% 9
UK excluding London +22 33 £450 -5.51% 4
London +24 27 £525 +6.06% 6
Work from Home +39 18 £375 -23.08% 3
South East +37 13 £458 +72.64% 1
Midlands -4 6 £500 +212.50% 1
North West - 5 £738 - 1
North of England - 5 £738 - 1
West Midlands - 5 £525 -
South West +19 4 £553 +12.76% 1
Wales - 3 £230 -
Scotland -4 1 £230 -56.19%
East Midlands -7 1 £197 +23.13% 1
Channel Islands - 1 £425 -

Remedy ITSM
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (20.00%) Confluence
2 1 (1.54%) SharePoint
Applications
1 2 (3.08%) Microsoft Office
2 1 (1.54%) MS Visio
Business Applications
1 1 (1.54%) Oracle EBS R12
1 1 (1.54%) Oracle ERP
1 1 (1.54%) Oracle iProcurement
1 1 (1.54%) Remedy AR System
Cloud Services
1 12 (18.46%) Microsoft 365
2 5 (7.69%) Azure
3 2 (3.08%) AWS
3 2 (3.08%) GCP
4 1 (1.54%) Entra ID
4 1 (1.54%) OCI
4 1 (1.54%) OneDrive
Communications & Networking
1 13 (20.00%) SSL
2 6 (9.23%) WAN
3 4 (6.15%) BGP
3 4 (6.15%) EIGRP
3 4 (6.15%) IPv4
3 4 (6.15%) MPLS
3 4 (6.15%) OSPF
3 4 (6.15%) SD-WAN
3 4 (6.15%) VPN
4 3 (4.62%) DNS
5 2 (3.08%) DHCP
5 2 (3.08%) LAN
5 2 (3.08%) Remote Desktop
5 2 (3.08%) VoIP
5 2 (3.08%) Wi-Fi
6 1 (1.54%) Firewall
6 1 (1.54%) PuTTY
6 1 (1.54%) Radio Access Network
6 1 (1.54%) SNMP
6 1 (1.54%) WinSCP
Database & Business Intelligence
1 1 (1.54%) Oracle BI Publisher
1 1 (1.54%) Oracle Discoverer
1 1 (1.54%) RDBMS
1 1 (1.54%) Relational Database
1 1 (1.54%) SQL Server
Development Applications
1 20 (30.77%) JIRA
2 2 (3.08%) Jenkins
3 1 (1.54%) Git
3 1 (1.54%) GitLab
3 1 (1.54%) Maven
3 1 (1.54%) Subversion
3 1 (1.54%) Team Foundation Server
3 1 (1.54%) Toad
General
1 18 (27.69%) Social Skills
2 10 (15.38%) Telecoms
3 9 (13.85%) Analytical Skills
4 8 (12.31%) Public Sector
5 5 (7.69%) Legal
5 5 (7.69%) Organisational Skills
6 4 (6.15%) Documentation Skills
6 4 (6.15%) Finance
6 4 (6.15%) Inclusion and Diversity
7 3 (4.62%) Local Government
8 2 (3.08%) Banking
9 1 (1.54%) Influencing Skills
9 1 (1.54%) Law
9 1 (1.54%) Police
Job Titles
1 13 (20.00%) Senior
2 12 (18.46%) Architect
3 10 (15.38%) Consultant
3 10 (15.38%) ServiceNow Architect
4 8 (12.31%) Senior Architect
5 7 (10.77%) Analyst
6 6 (9.23%) Support Engineer
7 5 (7.69%) Remedy Consultant
8 4 (6.15%) 2nd Line Support
8 4 (6.15%) Desktop Support
8 4 (6.15%) Developer
8 4 (6.15%) IP Engineer
8 4 (6.15%) IT Manager
8 4 (6.15%) IT Support
8 4 (6.15%) Service Manager
9 3 (4.62%) Desktop Engineer
9 3 (4.62%) Desktop Support Engineer
9 3 (4.62%) IT Support Engineer
9 3 (4.62%) Technical Support
9 3 (4.62%) Transmission Engineer
Libraries, Frameworks & Software Standards
1 13 (20.00%) AngularJS
1 13 (20.00%) Apache Camel
1 13 (20.00%) HTML
1 13 (20.00%) HTML5
1 13 (20.00%) JDBC
1 13 (20.00%) jQuery
1 13 (20.00%) JSON
1 13 (20.00%) LDAP
1 13 (20.00%) ODBC
1 13 (20.00%) RabbitMQ
1 13 (20.00%) REST
1 13 (20.00%) SAML
1 13 (20.00%) SOAP
1 13 (20.00%) Web Services
2 1 (1.54%) NETCONF
2 1 (1.54%) OpenTelemetry
2 1 (1.54%) XML
Miscellaneous
1 9 (13.85%) CMDB
2 6 (9.23%) Enterprise Software
3 3 (4.62%) Management Information System
4 2 (3.08%) Cloud Native
4 2 (3.08%) Onboarding
5 1 (1.54%) Analytical Mindset
5 1 (1.54%) Data Protection Act
5 1 (1.54%) Legacy Systems
5 1 (1.54%) Product Ownership
5 1 (1.54%) Replication
Operating Systems
1 15 (23.08%) Windows
2 10 (15.38%) Windows 10
3 5 (7.69%) Android
4 4 (6.15%) Windows Server
5 3 (4.62%) Apple iOS
5 3 (4.62%) Mac OS
6 2 (3.08%) Unix
7 1 (1.54%) CentOS
7 1 (1.54%) Linux
7 1 (1.54%) Red Hat Enterprise Linux
7 1 (1.54%) Ubuntu
7 1 (1.54%) Windows Server 2016
Processes & Methodologies
1 56 (86.15%) ITSM
2 27 (41.54%) ITIL
3 23 (35.38%) Service Management
4 15 (23.08%) Agile
4 15 (23.08%) DevOps
5 14 (21.54%) Microservices
6 13 (20.00%) Integration Patterns
6 13 (20.00%) Scrum
6 13 (20.00%) Stakeholder Engagement
7 12 (18.46%) Change Management
7 12 (18.46%) Problem-Solving
7 12 (18.46%) Service Delivery
8 11 (16.92%) Migration
9 8 (12.31%) Collaborative Working
9 8 (12.31%) Continuous Improvement
10 7 (10.77%) Incident Management
11 6 (9.23%) Asset Management
11 6 (9.23%) Configuration Management
11 6 (9.23%) Knowledge Management
12 5 (7.69%) Data Modelling
Programming Languages
1 13 (20.00%) JavaScript
2 3 (4.62%) SQL
3 2 (3.08%) PowerShell
3 2 (3.08%) Shell Script
4 1 (1.54%) Bash
4 1 (1.54%) PL/SQL
4 1 (1.54%) Python
Qualifications
1 29 (44.62%) SC Cleared
1 29 (44.62%) Security Cleared
2 4 (6.15%) CCNP
2 4 (6.15%) Cisco Certification
2 4 (6.15%) ITIL Certification
3 1 (1.54%) APMP
3 1 (1.54%) CISSP
3 1 (1.54%) CompTIA Security+
3 1 (1.54%) Degree
3 1 (1.54%) GIAC
3 1 (1.54%) Master's Degree
3 1 (1.54%) Oracle Certification
Quality Assurance & Compliance
1 3 (4.62%) SLA
2 2 (3.08%) ISO/IEC 27001
2 2 (3.08%) QA
3 1 (1.54%) COBIT
3 1 (1.54%) Data Quality
3 1 (1.54%) GDPR
3 1 (1.54%) ISO 9001
3 1 (1.54%) ISO/IEC 20000
3 1 (1.54%) NIST
3 1 (1.54%) PCI DSS
System Software
1 8 (12.31%) Active Directory
2 2 (3.08%) Virtual Desktop
2 2 (3.08%) vSphere
Systems Management
1 13 (20.00%) Single Sign-On
2 3 (4.62%) Microsoft Intune
2 3 (4.62%) SCCM
3 2 (3.08%) Ansible
4 1 (1.54%) HP Operations Orchestration
4 1 (1.54%) Kubernetes
4 1 (1.54%) Nessus
4 1 (1.54%) SCSM
4 1 (1.54%) Terraform
Vendors
1 65 (100.00%) Remedy
2 42 (64.62%) ServiceNow
3 37 (56.92%) BMC
4 13 (20.00%) HP
4 13 (20.00%) Ivanti
5 11 (16.92%) Microsoft
6 4 (6.15%) BT
6 4 (6.15%) Cisco
6 4 (6.15%) Huawei
7 2 (3.08%) Oracle
8 1 (1.54%) CA Agile Central
8 1 (1.54%) Citrix
8 1 (1.54%) CyberArk
8 1 (1.54%) Dynatrace
8 1 (1.54%) Qualys
8 1 (1.54%) Rapid7
8 1 (1.54%) SolarWinds
8 1 (1.54%) Splunk
8 1 (1.54%) Tanium
8 1 (1.54%) Tenable