ICT Fulfilment/ Service Delivery Officer
- Hiring Organisation
- Keystream Group Limited
- Location
- London, United Kingdom
- Employment Type
- Contract, Work From Home
- Contract Rate
- £200 - £225 per day
process-driven service. Operating with a high degree of autonomy, the post holder will manage end-to-end service requests via IT Service Management (ITSM) tools (e.g. ServiceNow, Remedy), ensuring timely fulfilment in line with agreed service levels and organisational priorities. The role has lead responsibility … efficient allocation and delivery of ICT equipment, while maintaining accurate asset records and audit trails. Through robust reporting and data analysis (e.g. Excel and ITSM reporting tools), they will monitor performance, identify trends, and support data-driven decision making. Working collaboratively with a wide range of stakeholders across ...