1 to 25 of 69 Contract Service Delivery Jobs

Telecoms Provisioning Order Analyst Order Management | Service Delivery UK wide - work from home - full remote working @mecscomms is recruiting for a contract Telecoms Provisioning Order Analyst. The role will be based working from home for a global telecoms carrier & network provider, This vacancy is for a 24 month … rolling contract assignment. We are looking for someone who possesses change management, order management, provisioning, enablement or telecoms service delivery project coordination experience, within a tech, telecoms, carrier, ISP or similar IT technology environment. Position: Order Analyst, Order Creation, Provisioning Coordinator, Change Request Administrator, Service Delivery ...

Position ICT Service Delivery Manager (IT) Location Council Offices, Southfield Road, Loughborough, Leicestershire, LE11 2TX, United Kingdom Working Pattern: Hybrid – 3 days in the office and 2 days working remotely. Start Date ASAP Contract Duration 78 weeks (Temporary Contract) Working Hours 37 hours per week Pay Rate PAYE … 22.41 per hour Job Reference OR(phone number removed) Job Responsibilities Manage the day-to-day delivery of ICT services, ensuring systems remain reliable, secure and customer focused. Monitor service performance against agreed service levels (SLAs) and key performance indicators (KPIs). Oversee ICT operational teams ...

Service Desk Lead Rate - £450 - £500 (A Day) Duration - 12 Months (Initially) Location - Uxbridge (On-site) Ir35 - Inside (Must use an umbrella company) We're looking for an experienced Service Desk Lead to join a well-established organisation on an initial 12-month contract. This is a fantastic … opportunity for a customer-focused IT Service Management professional with strong leadership capabilities to drive operational excellence, service improvement initiatives, and stakeholder engagement across the business. As Service Desk Lead, you will manage and develop the Service Desk function, ensuring the delivery of a high ...

Adecco are pleased to be recruiting for a Service Design and Transition Manager to work within Southern Water Location: Hybrid working (Highly flexible, UK-based - Durrington office attendance periodically) Contract Type: Permanent Salary: £42,000 - £62,500 + 5% bonus + benefits Are you passionate about service design … eager to lead seamless transitions within the Facilities Management industry? Our client is looking for a dynamic Service Design and Transition Manager to join their growing team! If you thrive in a collaborative environment and are ready to make a significant impact, this is the role ...

Months initial contract £495 per day (Inside IR35) Hybrid/London - 1-2 days per week on site We are seeking an experienced Service Manager/Change Manager to oversee IT Service Management operations while governing the end-to-end Change Management process. The role will be responsible … ensuring service stability, SLA compliance, operational excellence, and effective change governance across application and infrastructure environments. The ideal candidate will have strong hands-on experience in ITIL processes, stakeholder management, CAB governance, service reporting, major incident management, and continuous service improvement. Key Responsibilities Change Management Govern ...

Agile Scrum Master/Delivery Lead (Minerva) Orange 1 Rate: £450- £500 Clearance Required: BPSS Duration: 6 months Location: Telford - 2 days onsite per week Job Description: Responsible for the end-to-end delivery of projects and product enhancements, ensuring milestones, dependencies, risks, and deliverables are effectively managed … throughout the delivery lifecycle. The role involves maintaining delivery plans, managing RAID logs, providing regular status reporting, and driving successful outcomes across multiple stakeholder groups. The successful candidate will facilitate Agile delivery practices, including daily stand-ups, sprint planning, sprint reviews, demonstrations, and retrospectives, ensuring teams remain ...

Senior Service Designer Outside IR35 | SC Clearance Required (or willingness to obtain) About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised with UKIT awards including Best Public Sector IT Project, Digital Transformation Project of the Year, and a Special Award for Organisational Excellence during … over 40 million UK citizens, with successful projects delivered across key government departments and regulatory bodies. Role Summary We're looking for a Senior Service Designer to lead the design of end-to-end services through Discovery and subsequent phases, working at the intersection of user needs, policy intent ...

Service Delivery Manager Remote - occasional travel to Croydon and other client sites Up to £670 per day inside ir35 Initial 3-month contract (extension likely) Active SC clearance We're looking for an experienced Delivery Manager to join a major government technology transformation programme, helping deliver … next generation of secure law enforcement data services. This is an excellent opportunity for someone with a strong background in technical cloud delivery , leading multidisciplinary infrastructure teams within complex, highly secure environments. You'll be responsible for coordinating the delivery of critical cloud infrastructure that supports multiple product ...

Service Desk Enablement & Digital Support Specialist We're looking for a Service Desk Enablement & Digital Support Specialist to enhance service desk capability, drive digital adoption, and improve the overall user support experience. This role sits at the heart of IT operations-bridging Service Desk teams … service owners and business users to reduce demand, improve efficiency and strengthen self-service. What You'll Do Drive Service Desk enablement and digital support strategy to improve adoption of ITSM tools, processes and self-service Design and deliver training and capability programmes for Service Desk ...

strategic and operational leadership across Digital Division, helping to shape and deliver the organisation's Digital, Data and ICT ambitions while ensuring the effective delivery of critical digital services. The Role The Interim Digital Division COO will lead the operational management of the Digital Division, providing leadership across digital … service delivery, technology operations, governance, financial management, programmes and people leadership. The role carries accountability for significant revenue and capital budgets, strategic supplier relationships, digital transformation programmes and the delivery of technology services that support policing across Scotland. Working closely with the CDIO, Police Scotland colleagues ...

strategic and operational leadership across Digital Division, helping to shape and deliver the organisation's Digital, Data and ICT ambitions while ensuring the effective delivery of critical digital services. The Role The Interim Digital Division COO will lead the operational management of the Digital Division, providing leadership across digital … service delivery, technology operations, governance, financial management, programmes and people leadership. The role carries accountability for significant revenue and capital budgets, strategic supplier relationships, digital transformation programmes and the delivery of technology services that support policing across Scotland. Working closely with the CDIO, Police Scotland colleagues ...

Interim Service Lead - Projects | Transformation Location: Home Counties Organisation: Local Authority Working Pattern: Hybrid - 40% office based Department: Transformation, Customer & ICT Reports to: Service Director - Transformation, Customer & ICT The Role We are supporting a local authority with the appointment of an experienced Interim Service Lead - Projects … provide senior leadership across its corporate projects and transformation portfolio. The post will lead the Council's Projects Service, with responsibility across project governance, service redesign and capital transformation , while playing a key role in the delivery of wider organisational transformation, continuous improvement and strategic change. Operating ...

HRSD Developer We are looking for an experienced ServiceNow Developer to join a major enterprise programme, supporting the development and enhancement of its HR Service Delivery (HRSD) platform. This is a hands-on development role focused on building scalable HR solutions across the employee lifecycle. Key Responsibilities Design … Producers and Lifecycle Events Develop Business Rules, Client/Server Scripts, Script Includes and UI Actions/Policies Build workflows using Flow Designer and Service Catalog Develop and maintain automated testing using ServiceNow ATF Troubleshoot defects and support production stability Work closely with architects, product owners and engineering teams ...

Service Owner - Digital Workplace & AI Summer-Browning Associates is currently supporting our central government client, who is seeking a Service Owner for an initial 12-month assignment with the option to extend. Location: London | Hybrid The ideal candidate will possess an active security clearance and a proven background … Service Owner Management, complemented by the following valuable skills and experiences: Significant experience as a Service Owner or Deputy Service Owner in cloud transformation programs. A deep understanding of the GDS Service Standard, with a proven track record of successfully guiding services through the Discovery, Alpha ...

Service Manager |6-Month Contract | InsideIR35 | Hybrid Location: London (Hybrid, onsite 2 days per week) Contract: Inside IR35 We're supporting a leading organisation within the Utilities sector in the search for an experienced IT Service Manager to join a multi-supplier IT environment. Key Responsibilities Manage … service delivery, ensuring SLAs and KPIs are achieved. Act as the primary contact for suppliers and internal stakeholders. Own Major Incident Management, including participation in an on-call rota. Drive Continuous Service Improvement initiatives across services. Ensure compliance with governance, security, audit, and regulatory requirements. Produce service ...

function, ensuring it delivers measurable business value. Responsible for leading the Systems team, collaborating with key stakeholders and third-party suppliers to maintain high service standards while driving technology initiatives that support the organisation's strategic objectives. Technology Operations & Service Management Oversee and directly manage a broad portfolio … reporting platforms (Microsoft Fabric and Power BI), and Azure DevOps environments. Collaborate with strategic IT partners and third-party providers to ensure the effective delivery and ongoing management of infrastructure, end-user computing, networking services, enterprise applications, and digital platforms. User Support & Service Delivery Ensure the delivery ...

Service Desk Team Leader Location: Portsmouth Contract length: Up to 6 months Pay rate: £40,000 per annum equivalent Role Purpose The IT Service Desk Team Leader is responsible for overseeing the day-to-day operations of the support team. This role ensures that high-quality technical assistance … provided to all users while maintaining agreed service levels. You will balance "hands-on" technical escalation with "hands-off" people management, driving continuous improvement across the service desk. Key Responsibilities Team Supervision: Lead a team of Service Desk Analysts, managing rotas, conducting 1-to-1s, and overseeing ...

Manager leads the HR Shared Servicesteamand is a key contributor to theevolutionof HR Operations across Vinarchy. This role is accountable not only for the delivery of efficient, accurate and compliant HR services, but also for evolving HR Operations into a scalable, data-driven and digitally enabled function that supports … critical role in simplifying ways of working, improving employee and manager experiences, strengthening data quality and controls, and enabling greater automation and self-service through the upcoming SAP SuccessFactors transformation. Key Responsibilities Include: HR Shared Services Leadership & Service Delivery Lead the global HR Shared Services team ...

needs or have worked within Cyber Services product development before will stand out a.In-depth interview and moderated interview b.Quantitative analysis c.Stakeholder interview d.Agile delivery e.Discovery and research phases f.Research playback g.Confident communicator Government or public sector experience is essential, the team welcomes applications for candidates who have … level within your CV Work directly on the development of cyber security and resilience services and programmes Undertake fast paced research planning, design and delivery within an agile model of service delivery Support critical service design and business decisions with research through a range of mixed ...

Spectrum IT are working with a large national UK client to recruit a Contract Service Desk Lead to join them on an initial 3-6 month contract. This is an onsite role working 4 days per week in the Portsmouth, Hampshire office. (Occasional London head office travel.) The role … will be engagement via an Umbrella company only. Our client are seeking a highly skilled and proactive Service Desk Team Lead to manage service delivery and support buisness wide IT Support. This roles centres on leading and managing a small team of Service Desk Analysts, overseeing ...

Location: UK Wide/Hybrid Salary: Competitive Contract Type: Contract About the Role We're seeking a talented Service Designer to join our growing team and support the delivery of digital transformation programmes across the public sector. You'll work alongside Product Managers, User Researchers, Business Analysts, Developers … stakeholders to design and improve services that deliver real value to citizens and end users. This is an opportunity to influence service delivery, drive innovation, and help organisations create user-centred, accessible, and efficient services. What You'll Be Doing Designing and improving end-to-end services across ...

seeking an experienced BMC Helix Solution Architect to join a large-scale enterprise transformation programme. You'll play a key role in modernising IT service management by designing and implementing scalable, automated service management solutions that support critical business operations. Working within a complex enterprise environment … help deliver resilient, cloud-enabled service management capabilities, improve operational efficiency, and drive automation across infrastructure and business services. Key Responsibilities Design and architect BMC Helix solutions aligned to business and service management requirements. Lead the implementation and integration of BMC Helix ITSM, CMDB, Discovery, Digital Workplace ...

Service Desk Team Leader Location: Fareham Contract: Up to 6 months Role: IT Support/Service Delivery About the Role We are looking for an experienced IT Service Desk Team Leader to manage day-to-day operations for a household-name global retail brand. You will … balance hands-on technical escalation with hands-off team management to deliver high-quality support and maintain key service levels. Key Responsibilities Team Supervision: Lead, mentor, and schedule a team of Service Desk Analysts. SLA Guardian: Ensure incidents and requests are resolved quickly within agreed timeframes. Escalations: Handle ...

Role: Service Demand Planning Associate Location: Burgess Hill (Hybrid - minimum 2 days per week in the office) Hours: Full-time, Monday - Friday Pay: £15 - £17 per hour PAYE basic, excluding holiday pay/£19.89 - £22.55 per hour UMB, including holiday pay Contract: 6 months An excellent opportunity has arisen … Service Demand Planning Associate to join one of our longstanding clients, a leading organisation based in Burgess Hill. This role is primarily focused on the day-to-day scheduling and coordination of service resources, with additional support across capacity planning, inventory management and longer-term demand planning. ...

seeking an experienced SC Cleared Technical Documentation Author/Service Architect for an outside IR35 contract to support the documentation and assurance of existing live services as they transition from MOD Digital & Data ownership. Working closely with technical SMEs and customer stakeholders, you will capture current service architectures … Responsibilities Produce MOD-compliant High Level Design (HLD) documents for existing live services, including Defence Gateway. Create supporting Low Level Design (LLD), operational and service documentation. Develop Business Process Guides and other supporting documentation. Facilitate workshops and interviews with SMEs and customer stakeholders to capture current-state architectures ...