IT Helpdesk Engineer
Aberdare, Wales, United Kingdom
CPS Group (UK) Limited
policies Supporting users within a Microsoft 365 environment (Teams, Outlook, SharePoint, etc.) Managing and maintaining access controls through Active Directory and Azure Entra ID Providing user support for Sage 50 and Sage 200 systems Troubleshooting user issues on Microsoft AVD Supporting mobile device users across … Windows 10/11, Microsoft 365, and remote support tools Experience supporting cloud-based tools such as Microsoft Intune, Autopilot, and Azure Entra ID Good understanding of core infrastructure technologies including Active Directory, remote desktops, and networking fundamentals Excellent troubleshooting and customer service skills Ability More ❯
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