Head of Digital Product
- Hiring Organisation
- PSR
- Location
- Aberdeen, UK
success metrics and reporting (e.g., adoption, conversion, satisfaction, and service performance), using analytics and user feedback to drive continuous improvement * Coordinate platform content and information architecture so that product and service information is accurate, current and easy to navigate * Act as the point of accountability for platform … centred design and service improvement, using research, insight and feedback to iterate and improve performance * Working knowledge of digital standards and assurance (including accessibility, information security, privacy and records management) and confidence engaging specialist teams for review and sign-off * Ability to define and use meaningful metrics (e.g., adoption ...