3 of 3 Permanent Problem Management Jobs in Aberdeen

services provider that has been delivering technology solutions and support since 1969.The company specializes in managed IT services, secure cloud solutions, IT asset management, and project-based consultancy. Headquartered in Scotland, Dacoll serves a diverse range of sectors, including retail, commercial, public sector, and public safety, with a comprehensive … portfolio of services that focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise and control all service delivery activities contractually committed to their assigned customers. This ...

experience in service Desk Excellent communication and conversation skills in English with a Versant Score of 70 Good Knowledge of Incident, Change and Problem Management Manage Service Desk activities, including: Owning overall responsibility for Incident and Service Request process handling on the Service Desk Liaise with the Service … Self-Service, in a friendly and professional manner Advanced troubleshooting and resolution of escalated issues, reducing reliance on higher-tier support. Advanced Active Directory management, including account provisioning, group policies, security access controls, and directory synchronization. O365 administration & advanced support, including Exchange Online, Teams, SharePoint, and OneDrive troubleshooting. Network ...

experience in a service Desk Excellent communication and conversation skills in English with a Versant Score of 70 Good Knowledge of Incident, Change, and Problem Management Manage Service Desk activities, including: Owning overall responsibility for the Incident and Service Request process handling on the Service Desk Liaise with … Self-Service, in a friendly and professional manner Advanced troubleshooting and resolution of escalated issues, reducing reliance on higher-tier support. Advanced Active Directory management, including account provisioning, group policies, security access controls, and directory synchronization. O365 administration & advanced support, including Exchange Online, Teams, SharePoint, and OneDrive troubleshooting. Network ...