1st Line Support Engineer
Aberdeen, Aberdeenshire, Scotland, United Kingdom
Armstrong Knight
track, and escalate tickets when required. Liaise with third-party suppliers where necessary. Maintain accurate service desk records and ensure customer expectations are managed. Support service improvements through proactive problem management. Essential Experience & Skills 1–2 years’ IT support/service desk experience (MSP background desirable). Knowledge of ITIL practices. Microsoft Windows Server (2016–2022). Microsoft More ❯
Employment Type: Full-Time
Salary: £24,000 - £28,000 per annum
Posted: