the fleet of equipment and sites to witness and confirm standards are being completed as per expectations. · Lead After Action Reviews (AAR’s) and RootCauseAnalysis (RCA) where operations and maintenance has not been delivered right 1st time to ensure lessons learned are captured to mitigate more »
and to a high standard Vendor escalation and case management Assisting the Technical Services Manager with creation of major incident reports, service reports and rootcauseanalysis Performing regular maintenance and patching of managed service clients network and security systems Identifying and suggesting service improvements Mentoring other more »
and to a high standard Vendor escalation and case management Assisting the Technical Services Manager with creation of major incident reports, service reports and rootcauseanalysis Performing regular maintenance and patching of managed service clients network and security systems Identifying and suggesting service improvements Mentoring other more »
and to a high standard Vendor escalation and case management Assisting the Technical Services Manager with creation of major incident reports, service reports and rootcauseanalysis Performing regular maintenance and patching of managed service clients network and security systems Identifying and suggesting service improvements Mentoring other more »