1 of 1 Permanent Stakeholder Engagement Jobs in Accrington

and monitor effective Service Level Agreements (SLAs) and Operational Level Agreements (OLAs), curate a comprehensive knowledge base, measure user satisfaction (CSAT, NPS), and drive thorough incident root-cause analysis. * Stakeholder Engagement & Communication: * Act as a trusted advisor and key liaison for UK franchise partners, country management, and functional leads. * Produce clear, data-driven status reports and executive dashboards … of API concepts, and awareness of UX/UI best practices. * Hands-on experience establishing and embedding IT governance frameworks (including release, testing, and security) within an organisation. * Excellent stakeholder management, facilitation, and communication skills, comfortable interacting at all levels within a UK business structure. * Highly analytical mindset with a strong ability to clearly link technology initiatives to key More ❯