IT Service Delivery Manager
- Hiring Organisation
- Bensons for Beds
- Location
- Accrington, Lancashire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £0 per annum
performance, and service review meetings Develop and maintain service documentation, operating procedures, service catalogues, and support processes Lead continual service improvement initiatives to enhance user experience, operational efficiency, and service resilience Ensure IT services are delivered in accordance with relevant security, governance, compliance, and business continuity requirements … Service Delivery Manager Skills and Experience Required Proven experience in IT service delivery, IT service management, or a similar technology operations role Strong understanding of ITIL principles and service management processes Experience managing incidents, problems, changes, service levels, and continual improvement activities Excellent stakeholder management and communication ...