1 of 1 Permanent IT Support Engineer Jobs in Alfreton

1st/2nd Line IT Support Technician Location: Alfreton, Derbyshire Salary: Up to £30,000 per annum Job Type: Full-Time, Permanent We're working on behalf of our client, a well-established and growing organisation based in Alfreton, to recruit a talented and motivated 1st/2nd Line IT Support Technician to join their internal … IT team. This is an excellent opportunity for someone with a solid foundation in IT support whos looking to develop their skills in a dynamic and supportive environment. Youll be the first point of contact for users across the business, troubleshooting and resolving a wide range of hardware, software, and network issues, escalating where necessary. Key Responsibilities … Provide 1st and 2nd line technical support to internal users (on-site and remote) Troubleshoot and resolve hardware, software, and network issues Install, configure, and maintain IT equipment (PCs, laptops, printers, mobile devices) Set up new users, manage accounts, and maintain Active Directory Monitor and manage helpdesk tickets, ensuring timely resolution and escalation Document support issues and More ❯