Alfreton, Derbyshire, East Midlands, United Kingdom
East Midlands Recruitment Ltd
recording requests. o Provisioning desk and soft phones. Experience and skills required - Jira Service management or any other ITSM solution. Windows Operating Systems including 7/10/11 MicrosoftOffice Suite (Word/Excel/Powerpoint/Visio/Project). Windows Server 2016/2019/2022 Microsoft cloud services o Azure o Entra ID o … Microsoft365 o Intune o SharePoint Windows Server roles DHCP, DNS, Active Directory, File and Print VOIP software solutions (Mitel/Horizon/3CX/8x8 etc) Basic networking experience o Understanding of common network devices: Firewalls, routers, switches, and access points o Cabling: Patching to switches and making cables. Methodical approach to investigating issues using tools More ❯
Alfreton, Derbyshire, East Midlands, United Kingdom
Renzo Talent Ltd
escalation Document support issues and solutions for knowledge base purposes Requirements: Previous experience in a 1st or 2nd line IT support role Strong knowledge of Windows operating systems and Microsoft365 Experience with Active Directory, networking fundamentals (DNS, DHCP, TCP/IP), and remote support tools Excellent communication and problem-solving skills A proactive and customer-focused More ❯
external vendors and IT service providers. Key Requirements 5+ years’ experience in IT operations. Strong expertise in Windows Server, SQL, Virtualisation, and Cisco Networking (certifications preferred). Experience with Microsoft365 administration and ERP systems (Syspro ERP desirable). Solid knowledge of ITIL frameworks, IT Service Management, and Cloud Technologies. Proven experience managing external vendors and IT … contracts. A proactive, problem-solving approach with excellent team-building skills. Desirable Qualifications ITIL certification. Cisco Networking (e.g. CCNA). Microsoft certifications. What’s on Offer? Salary: Up to £45,000 Career progression opportunities within a growing, established company. Great benefits A hands-on role with real responsibility, where you’ll directly influence IT operations and business success. If More ❯